Bridgwater Community Hospital - Ratings and reviews
Reviews
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Review titled Not the best experience today
Rated 3 stars out of 5
by Anonymous - Posted on 15 December 2022
I came to the Obstetrics Clinic today. I ended up waiting 1 hour 45 mins exactly for my appointment. I’m a very understanding person as I also work in a hospital however, there was no communication as to why I was left waiting that long. Every woman who arrived after me was seen before me. I went to ask at the reception desk if I was checked in correctly & was told “I don’t know I don’t have that clinic list”. As a patient it would have been better if you could have gone to find out for me, explained why I was waiting so long & reassured me. After all that when I eventually saw the consultant she was lovely & very informative about my own personal medical situation.
Visited Obstetrics And Gynaecology on December 2022
Bridgwater Community Hospital has not yet replied.
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Review titled Knee and Leg pain finally diagnosed
by rhinopk93 - Posted on 09 November 2022
I got x-rays on my right knee in December 2021 which did not show anything which would cause so much pain. My GP then referred me for physiotherapy which made the knee pain worse, I ended up on crutches and painkillers. I then paid for my own MRI Scan and Physiotherapist to find out what was wrong and again no real clues to what the issue was. In desperation for help I walked into Bridgwater Community Hospital Bower lane and in just 2 visits they have identified that my right hip is very bad and causing all the issues. I wish I had walked into Bridgwater Hospital much earlier in the year, I have now lost my job because of this issue and have had mental health issues worrying about the situation. I cannot thank Bridgwater Hospital enough for their care and treatment. [Very happy with 'Treatment']
Visited November 2022
Provided by Care opinion
Bridgwater Community Hospital has not yet replied.
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Review titled My visit to Endoscopy
by Agriff22 - Posted on 19 August 2022
I attended for a gastroscope. Overall the staff manner was good and I was well briefed. I cant think of anything that needs improved.
Visited August 2022
Provided by Care opinion
Bridgwater Community Hospital has not yet replied.
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Review titled Quick service
Rated 5 stars out of 5
by Michele Webber - Posted on 31 August 2022
I visited the Minor Injury Unit today. Had a problem with my ear and was also on holiday. I was in and out in under and hour which was fantastic. All the staff I saw were extremely friendly and efficient. Well done to everyone. I was nervous about going but won’t be again if I needed attention whilst on holiday. Thank you
Visited Don't know on August 2022
Review titled Bridgwater Community Hospital
Replied on 08 September 2022
Thanks for taking the time to give us this feedback, I am glad you have had a positive experience and I hope you are on the mend. I have passed on your comments to the staff involved. Kind Regards Hannah
Provided by Care opinion
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Review titled Excellent care
Rated 5 stars out of 5
by Paul Richardson - Posted on 24 August 2022
Visited with my 95 year old mother today, who turned out to have fractured her wrist. Methodical and meticulous assessment, efficient investigation, friendly and cheerful treatment, and appropriate onward referral. And all achieved in just 2 hours. Well done and thanks to all.
Visited Urgent care centre on August 2022
Review titled Bridgwater Community Hospital
Replied on 24 August 2022
Thank you for your lovely feedback, I will ensure the staff see your comments. I hope your mother is feeling better and her wrist is on the mend Kind Regards Hannah
Provided by Care opinion
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Review titled Excellent
Rated 5 stars out of 5
by Terry Warner - Posted on 13 July 2022
Came in for an outpatient endoscopy. Staff very courteous and procedure done professionally and speedily Most important/excellent - immediate feedback on results. Much better than an interminable wait for a letter. With thanks to staff.
Visited Gastrointestinal and Liver services on July 2022
Bridgwater Community Hospital has not yet replied.
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Review titled Utter joke
Rated 1 star out of 5
by Anonymous - Posted on 10 July 2022
31/2 hour wait time for a vulnerable 80 yr old woman 2 days post opp. Assured a quick time over the phone then told an hour wait on arrival only to be still sat in the waiting room. Reception staff incompetent, unprofessional and completely uninterested at best, staff move like they're on £3 an hour and spend more time chatting at the desk than seeing patients. Couldn't be happier that national insurance has dropped, hopefully it will result in lower wages for lazy inept staff. Avoid at all costs.
Visited Urgent care centre on July 2022
Bridgwater Community Hospital has not yet replied.
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Review titled Very professional and efficient
Rated 5 stars out of 5
by Clive Gilbert - Posted on 22 June 2022
I was very impressed with all of the staff I came into contact with at the endoscopy dept, Bridgewater Hospital. Right through my upper endoscopy procedure from the moment I arrived to the moment I left. Really professional, efficient and knowledgeable staff. Please be assured. I don’t usually leave reviews, but I felt I had to.
Visited Gastrointestinal and Liver services on June 2022
Bridgwater Community Hospital has not yet replied.
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Review titled Lovely Staff
Rated 5 stars out of 5
by Russ B - Posted on 01 June 2022
I was in today for a Colorectal exam, the nurses and reception staff were all delightful, polite and caring. The doctor was a bit abrupt but hey-ho he's a doctor, very efficient though. The hospital is new and immaculate so thanks too to the cleaning staff. All round good experience and in within two weeks. Could hardly be better.
Visited Gastrointestinal and Liver services on June 2022
Bridgwater Community Hospital has not yet replied.