Epsom Hospital
Dorking Road, Epsom, Surrey, KT18 7EGContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Phenomenal care across the whole hospital
Rated 5 stars out of 5
by Olivia - Posted on 30 June 2023
My husband who is young and healthy was admitted to A&E last Sunday having had a major stroke out of the blue. I can’t speak highly enough of the care we got from everyone in the NHS. Given the severity of the case we had an ambulance and they reached us in only 15 mins which was a huge relief and the paramedics were fabulous. He was prioritised in A&E and put on the life saving medication he needed in just 2 hours. The staff were kind and caring and always communicated with me and my husband despite being hugely busy. He then spent time on HDU also where the care was wonderful and they really looked out for him. Finally he made it to the stroke unit and the team of nurses, doctors and therapists were all amazing and did everything possible to support his swift recovery. He made it out of hospital last night which really defies the odds of what should be expected and I will be forever grateful to all the wonderful team at Epsom hospital. On top of this I am 8.5 months pregnant so it was very stressful for me but they also always took care of me. The maternity team even fitted me in and hoc to check that the baby and I were okay given the stress of everything happening. Our next trip to Epsom hospital is hopefully going to be on much happier terms with the arrival of our baby in about 2 weeks time! The staff and care at Epsom is nothing short of wonderful and they deserve every credit. It was the hardest week of our lives but they made it easier to cope. And they truly care- for example the A&E doctor and Stroke specialist nurse who treated my husband in A&E took time to visit him later in the week to see how he was doing.
Visited Accident and emergency services on June 2023
Epsom Hospital has not yet replied.
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Review titled Caring team
Rated 5 stars out of 5
by Y Tan - Posted on 09 June 2023
NHS and A&E have always been opinionated by individuals. But I find myself very fortunate to have such wonderful team (nurses, matrons, doctors...) and consultants looking after me. The waiting was long and unbearable some times but you really have to see for yourself how hard the team worked together for everyone.
Visited Accident and emergency services on June 2023
Epsom Hospital has not yet replied.
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Review titled Everyone was fantastic
Rated 5 stars out of 5
by Martin - Posted on 03 June 2023
Had day surgery 2/6/23 & from my pre op assessment right through to the staff on the ward I got discharged from everyone was absolutely amazing kind & professional. Cannot fault a thing
Visited Urology on June 2023
Epsom Hospital has not yet replied.
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Review titled Wonderful care and attention
Rated 5 stars out of 5
by Mrs Julia Evans - Posted on 04 July 2023
The reception staff and the duty doctor were so kind and very thorough in their investigations during my long day. Commendable staff and excellent care.
Visited Accident and emergency services on May 2023
Epsom Hospital has not yet replied.
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Review titled Best care possible
Rated 5 stars out of 5
by Judith Morgan - Posted on 11 June 2023
I have been treated by the urology department in Epsom several times. They are unstinting in their care. Receptionist, nurses and consultants are extremely skilled and give their time willingly and cheerfully. My condition is not life threatening, but they were all committed to changing my life for the better. Thank you! I could not receive better anywhere in the world.
Visited Urology on May 2023
Epsom Hospital has not yet replied.
Information supplied by Epsom and St Helier University Hospitals NHS Trust