Bedford Hospital South Wing
South Wing, Kempston Road, Bedford, Bedfordshire, MK42 9DJContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled The highest level of practice
Rated 5 stars out of 5
by Lukasz Kalczuga - Posted on 01 May 2025
My sincerest thanks to the entire sau team for the best service. You were very kind, understanding, and helpful during my illness. Eternal gratitude to the surgical team, anesthesiologists, and assistants for the efficient and successful procedure to remove my kidney stone. I rate your work at 100% and 5 stars—only because I can't give more.
Visited Urology on May 2025
Bedford Hospital South Wing has not yet replied.
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Review titled Excellent service in A&E department
Rated 5 stars out of 5
by Len Armstrong - Posted on 30 March 2025
Attended at 1.30am on Friday 28 March, having been injured by contact with a cyclist in London. Injury was fractured finger, open wound and what turned out to be two torn tendons. The young junior doctor was first class in her diagnosis, empathy and attending to the situation. Her general communication skills and friendly approach helped to put me at ease. I was then referred to the Hand Clinic the next morning where I received equally quality support. Well done Bedford Hospital.
Visited Accident and emergency services on March 2025
Bedford Hospital South Wing has not yet replied.
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Review titled Wonderful care
Rated 5 stars out of 5
by lisa bryan - Posted on 25 February 2025
Being unfortunate to need an hospital admission for IV antibiotics and monitoring, I was so pleased I was in Bedford Hosp care. Admitted to Victoria ward/SAU I was assessed quickly and care was was taken to get a full clinical picture. After my blood results were back I was admitted. The dedication of the staff there were outstanding especially since it was a busy weekend. Later on Sat evening I was moved to Orchard Gynaecology ward and again the care and kindness of all the staff was outstanding. The ward was modern, clean and had a tea /coffee/cereal station which was a added perk for the stay. Would recommend Bedford Hosp.
Visited Gastrointestinal and Liver services on February 2025
Bedford Hospital South Wing has not yet replied.
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Review titled Fantastic people skills
Rated 5 stars out of 5
by Mark Cronin - Posted on 30 January 2025
I was referred to the breast pre cancer department and saw a fantastic consultant that I am, unfortunately, not permitted to name. From the moment I entered the room, I was put totally at ease. Details were explained so I was totally aware of what and why it was happening. This particular consultant’s clinical and personable skills were well-honed and, rarely, have I experienced such superb, quality treatment. Thank you; he’s a star and what could have proved a frightening experience was nullified and comforting.
Visited Breast cancer services on January 2025
Bedford Hospital South Wing has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Tedore - Posted on 13 December 2024
I would like to express my heartfelt gratitude to Dr. at the NHS A&E for his outstanding professionalism and care. I recently visited with an issue concerning my eye, and from the moment Dr. took over my treatment, I felt I was in safe hands. He was thorough in his examination, explained every step of the process clearly, and demonstrated genuine concern for my well-being. His expertise and calm demeanor were incredibly reassuring during what was a stressful time for me. Dr. dedication and compassionate approach truly embody the best of what the NHS stands for. I cannot thank him enough and feel fortunate to have been treated by such a skilled and empathetic doctor.
Visited Accident and emergency services on December 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Exceptional Department
Rated 5 stars out of 5
by Maureen Gilbert - Posted on 21 December 2024
I had a small procedure on Fri 13th Dec in this department and the Doctor and Nurse were both very friendly and explained everything that was happening to me. I was very happy with my treatment
Visited Dermatology on December 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Such caring staff
Rated 5 stars out of 5
by Karen Smith - Posted on 05 December 2024
I had a Tlh in this hospital with an overnight stay I cannot praise all the team from Tavistock Ward to Orchard Ward they were all incredible from the moment I stepped into hospital everyone was amazing My care was second to none and nothing was too much trouble It always makes me so very sad to see that the staff are undervalued but they do not let that show and are so caring and lovely The ward was clean and the food was very nice as well I just want to say a massive thank you to everyone who cared for me you are amazing and I hope eventually you get the recognition you all deserve Thank you so so much again for your kindness and care Happy Christmas to you all x
Visited Gynaecology on November 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Mrs C Lamparelli - Posted on 24 October 2024
I attended A and E as had a nasty fall off the top of a step ladder the previous day. Had hurt my leg pretty badly . I was amazed how quickly I was triaged and seen by a Doctor who was brilliant. Left one and a half hours later. Fantastic service well done Bedford Hospital .
Visited Accident and emergency services on October 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Wonderful care
Rated 4 stars out of 5
by Emma Brown - Posted on 23 October 2024
I went into A&E on the evening of 22/10/24. I got seen by Triage, Xray and my ankle sorted, all very quickly and back out within 1.5hrs. The staff were all lovely, polite & caring. My situation was explained to me thoroughly and kindly. Considering they are very overworked hospital staff, they were swift, courteous and caring. The overall experience was made so much nicer by these wonderful people. Thank you
Visited Accident and emergency services on October 2024
Bedford Hospital South Wing has not yet replied.
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Review titled Poor
Rated 1 star out of 5
by Natalie Coward - Posted on 05 November 2024
I have to say it wasn't the best visit to see a consultant I've had, in fact it was indeed the worst. I had to wait over an hour past the appointment time and when I was eventually called through by a lovely nurse, I was taken to the consultants room where a woman sat. On entering she turned to the nurse and told her she didn't have time as she was going to a meeting and didn't even look at me or say hello. I was immediately ushered out of her room and taken to another room by the nurse who apologised profusely and she promised to find someone that would see me. She went off to seek help, and I could hear her talking to colleagues within earshot of me and she was asking what to do...they basically told her it's not their problem. She came back about 5 minutes later and told me that someone will see me in a few minutes. She was so lovely and her colleagues let her down badly, all of them. I was then taken to see the consultant who was friendly on arrival and asked me a few questions about what was happening. He then asked me to sit in the chair so he could look at my bits in the presence of the nurse. I wasn't sat for more than a minute in the chair whilst he looked from a distance. I then got dressed and sat down at his desk. He said I LS which is what I knew already and wrote out a prescription for steroid cream. I asked what happens next? He said nothing. I said not even a follow up? He said no... I said I was a member of a group for this issue and all the ladies get follow up appointments and monitored for this condition. He then decided I could have a follow up in December. Quite frankly I don't have any confidence going forward with Bedford Gynae and I have asked my GP to refer me to another hospital which she has now done. I have today left a voicemail in Gynae to cancel my December follow up appointment and will no doubt have to wait at least a year now to be seen by the other hospital but would rather wait for another year than receive the treatment I have received to date at Bedford Hospital. So disappointing, it's hard putting your private parts on display for all to see without being dismissed and having been put off by the other consultant that same day. I had waited since March for this appointment and had to fight tooth and nail for it. Bedford Hospital needs to do better I'm afraid in this department.
Visited Gynaecology on September 2024
Bedford Hospital South Wing has not yet replied.
Information supplied by Bedford Hospital NHS Trust