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Kent Community Health NHS Foundation Trust

PALS (Patient and Liaison Service), Trinity House 110-120 Upper Pemberton, Kennington, Ashford, Kent, TN25 4AZ

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  1. Review titled A waste of time

    Rated 1 star out of 5

    by D Windell - Posted on 11 February 2024

    My experience of this department is very negative. A total waste of time, and the "therapist" didn't bother to examine me. Since they didn't actually know what was causing my trouble, they did nothing, and told me I was making it up. I've since had to pay for private treatment, but because it has been so long since I first experienced difficulties, things are now more serious and it is affecting my daily life. I am concerned that there may be either a lack of experience or just a lack of interest. I am now disabled. I will not be seeking any future appointments with them.

    Visited August 2023

    Report as unsuitable

    Review titled Kent Community Health NHS Foundation Trust

    Replied on 12 February 2024

    Dear D Windell We are sorry that you had cause to complain regarding your experience. We would like to look further into your concerns but require more information, therefore would you please contact us on the below contact details, if you wish to, to enable us to do so. Best wishes, Patient Advice and Liaison Service (PALS) Kent Community Health NHS Foundation Trust Tel: 0800 030 4550 Email: kentchft.PALS@nhs.net Website: www.kentcht.nhs.uk

    Report as unsuitable