Alexandra Hospital
Woodrow Drive, Redditch, Worcestershire, B98 7UBContact details and Patient Advice and Liaison Service (PALS)
Patient ratings and reviews
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Reviews
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Review titled Fantastic department
Rated 5 stars out of 5
by Susan frost - Posted on 12 May 2023
I had an outpatient cardiologist appointment today ,and I was so nervous but the staff there put me at ease and were so kind. The consultant I saw was wonderful and compassionate and I felt very reassured and listened to.
Visited Cardiology on May 2023
Review titled Alexandra Hospital
Replied on 26 May 2023
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Bank Holiday emergency admission
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2023
Admitted to Urology ward on Monday after initially being sent home and delayed CT scan. The ward nursing staff,Doctors and especially the anesthetist were wonderful,my initial fears were understood I was put at at ease and can only say they demonstrated compassion in what was a busy weekend for them.Top marks
Visited Urology on May 2023
Review titled Alexandra Hospital
Replied on 26 May 2023
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. We will share your kind comments with the responsible management team for the area so that they can be shared with the staff.
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Review titled Parking Charges
Rated 3 stars out of 5
by Anonymous - Posted on 11 May 2023
We visited the hospital for an outpatient’s appointment and arrived in good time 15 minutes before we were due. We then had a + 2 hour wait for the appointment as the clinic was running behind time. Because of this and no fault of our own we were charged £5.00 for the parking which was really annoying and excessive. To make matters worse when we left the car park the barrier was up and we probably needn’t have paid. I know this is only a little thing but it is really an unfair tax on people attending the hospital.
Visited Don't know on May 2023
Review titled Alexandra Hospital
Replied on 26 May 2023
Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PALS@NHS.net or by telephone on 0300 123 1732; please provide your name, contact information and quote the reference number 73269.
Information supplied by Worcestershire Acute Hospitals NHS Trust