Reviews

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1. Review titled 0845 phone number is concerning

   ★★★

   Rated 3 stars out of 5

   by Anonymous - Posted on 25 January 2023

   Have not visited this hospital so can't comment on care, waiting times etc. However I did have cause to telephone and was concerned that a NHS Hospital was using 0845 phone number - calls to 0845 numbers are charged at 65p per minute plus connection charges. I find this unacceptable and can't believe that they are allowed to get away with it!

   Visited Don't know on January 2023

   Report as unsuitable

   Review titled Edward Street Hospital

   Replied on 27 January 2023

   Thank you for alerting us to this. This 0845 number is no longer in use and instead to contact Edward Street Reception people can call on 0121 828 6224. We will update our website so that this doesn't cause concern in future. Thanks again for alerting us to this.

   Report as unsuitable

   Provided by Care opinion

   

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