South Central Ambulance Service NHS Foundation Trust - Ratings and reviews
Reviews
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Review titled Lovely, thorough paramedics
Rated 5 stars out of 5
by V L Hishon - Posted on 09 April 2023
We called 999, as our elderly mother was unresponsive. 2 paramedics came to us in an ambulance within the hour. They were very reassuring, kind and patient, even though it was just a faint! They stayed with us for about 40 minutes, and were thorough and incredibly lovely, making phone calls and getting referrals. They checked my mums temperature, did an ecg trace and talked through various possibilities of why she may have fainted. They were very good at talking to mum, not over her, and not patronising at all. I just want to thank them, on behalf of my mum and our family.
Visited April 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Fabulous staff
Rated 4 stars out of 5
by Jasmine - Posted on 15 April 2024
I called the ambulance service today for my elderly grandmother. Both gentlemen were the sweetest, most patient ambulance people. To the point I asked if I could record one of their motivational speeches to listen to myself every morning (sadly I didn't!). I hope there's many more out there that are like this. Well done and thankyou to them
Visited April 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Totally brilliant
Rated 5 stars out of 5
by Denise Croucher - Posted on 21 February 2023
My husband remains in intensive care but if the brilliant paramedics , ambulance staff and air ambulance had not been so wonderful I'm not sure he would be here today . Falling backwards downstairs is not recommended but these chaps were professional, incredibly knowledgeable and very very caring and compassionate. Thank you Thank you thank you. My Heroes
Visited February 2023
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Exceptional Service by Paramedics QA Hospital, Portsmouth
Rated 5 stars out of 5
by Catherine Elizabeth Ellis - Posted on 28 December 2022
I would like to say a big thank you to the paramedics (call 1884) who took care of my Dad. Extremely professional but highly caring at the same time. Both paramedics were very informative, explaining everything carefully to myself and my sister explaining all the options that would help my Dad. 5 star service and we are so grateful.
Visited December 2022
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by John Evans - Posted on 15 August 2022
I had a kidney stone Saturday morning, called an ambulance at around 03.15, hung up as the message said only life threatening calls should be made, they called us back, discussed my situation and sent an ambulance, the two paramedics were fantastic, provided me with pain relief and got me to a place where I was not screaming with the pain, took me down to Frimley for further treatment, but also told my wife what she needed to take, very considerate, very professional and extremely caring, wish I could say the same for Frimley. I know that scas are getting a lot of bad press currently, but I have nothing but praise for the service and the consideration shown, thank you so much for the help, please pass my thanks to the ambulance crew, the were superb.
Visited August 2022
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Excellent ambulance crew
by Cmcgu47 - Posted on 24 August 2022
Two paramedics attended my Mum the morning of Sat 20th August. They were both amazing. So calm and soothing and wonderful with my 90 year old mother. So many bad stories about wait times etc. They managed to come very quickly and their actions and subsequent referral kept Mum out of hospital. So glad we have such amazing people giving a wonderful service. Thank you guys
Visited August 2022
Provided by Care opinion
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Thank you for such attention and response
by fornaxbx65 - Posted on 04 May 2022
Having not been able to get through to my doctors for several days suffering from a bad chest infection and no inhaler I contacted 111. My first time. It was bank holiday and I was very concerned I couldn’t breath and it was getting worse. The first person I spoke to was very caring and thorougher. The doctors called me within 30 mins and within an hour I had the correct medication. The doctor took his time asked detailed questions to find out what I needed and treated me with respect and care.Thank you for such attention and response.
Visited May 2022
Provided by Care opinion
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Assistance 07/06/2022
Rated 5 stars out of 5
by Denise Forder - Posted on 08 June 2022
I don't know the names of the two gentlemen who attended my 86 year old Mother in Bishops Waltham on 7 June 2022 but can only say that they were outstanding in every way and dealt with her plight in an impressive and reassuring way. She went to RCHC and I collected her at 3:30am on 8 June where she had outstanding treatment and is now recovering very well at home. Thank you is never enough but I hope keeps the spring in your step in these extremely troubled times.
Visited May 2022
South Central Ambulance Service NHS Foundation Trust has not yet replied.
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Review titled Excellent response and service as usual
Rated 5 stars out of 5
by Mrs Muller - Posted on 05 June 2022
Hello. This specifically relates to my 999 call and I want to personally thank the call handler and team of paramedics who attended my husband on 27 May in Basingstoke. Can you tell me if it's possible to let them know how wonderful they all were. Fourth time SCAS have taken care of my husband over the past ten years or so. We are so lucky here in Basingstoke to have such an outstanding service, together with BDH staff. Thank you so much
Visited May 2022
South Central Ambulance Service NHS Foundation Trust has not yet replied.