Calderdale Royal Hospital - Ratings and reviews
Reviews
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2023
All of the staff were fantastic when I had a laparotomy; nurses, doctors and auxiliary carers. Professional and pleasant. Would wholeheartedly recommend.
Visited Gynaecology on June 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Typical
Rated 5 stars out of 5
by Ross Kightly - Posted on 28 June 2023
I read my following poem, which I based on my experiences, at a recent poetry launch event in Brighouse: Typical I fall backwards onto a stone pavement. I suffer a head injury which bleeds profusely. Companions (wife, friend, neighbour) haul me to my feet. I'm taken to the local A&E, booked in… wait. Triaged, allocated to Minor Injuries. I wait. I'm seen by a cheerful, efficient practitioner. My wound is disinfected, dressed, prognosis is clearly explained. All this within 90 minutes. The wound heals without complications within the time frame expected. Banner headlines in local and national press, TV and radio news lead: Another NHS Success. (Spot the statements that, unfortunately, are merely fanciful). I think that sums up my feelings about your excellence, and my disgust at media distortion of the truth. Please feel free to make whatever use you wish of any part of this communication. Continue being spectacular! Yours, Ross Kightly
Visited Accident and emergency services on June 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by R Hargreave - Posted on 17 June 2023
I was admitted to the cardiac care unit after having cardiac angioplasty in Leeds. I was monitored and treated for two days during which the care I received was excellent. The staff team were professional, dedicated, good humoured and reassuring. Many thanks
Visited Cardiology on May 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by R Hargreave - Posted on 17 June 2023
I arrived at A&E with chest pain I was triaged within 5 minutes, had blood and ECG tests within 15 minutes and was monitored until transferred to Leeds for angioplasty. Just brilliant professional and efficient treatment. Thank you
Visited Accident and emergency services on May 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2023
I arrived at A & E after having palpitations and a racing heartbeat. Was seen very promptly and all of the nurses, the radiographers and the nurse practitioner I saw were very polite, efficient and tried to put me at my ease. Suppose it depends on the time of day, I arrived at 7.30am, but I was very impressed with how quickly I was seen.
Visited Accident and emergency services on April 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Appalling service from in house pharmacy
Rated 2 stars out of 5
by David Verity - Posted on 11 April 2023
Had an urgent Cardiologist appointment at Calderdale Royal Hospital on 5 April, consultant prescribed four medications, which he advised me to start immediately. Rowlands said one wasn't in stock and i would have to go back to collect it - pointed out this was best part of an hour's journey in each direction and the assistant said they would arrange for me to pick it up at Huddersfield when it was back in stock, 48 hours later no word from Rowlands. It now appears that the whole company closes down for four days. Nobody answering the phone at Halifax or Huddersfield, sent an email to the enquiries address and was told it was impossible to deliver. rang the complaints helpline, would I leave a message and someone would call me back - four days later and still waiting; emailed the complaints line, got an automated response 24 hours later telling me complaints were dealt with in the order they are received. Do I think I'll still be on the planet when they get round to it? It's now 11 April. This is supposed to be urgent and at this rate I'll be lucky to be able to start my medication within a week. Thank you Rowlands for assisting my stress levels, how on earth did the Trust think fit to award you the contract? Totally disgusted.
Visited Don't know on April 2023
Review titled Calderdale Royal Hospital
Replied on 13 April 2023
Dear Mr Verity. Thanks for your feedback. I now understand that Rowlands have been in touch and you should have your medication. Thank you again for highlighting it to us. Kind regards. Jacqui Booth, Communications Manager.
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Review titled Thanks to the staff of A&E
Rated 5 stars out of 5
by Frances Senior - Posted on 21 April 2023
I just want to say a big thankyou to all the staff in A&E who looked after my husband today. Every test possible was done to determine the cause of his problem and everyone was so helpful, considerate and friendly and explained everything we weren't sure about.
Visited Accident and emergency services on April 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Excellent staffing
Rated 5 stars out of 5
by Mr David Moulton - Posted on 13 April 2023
Looked after my 89 year old father after a fall outstanding staff who really took good care of him very much appreciated
Visited Accident and emergency services on April 2023
Calderdale Royal Hospital has not yet replied.
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Review titled Compassionate care when I lost my baby
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2023
Very kind and compassionate care from the midwives when I lost my baby. They talked me through everything they were doing to me and why, they asked me for permission to touch my baby and move him and cut his cord. They talked me through holding my baby and seeing my baby when I was ready. They offer funeral care and helped when I chose a private funeral. I was still allowed to see my baby when I left the hospital and they set up a quite and respectful room for me to spend time with him.
Visited Maternity services on April 2023
Calderdale Royal Hospital has not yet replied.
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Review titled 1st class team
Rated 5 stars out of 5
by martin jones - Posted on 08 March 2023
I attended the endoscopy clinic yesterday 7/3/2023 i was really apprehensive with the tales iv,e heard about this procedure, i needn't have worried, the whole team were brilliant, they were all friendly , helpfull and reassuring. The procedure was carried out both professionally and painlessly and i'd have no fear of having it done again. Thanks to all concerned.
Visited Don't know on March 2023
Calderdale Royal Hospital has not yet replied.