Falmouth Hospital - Ratings and reviews
Reviews
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Review titled So impressed
Rated 5 stars out of 5
by Jean Booker - Posted on 18 July 2023
I was so impressed with the treatment I received at the Falmouth minor injuries unit. I fell while walking on holiday and attended the miu on 28 June, where it was found I'd broken my ankle. I was treated efficiently, professionally and with care, kindness and friendliness, despite the unit being very busy that morning. It helped turn an unhappy accident into a more positive experience. Reception, triage, x ray are all to be commended but particular thanks must go to the nurse who led on my case. She was exceptional and went out of her way to be helpful and reassuring. Some of our larger hospitals could learn much from the approaches employed by this community facility - i wish there were more of them! Thank you falmouth miu! I'm half way through my recovery and can't wait to get back to Cornwall!
Visited Urgent care centre on June 2023
Review titled Falmouth Hospital
Replied on 20 July 2023
Thank you so much for your positive feedback in relation to the care you received at Falmouth Community hospital Minor Injury Unit. We are always pleased to hear that our patients get the treatment and care that we would expect. This feedback will be forwarded to the Matron and team lead who will cascade it to the relevant staff members. They will be delighted to receive your comments.
Provided by Care opinion
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Review titled First class, professional service
Rated 5 stars out of 5
by Miriam Leuenberger - Posted on 04 May 2023
I attended the Falmouth Hospital on 29th April following a toe injury. The receptionists, nurses, radiologist were absolutely wonderful, kind, caring and attentive. I returned on Monday, a bank holiday, for an xray and the service was wonderful yet again. Thank you so much for providing such a brilliant service.
Visited Don't know on April 2023
Review titled Falmouth Hospital
Replied on 05 May 2023
Thank you so much for your feedback in relation to your visit to Falmouth Community Hospital. We are delighted to hear you had the service we would expect and will forward to the Matron/team leads who will cascade your feedback to the staff members. They will be delighted.
Provided by Care opinion
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Review titled day unit is fantastic!
Rated 5 stars out of 5
by Julia Marlow - Posted on 07 February 2023
yesterday I need to go for a blood transfusion, I have never been to Falmouth Hospital before, as I live much closer to other hospitals in Cornwall, but Falmouth could see me in a very timely manner. I am always a little apprehensive when having treatment at a new venue, well it turns out I need'nt have worried, as soon as I arrived the staff put me at ease, a lovely friendly unit, clean and relaxed. The staff were attentive and caring, dispite the fact they were under enormous pressure. I would defenatly choose to go there again if I needed further treatment
Visited Don't know on February 2023
Review titled Falmouth Hospital
Replied on 08 February 2023
Thank you so much for your positive feedback in relation to Falmouth Community hospital. We are delighted to hear that you had such a good experience and the treatment received. We will forward your feedback to the Matron and team lead to cascade to staff members.
Provided by Care opinion
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Review titled Fantastic Minor Injuries
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
Just wanted to say what a fantastic job the Minor Injuries Unit are doing. We were in and out in less than an hour and they treated my little girl so kindly, even giving her a teddy for being brave after dislocating her elbow! Thank you Falmouth!
Visited Don't know on December 2022
Review titled Falmouth Hospital
Replied on 04 January 2023
Thank you for your very kind feedback about the treatment that was given to your daughter at Falmouth MIU. I have fed this back to the team who are very appreciative of such positive feedback. We hope your daughter is healing well. Many thanks Becky
Provided by Care opinion
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Review titled Excellent care
Rated 5 stars out of 5
by Linda Owen - Posted on 04 October 2022
I would like to thank the team in Minor Injuries from the receptionist to the two medical staff who treated my cut finger with such care while I was visiting from Hertfordshire.
Visited Don't know on September 2022
Review titled Falmouth Hospital
Replied on 04 October 2022
Thank you so much for your positive feedback in relation to the care you received in the Minor Injury Unit at Falmouth Community hospital. We will forward this to the Matron and team lead who will cascade it to the staff members. They will be delighted to receive this. Thank you.
Provided by Care opinion
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Review titled Completely at ease
by indiayk47 - Posted on 08 September 2022
I was a bit anxious having an appointment at Falmouth Outpatients for an assessment on my cataract. But I found that the staff made me feel completely at ease. They were friendly and explained everything that they were doing and why they were doing it. It was not crowded or noisy and I felt calm and well looked after the whole time of my visit.
Visited August 2022
Provided by Care opinion
Review titled Falmouth Hospital
Replied on 09 September 2022
Thank you so much for your positive feedback in relation to the Outpatients department at Falmouth Community hospital. It is always good to hear that our patients are having the care that we would be expecting. We will forward this to the Matron and the team lead who will cascade it to the staff members. They will be so pleased to receive it.
Provided by Care opinion
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Review titled A good service in MIU
by PEPHIJ - Posted on 11 May 2022
I attended MIU at Falmouth Hospital this morning and was greeted professionally. Short wait before triage. I totally understood that other people might be more of a priority than me and was happy to wait my turn. Everyone I had engagement with were friendly, helpful and professional. I was diagnosed and given a Treatment Sheet for ongoing symptoms/pain management. The MIU was very busy but I was still seen within an acceptable period of time. Thanks for such a good service.
Visited May 2022
Provided by Care opinion
Review titled Falmouth Hospital
Replied on 11 May 2022
Thank you so much for your feedback in relation to the care you received at Falmouth Community hospital Minor Injury Unit (MIU). We will forward this to the Matron and team lead who will cascade to the MIU staff members. They will be delighted to hear this positive feedback.
Provided by Care opinion
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Review titled Very professional and helpful service
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2022
Re: Ultrasound I recently had an ultrasound at Falmouth Hospital. The professionals who undertook the ultrasound were extremely professional, helpful and kind. I must also thank a very lovely receptionist who gave me directions to the local BR station after the procedure. Many thanks to you all
Visited Don't know on April 2022
Review titled Falmouth Hospital
Replied on 13 April 2022
Thank you so much for your positive feedback in relation to your visit at Falmouth Community Hospital. The Ultrasound department is part of Royal Cornwall Hospital and we have passed your feedback to them. The feedback in relation to the receptionist has been forwarded to the Matron at Falmouth. They will be delighted to hear this.