South Central Ambulance Service NHS Foundation Trust
Northern House, 7 - 8 Talisman Business Centre, Talisman Road, Bicester, Oxfordshire, OX26 6HRPatient ratings and reviews
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Reviews
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Review titled Bad pracice
Rated 4 stars out of 5
by Rona Stephens-Hill - Posted on 06 July 2023
I recently had a negative experience while booking a patient transfer for my husband with one of your representatives, who is responsible for NHS care. The representative's conduct was unprofessional and passive-aggressive, as they interrupted me and asked for irrelevant information repeatedly. Furthermore, they showed a lack of understanding of relevant assistance programs. It is essential for service providers contracted by the NHS to display professionalism, empathy, and a sincere desire to assist patients and their families. I request that you investigate and address my concerns and provide additional training for your staff to enhance service delivery.
Visited July 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Amazing kindness and care.
Rated 5 stars out of 5
by Douglas Waite - Posted on 07 June 2023
The ambulance team called after my wife rang, as I had a fall in the garden. They were all so kind, knowledgeable, efficient, chatty and gave useful information as they left. These people deserve praise and recognition for the service they give the community.
Visited June 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Jennie Curtis - Posted on 31 May 2023
My daughter called an ambulance for me on Saturday after I suffered a seizure. The crew that attended were great. When I came round my daughters were calm due to the support received from the crew. Both were kind even in spite of my untidy house and unkempt appearance. (Last time I have a lazy day after a busy week! Lol). I was quite disorientated when I came round but they were very calm and professional so I didn’t panic. Please say thank you to them for me.
Visited May 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Fabulous staff
Rated 4 stars out of 5
by Jasmine - Posted on 15 April 2024
I called the ambulance service today for my elderly grandmother. Both gentlemen were the sweetest, most patient ambulance people. To the point I asked if I could record one of their motivational speeches to listen to myself every morning (sadly I didn't!). I hope there's many more out there that are like this. Well done and thankyou to them
Visited April 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.