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Callington Road Hospital - Ratings and reviews

Reviews

Displaying 1 to 4 of 4

  1. Review titled If there is a greater word than thank you

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 October 2023

    I am so grateful for the careful consideration and overwhelming compassion you have shown to my son while he was an inpatient with you at Cherry Ward. You have provided a safe haven to enable his journey to recovery. Thank you so much for saving his life.

    Visited Inpatient mental health services on October 2023

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    Review titled Callington Road Hospital

    Replied on 18 October 2023

    Thank you for leaving this feedback, we have shared this with the Matron so she can share with the team. This will really make their day and I thank you for taking the time to let them know of your experience. We wish you and your son all the very best for the future and his continued recovery. Best wishes, Jo Collins, DH of Patient and Carer Experience

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  2. Review titled Brilliant skills of a consultant psychiatrist in Aspen Ward

    Rated 5 stars out of 5

    by L Robson - Posted on 30 December 2022

    My husband was transferred to Aspen from Lime 10 days ago and discharged yesterday, I want to say thank you and share my experience. My husband, waiting for discharge, was still racing whilst there in Aspen, with Christmas and New Year looming, but so grateful that the doctors took a cautious, flexible approach and delayed exit, advising my husband that taking it slowly would ensure success long term and this seemed to calm him down a lot. The doctors are so busy, but patient and generous with their time on the phone or in person and they explained clearly the medication or treatment plans, the best way forward as a family. I think I have learned a lot how the mind works as a result. They always listened well and so understanding, reassuring and encouraging, made me feel positive about the future. I can see my husband is very well and contented now. Thank you again and Happy New Year

    Visited Adult Mental Illness on December 2022

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    Review titled Callington Road Hospital

    Replied on 05 July 2023

    Thank you so much for taking the time to share your feedback, I will ensure that it is shared with the team, you will make their day!

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  3. Review titled Thank you, Lime Ward

    Rated 5 stars out of 5

    by L Robson - Posted on 01 December 2022

    Well, I did not realise that running an adult mental health hospital could be so complicated and precise - doctors, nurses and medication; observations, ward rounds and handovers; the important team reviews and action plans; delicious and healthy food; cleaning and laundry; fun afternoons with music, snookers and games, chat and tea. Yesterday, I talked to my husband’s Social worker on the phone, he was so patient, knowing that it’s a new experience for me; listened and responded well, provided valuable advice which helped my understanding and a prompt referral for further long term and practical help. Today, I visited my husband and came across the most complicated form, pages and pages, called PIP, this was beyond the pale though my husband relished reading it. A designated experienced staff came to the rescue, it had taken him many days to complete as every point substantiated. I feel these examples explain well what these professionals do, highlight and celebrate their work at Lime Ward The support and care goes on and on in Lime ward, keeping my husband and me safe at a critical time. It is touching to see a pair of red hospital socks on my husband’s feet when I couldn’t supply him with clean socks on time, thank you everyone at Callington Road Hospital

    Visited Adult Mental Illness on December 2022

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    Review titled Callington Road Hospital

    Replied on 05 July 2023

    Thank you for leaving this feedback, I will share it with the ward team. It is great to see that the support you and your husband received made a difference.

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  4. Review titled Lime ward, Callington Road Hospital

    Rated 5 stars out of 5

    by L. Robson - Posted on 18 November 2022

    Thank you to the doctors, I am most impressed by the way I am welcome into the ward round, allowing me to sit in and further understanding by asking questions as my husband’s illness unfolds. I am new to this and I have never encountered anything as traumatic. As there is no visiting during the hospital covid lockdown, so far a whole week already, the doctor on duty today must have spotted me outside fetching my husband’s laundry, ran out out to give me feedback on my worries of my husband’s new development of confusion and forgetfulness that I mentioned to the nurse on the phone, so this is great team communication. I love the way the doctor is so open and transparent, I am very grateful for his reassurance and dedication to my husband and me in this case. Thank you

    Visited Adult Mental Illness on November 2022

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    Review titled Callington Road Hospital

    Replied on 05 July 2023

    Thank you for taking the time to feedback on your experience. I will share this with Lime Ward and ensure it is shared with staff. Hearing about how good communication makes a difference is really helpful and great for our staff to have this recognised.

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