Corfe Castle Surgery

01929480441 Tom's Mead, West Street, Corfe Castle , Corfe Castle, Wareham, Dorset, BH20 5HH
Website address not added

News:

  • Friend and Family Test
  • Complaints Policy
  • Privacy Statement

Overview

eConsult

Consult your doctors online

Our registered patients can now request treatment and get their GP's feedback by using our new online consultation service.  Simply fill out a questionnaire about your condition and we'll respond by the end of the next working day.

Opening times

Reception times

Monday 08:00 - 18:30
Tuesday 08:00 - 18:30
Wednesday 08:00 - 18:30
Thursday 08:00 - 18:30
Friday 08:00 - 18:30
Saturday Closed
Sunday Closed

Appointments

Monday 08:30 - 10:3015:30 - 17:5018:30 - 19:00
Tuesday 08:30 - 10:3016:00 - 17:50
Wednesday 07:15 - 08:0008:30 - 10:3013:30 - 17:00
Thursday 08:30 - 10:30
Friday 08:30 - 10:3015:30 - 17:30
Saturday Closed
Sunday Closed

Evenings/weekends

You can now see a GP or other healthcare professional during:

Appointments may be available before 6.30pm in some areas.

To book an appointment, talk to your GP practice or visit their website. You may be able to get an appointment on the same day if required.

Depending on your area, you may be offered an appointment at one of these locations:

Patients who are registered at this practice can book an appointment to see a GP or a Nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday or Sunday).  Appointments will take place at Poole Hospital.  To book an appointment please contact the surgery

Out of hours

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Last verified on 25/06/2019

Additional information

Please note the telephone lines are open from 8am every morning but the surgery doors are not open until 8.30am Monday to Friday except on a Wednesday they are open from 7.30am

Doctors

  • Dr Mark Lepper
  • Dr Kathryn Armitage
  • Dr Vicky Gunn

To read more about us and to find other staff members please view our staff page.

GPs at this practice

1 male and 2 female GPs

Online facilities

  • Online appointment booking is available Online appointment booking
  • Order or view repeat prescriptions online is available Order or view repeat prescriptions online

You must be registered with your GP's online service to access the facilities. Find out more about accessing online services.

Clicking this link will take you to an external website.

Data source: NHS Digital

Latest news

Friend and Family Test

We welcome your comments, both positive and negative, as they let us know when we are doing well and where there is room for improvement.  The NHS Friends and Family Test is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.  Please answer the attached question and return to the surgery to assist us in obtaining some much valued feedback.

Alternatively, feel free to review us on this website.

Thank you in advance.

Associated document

Friends and family 2017-03.docx (.docx, 104.64 KB)

Last updated on 29 January 2015.

Complaints Policy

If you feel completing the Friends and Family Test is not enough, please see the attached leaflet which provides you with information on how to make suggestions, comments and complaints.

Associated document

How to Make Suggestions,Comments&Complaints - Leaflet Oct 2015.doc (.doc, 42 KB)

Last updated on 08 January 2015.

Privacy Statement

Please see attached our Privacy Notice for Adults and one for children.  They comply with GDPR. 

Associated document

Privacy Notice inc COVID-19 Corfe Castle Surgery.docx (.docx, 55.84 KB)

Last updated on 20 April 2020.

July 2020

We would all like to thank you for your continued patience and understanding at this unusual time, but please remember that if you have a medical problem or concerns, call the surgery as normal. As the phone line are busier than ever before, please remember that if you have a non-urgent medical problem, please try to avoid calling the surgery before 10.30am and we can book you a rountine telephone appointment that will normally be within the next 7 days. This system would take a lot of pressure off of the phone lines, the reception team and GP's.

We have a new Doctor starting with us in August for 4 months. Dr Luke McMaster is a trained doctor completing his hospital and community training, preparing for his future career whether it is in hospital or general practice. Luke will be calling patients whilst with us, but all clinical decisions are discussed with Dr Lepper.

Just a reminder that we will be closed on Monday 31st August. Please ensure that any prescription orders are put in early enough to cover the extra day that we will be closed. During this time (and whenever the surgery is closed) you can call 111 for non-emergency medical requirements, excluding repeat medication requests.

For any life threatening requirements, please call 999 and ask for the ambulance service.

We have welcomed our new dispenser Zoe to the surgery who has come to us from community pharmacy, so please be patient with the dispensary whilst we are busy training her in her new role.

 

Many thanks

Kerry Norman

Practice Manager

 

Last updated on 20 July 2020.

June 2020

There has not been a great deal of changes at the Surgery in the last month, we continue to offer telephone triage appointments as our first option and this will continue for the foreseeable future but we will keep you all updated with any changes at the earliest opportunity.

Again this month we would like to thank everyone in the community for their efforts to observe social disatancing measures at this continuing difficult time and also another huge thank you to the large number of volunteers who are still offering their support to our most vulnerable.

Dr Lepper would like to thank you all for your continued patience and understanding at this unusual time as we are aware that the phone lines are extremely busy but please remember that if you have a medical problem or concern, call the surgery as normal.

The Dispensary window how now changed to a window at the front of the building so please take care whilst waiting as the car park is still in use and please remember to give other patients adequate space as per government distancing guidelines.

Many thanks

Kerry Norman

Practice Manager

 

Last updated on 15 June 2020.

May 2020

Again this month we would like to take the opportunity to thank everyone in the community for their efforts to observe social distancing measures at this difficult time for the safety of the community.

Also a huge thankyou to the large number of volunteers who are still offering their support and services locally to our most vulnrable.

We would also like to take this chance to politely remind people that the requirement for social distancing is vital and it is crucial that it continues irrespective of the finer weather. Refer to www.gov.uk/coronavirus for further guidance.

We would like to stress the importance of remaining healthy and getting daily exercise and how this will help with our on-going wellbeing.

Dr Lepper would like to thank you all for your continued patience and understanding at this unusual time but please remember that if you have a medical problem or concern,  call the surgery as normal where your call will be triaged and you will be asked to attend if the GP feels it necessary. Although limited, Emma and the nursing team are still carrying out routine appointments as much as possible, such as dressings, vaccinations, cervical screening and blood tests.

As most of you will be aware, Tina has now officially retired but will continue to support the Surgery as and when as a Bank Practice Nurse.

We have said goodbye to Laura as Practice Nurse and also Tracey as Dispenser and we wish them both well in their new jobs.

So finally, we would like to make a plea for everyone to be patient with our dispensary staff who are now working under great pressue to ensure that your medication is available in our 72 working hour time frame.

Last updated on 14 May 2020.

CQC OUTSTANDING

We are delighted to announce that our CQC inspection results have now been published.

It is so good to have some positive news in these uncertain times.

We obtained OUTSTANDING in 4 areas out of 5, please see the full results on https://www.cqc.org.uk/location/1-2308168908

I have now handed the reigns over to Kerry Norman, I wish the surgery all the best over the coming months.

I will still be available to help out if needed, please take care everyone and stay at home.

Many thanks

Tina Sturgeon

 

Last updated on 22 April 2020.

April 2020

We would firstly like to take the opportunity to thank everyone in the community for their efforts to observe social distancing measures at this very difficult time; alongside local businesses who have implemented measures to maintain the safety of the community. We would also like to say a huge thank you to the huge number of volunteers who have offered their support and services locally to our most vulnerable.

We would like to politely remind people that the requirement for social distancing is vital and it is crucial that it continues irrespective of the finer weather; this unfortunately means postponing visits from family and friends and refraining from outings to the beach or beauty spots. Refer to www.gov.uk/coronavirus for further guidance. 

We would, of course, stress the importance of remaining healthy and appreciate how integral daily exercise is to this but this needs to be started from your home address rather than travelling to a location and it is only permitted to be carried out alone or with someone whom you reside with. 

To concerned parents during this time; we would like to assure you that while it is very unlikely that young children will become seriously unwell as a result of Covid-19, it is important to remember that there are still the usual childhood illnesses in circulation and to use your discretion. That being said if you are concerned at all about a child that is unwell the NHS 'Healthier Together' initiative at www.what0-18.nhs.uk offers useful and practical help, as well as the usual pathways such as ourselves, 111 and in the event of an emergency; 999 or A&E.

A reminder to anybody who owns holiday property that you must reside in your primary address and not visit second homes. Those with property to rent should have cancelled all bookings for the foreseeable future until current restrictions are lifted. A reminder that non essential travel is not permitted under any circumstance so as to avoid the spread of Covid-19 to other areas of the country; despite feeling well in yourself you could still be carrying the virus.

Finally, we would like to make a plea for everyone to be patient with our dispensary staff who have been working flat out to ensure that your medication is avaliable to you despite the challenging circumstances which has led to a huge increase in demand and issues with our supply chain.

Last updated on 14 April 2020.

March 2020

COVID-19 Coronavirus pandemic

As a country we are entering unprecedented times with the spread of COVID-19 (Coronavirus) the unknown is frigthening but our best approach is to work together.

If you have any queries, reliable sources are the nhs website (https://www.nhs.uk/conditions/coronavirus-covid-19/) gov.uk website (https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response)

NHS 111 (https://www.111.nhs.uk/) Please use these resources or NHS choices before calling the surgery.

Working in conjuction with our neighbouring practices in the Purbeck Primary Care Network, are priority is to offer safe, effective care to our patients with all medical problems, new and ongoing.

To protect our resources and be there for you over the coming months, we are starting remote assessments.  These maybe by telephone, video consultation or online consultation (e-consult). Our Practitioners already use these methods safely and effectively.  If you need to be examined this will be arranged.

Some preventative care maybe suspended if safe to do so.  Blood tests effecting your immediate care, eg Warfarin dosage, will be continued.  Our experienced team will make those decisions.

Childhood immunisations will continue.  Protection against other diseases is more important than ever.  Whooping cough, measles and rubella are more dangerous to children than COVID-19. 

How can you help?

If you think you have COVID-19 follow the advice on the links above.  General practice does not have testing equipment and there are no preventative medicines.  If you become unwell enough to require hospital admission this will be via NHS 111.  Remember 90 - 95% of us will be fine and will require simple self management and 7 days isolation if you live alone and 14 days for family members - please see links above for exact information.

Self manage other aliments where possible.  Ensure you have stocks of home remedies.  If you require medical assistance for a new or ongoing problem please telephone 01929 480441 to speak to our receptionist.  You may receive help from someone outside your normal team but they will have access to your GP records.

DO NOT prevent yourself at the surgery unless told to do so by surgery staff.  You can still collect prescriptions from the surgery, please follow the arrows at the front door.

Reduce your social interaction, following current government guidelines.  Stay informed.

Don't stockpile medication (and put others at risk) but order your medicines in good time.

Help others, check on an elderly neighbour or relative if safe to do so.

I am proud everyday of our skilled, dedicated team.  Help them to help you in the coming difficult months.

Thank you

Dr Mark Lepper

Last updated on 18 March 2020.

February 2020

Our new dispensary Tracey Stokes has now started with us, we welcome her to our dispensary team.  

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases.  The NHS has put in place measures to ensure the safety of all patients and NHS staff while ensuring services are available to the public as normal.

The risk to the general public is moderate.  If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus
Do not go to a GP surgery, community pharmacy or hospital.  Call 111, stay indoors and avoid close contact with other people.
Further information is available on nhs.uk
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.  A person can also be infected by touching contaminated surfaces if they do not wash their hands.
Everyone is being reminded to follow Public Health England advice to:
  • Always carry tissues with you and use them to catch your cough or sneeze.  Then bin the tissue, and wash your hands, or use a sanitiser gel
  • Wash your hands often with soap and water, especially after using public transport.  Use a sanitiser gel if soap and water not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.
Many thanks
Tina Sturgeon
Practice Manager/Practice Nurse

Last updated on 23 February 2020.

January 2020

Happy New Year to you all.

Dr Vicky Gunn who has been working as a Locum for us at the surgery on a Monday will be joining us permanently as a Salaried GP on a Monday from the beginning of February.  We still have our regular locums to cover Dr Armitage until she returns from her maternity leave at the beginning of March.

Just a reminder that we are still in the flu season, anyone over the age of 65 or in the 'at risk' group can still have the vaccine.  Please contact the receptionist for an appointment at the surgery as soon as possible.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 07 January 2020.

December 2019

We wish you all a Happy Christmas and a Happy New Year from all the surgery team.

Just a reminder that the surgery will be closed for Christmas from 6.30pm on Tuesday 24th December until 8am on Friday 27th December.  We will also be closed for New Year from 6.30pm on Tuesday 31st December until 8am on Thursday 2nd January.

During these times you can call 111 for any non-emergency requirements. For any life-threatening emergency requirements, call 999 and ask for the ambulance service.

We say goodbye to one of our receptionist - Carole who has gone back to work at a school nearby.  We wish her all the best.

Our new receptionist Hayley Fooks will be starting with us in January, in the meantime the other receptionist have stepped in to help cover the hours to ensure there is the least disruption to our service as possible.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 17 December 2019.

November 2019

Just a reminder that we are still offering the NHS Health Checks.  These health checks are for patients aged 40 - 74 who have not been diagnosed with diabetes, high blood pressure, heart problems, kidney disease or dementia.  Please contact the surgery to book an appointment or for more information. You are entitled to a Health Check every 5 years and we run a clinic on Wednesday afternoons.

The surgery car parking is very limited especially on a Tuesdaywhen the staff now have to park at the surgery itself.  Please can you park in the pay and display if your appointment is before 10am as it is free parking until then (see details in the car park for payment information).

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 14 November 2019.

October 2019

We would like to welcome our new Practice Nurse Laura Wilcox who will be joining our nursing team this week.  Laura will be working 12 hours a week initially and will be working alongside Emma.

Thank you to everyone that attended the open flu clinics this month and a special thank you to those who contributed to the Macmillan coffee morning on Saturday.  They raised £295.66 which is fantastic, such a worthy cause as well.

For anyone that is over 65 or in the 'at risk' group that still haven't received the flu vaccine please phone the surgery for an appointment.

We are also holding separate clinics for children aged 2 and 3 as at 31st August 2019, please phone the surgery to make an appointment.

The PPG are holding the next health talk which is on Menopause on Thursday 31st October at 7pm in the Corfe Castle Club, anyone is welcome to come along.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 15 October 2019.

September 2019

Next month Public Health England is launching Stoptober.

Why not stop smoking for 28 days and join thousands of others doing the same this October.  Search Stoptober for support to help you quit smoking.

Just a reminder we do hold one-to-one appointments with our smoking cessation nurse if you would like help to quit smoking.  Please telephone 01929 480441 to book an appointment. 

We are in the process of employing a new nurse to join our Nursing team, more details to follow next month.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 12 September 2019.

August 2019

We will be welcoming our new F2 Dr Sophie Williams on the 7th August for a 4 month placement with us and she will be working with Dr Lepper to begin with and then having her own clinic in due course.

Can you believe its nearly flu season time already!

Any patient over the age of 65 or in the 'At risk group' and children aged 2 and 3 as at 31st August 2019 are eligible for the flu vaccination at the surgery.

We are holding a walk in clinic for ADULTS only on  Saturday 28th September and another for adults and children on Saturday 12th October.  Please come between 9am and 12 midday, there is no need to book an appointment.

 As there is a fast turnaround of patients at the flu clinic the car park can get very busy, please remember that the public car park is 50p for 30 mins please bring change just in case.

The PPG and some patients will be holding a Macmillan coffee morning during the 2nd flu clinic so please stay for a 'cuppa and cake'.

Just a reminder that we are closed on the Monday 26th August as it is a Bank Holiday. 

 If you need urgent medical advise on that day which is non life threatening please dial 111 OR for immediate life threatening emergencies please dial 999.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 06 August 2019.

July 2019

Purbeck Leg Club

We will be running the Purbeck Leg Club every Monday morning from 9am - midday starting on September 2nd at the Parish Hall on Wareham Quay.

The Leg Club is for patients (called members) who have lower leg concerns.  Nurses from the 6 different surgeries in the locality will be there for the clinical needs of the members, but we are looking for more volunteers to help run the club.  For more information please click on https://legclub.org/

The clubs that have been run from other areas have proven that this community based project helps with members that are otherwise socially isolated.

If you are able to give up some spare time on a Monday morning (this doesn't have to be every Monday or even the whole morning) then please contact Alan Clevett on aclevettassoc9@btinternet.com

Many thanks

Tina Sturgeon

Practice Manager

 

Last updated on 23 July 2019.

June 2019

We are lucky to have a very active PPG and they are holding their next Health talk on Diabetes on Thursday 27th June from 7pm at Corfe Castle Club.  Dr Mike Masding from Poole Hospital is the Specialist in this field and will be giving the talk.  Anyone is welcome to attend to find out more information on Diabetes and also how it can be prevented.

Dr Armitage has had a baby girl and will be returning from maternity leave early next year.  We are in the process of employing another salaried GP on a permanent basis as well as Dr Armitage as our list size continues to increase.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 25 June 2019.

May 2019

We are pleased to announce that we are commencing NHS Health Checks. These health checks are for patients aged 40 - 74 who have not been diagnosed with diabetes, high blood pressure, heart problems, kidney disease or dementia. The check is to assess your risk of developing these diseases. If there are any warning signs, then together we can do something about it. We are in process of sending letters out to patients in the cohort but you are welcome to phone and book an appointment if you haven’t already received a letter. Please phone 01929 480441 to see if you are eligible. The surgery have Protective Learning Time on the 6th June, therefore the surgery will be closed from 3pm until 6.30pm. No GP will be on-site, please telephone the normal surgery line on 01929 480441 for non-urgent medical advice or 999 for any life threatening emergencies. Thank you Tina Sturgeon Practice Manager.

Last updated on 20 May 2019.

April 2019

We would like to welcome our new Practice Nurse Kate Davies who has joined our nursing team. Dr Kathryn Armitage will be going on maternity leave at the end of May for 6 months and Dr Lim will cover her sessions as before. We wish her all the best and look forward to her return next year. Just a reminder that the surgery will be closed on the following Bank Holidays - Monday May 6th and Monday 27th May. Please telephone 111 on theses days for any non-urgent medical problems or 999 for any life threatening medical emergencies. Many thanks Tina Sturgeon. Practice Manager

Last updated on 13 April 2019.

March 2019

Patient Participation Group

We are lucky to have a very active PPG and this month they are holding a talk on 'Holiday Health'.  The talk will be held on Thursday 28th March at 7.00pm in the Corfe Castle Club. The speaker will be Dr Janice Main, a retired specialist in Infectious Diseases.  Members of the Surgery team will be there to help answer any questions at the end of the talk regarding the travel service that we provide at the Surgery.

All are welcome so please come along and support us.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 12 March 2019.

February 2019

Protective Learning Time

The surgery has Protective Learning Time on Tuesday 26th February 2019 from 3.30pm - 6.30pm.  This means the GP will not be on-site during this time but the surgery will be open as normal for the Nurses clinic and also the reception will be open so you can collect medication as normal.

Please telephone the normal surgery number on 01929 480441 which will then provide you information on who to contact should you need medical advice.

For immediate life threatening emergencies please dial 999.

We are working towards setting up a 'Lindsay leg club' within the Purbeck Locailty.  This will take place once a week within a community setting for patients with leg ulcers and for patients that now have healed leg ulcers.  We are looking for volunteers to establish a committee to help run this club. For more information on what it entails please visit the website https://www.legclub/org/

If you are interested in volunteering please e-mail corfecastle.surgery@nhs.net or telephone 01929 480441 and ask to speak to Tina.

Many thanks

Tina Sturgeon

Practice Manager

Last updated on 17 February 2019.

January 2019

Happy New Year to you all.

As our list size continues to increase this has also increased the demand for prescriptions.

We need to increase the notice for the ordering of prescriptions.  We must insist on at least 3 working days - i.e. 72 hours notice from the time you place your order to collection time.

This will help ensure the smooth running of the dispensary.

Your understanding would be greatly appreciated by us all.

Many thanks

Tina Sturgeon

PM

Last updated on 15 January 2019.

December 2018

Well Christmas is nearly upon us and we would like to wish everyone a Happy Christmas and a Happy New Year.  Just a reminder over the Festive season we will be closed from 6.30pm on Monday 24th December until 8am on Thursday 27th December and from 6.30pm on Monday 31st December until 8am on Wednesday 2nd January.If you need medical assistance during the bank holidays that is non-urgent call 111 or 999 for any life threatening medical emergencies. 

We are delighted to welcome Dr Kathryn Armitage back from maternity leave on 23rd January, she will be working on a Wednesday and a Friday.  Our locum lady GP Dr V Gunn will continue to work on a Monday still. 

At our second flu clinic in November, we held another Macmillan coffee morning and raised amazing £222, it was great success again and thank you to those who served the tea’s and coffee’s and for all of you that supported it. In 

November the PPG also held an information talk on ‘Prostate’ this was a great success, 40 people attended.  Thank you to Professor Thomas who organised and carried out the presentation.  We will be holding other topics soon and everyone is invited along to these, more information will follow next month but we are planning to hold an information talk on ‘Travel’ next time.

Last updated on 11 December 2018.

October 2018

This year at our first flu clinic in September, we held a Macmillan coffee morning and raised an amazing £269.61, it was a great success and we will be repeating this again at the next flu clinic. Thank you for all your support for this worthy cause.

Just a reminder our next flu clinic will be on:-

Saturday 3rd November between 9am and 12pm - this clinic is for over 65 and 'at risk group' including children aged 2 and 3 as at 31.8.2018.

Please come and see us in-between these times; there is no need to book an appointment.  As there is a fast turnaround of patients at the flu clinics, the car park can get very busy so please remember that the public car-park is 50p for 30 minutes - bring some change just in case.

If you are unable to attend this flu clinic please telephone the surgery to book an appointment after this date.

Many thanks

Tina Sturgeon

Last updated on 03 October 2018.

September 2018

As we try to continue to maintain a good service to all our patients we have now increased the hours for our dispensary team.  Just a reminder that we have on-line ordering of prescriptions, this is a very easy way of ordering your repeats.  Please ask at reception for details of how to register for this service.

The Clinical Comminssioning Group has agreed to us changing our inner boundary. This means that we will not be able to register NEW patients that live in the town of Swanage and NEW patients that live in the town of Wareham.  No current patients registered with us have to change as our outer boundary includes them.

Many thanks

Tina Sturgeon

Last updated on 11 September 2018.

August 2018

Can you believe it is nearly flu season time already!

Any patient over the age of 65 or in the 'At Risk Group' which includes children aged two and three (but not four) as at 31st August 2018 are eligible for a flu vaccination.

We are holding a walk in flu clinic for adults ONLY on Saturday 15th September and for children and adults on Saturday 3rd November. 

Please come between 9am and 12 midday, there is no need to book an appointment. 

As there is a fast turnaround of patients at the flu clinics the car park can get very busy so please remember that the public car park is 50p for 30 minutes - please bring some change just in case.

The PPG and some patients will be holding a Macmillan coffee morning during the first flu clinic - so do stay for a 'cuppa and cake'.

Just a reminder that we are closed on Monday August 27th as it is a Bank Holiday.  

If you need urgent medical advice on that day that is not life-threatening please dial 111.

For immediate, life-threatening emergencies - please dial 999. 

Many thanks

Tina Sturgeon

Last updated on 16 August 2018.

July 2018

We said goodbye to Dr A Kellet our first F2 last week who completed her 4 months training with us, some of you would have seen her during her clinics, we wish her well for the future. 

We will be having our new F2 commencing this week and her name is Dr C Cuerden, she will also be having her own clinics in due course and will be with us for 4 months.  Again she is a trained Doctor.

Our list size is continuing to increase which means all of the clinics are getting busier.  This does mean that our dispensary and all other areas are getting an increased workload.  Please ensure you order your prescriptions in good time, we need the minimum of 48 working hours.

Karen Hance our trainee dispenser will be returning from maternity leave next month and we look forward to welcoming her back.

Many thanks

Tina Sturgeon

Last updated on 31 July 2018.

June 2018

We are holding our annual Carers' Tea Party at Corfe Castle Surgery on Thursday 21st June from 2.30pm - 4pm.

Any patients who are Carers or Cared For are invited to come along.  Our carers lead Georgia Clayton is organising the event so please contact her on the surgery number if you have any questions.

Representatives from the Patient participation group and staff members will be present to help with any general questions.  Georgia is also asking other care agencies to come along as in the past patients have felt this to be very helpful.

Please just come along, tea and cakes all provided, if it is nice weather it will be in the garden of the surgery as before.

Many thanks

Tina Sturgeon

Last updated on 07 June 2018.

May 2018

Protective Learning time

The surgery has protective learning time on Thursday 14th June from 3pm until 6.30pm.  Please telephone the normal surgery number on 01929 480441 which will then provide you information on who to contact should you need medical advice. 

For any immediate life threatening emergencies please dial 999.

The new General Data Protection Regulation comes into force on the 25th May.  Please see our new Privacy Notice for more information on this website or ask at reception where you  can obtain a hardcopy.

Just a reminder we will be closed on the Bank Holiday - Monday 28th May and will re-open as normal on the Tuesday 29th May.

 

Last updated on 24 May 2018.

Protective Learning time

The surgery doors will be closed from 1.30pm until 4.30pm on Tuesday 24th April 2018 for training.  Please telephone the normal surgery number during these times if you urgently need any medical help or advice but its not a life threatening situation.

For any immediate life threatening situations please dial 999

Last updated on 04 April 2018.

April 2018

We now have Dr A Kellet who is in her Foundation year 2 and is a trained Doctor.  She will be working with Dr Lepper for the next 4 months and will be running her own clinics in due course.

Amaya who was working with us whilst she completes her 'Back to Nursing course' has now completed her time with us.

We have changed the opening times for the dispensary phone line which will now be open from 10.30am to 12.30pm Monday to Friday for ordering of prescriptions and for any queries.  The dispensary window will remain open as normal from 8.30am to 12.30pm Monday to Friday for collection of medication and for any queries.  Medication can be collected anytime during the day when the surgery is open.

We are working to improve access to appointments for our patients, in particular at evenings and weekends.  If you would like to be offered one of these appointments, please ask.  These appointments will be held at Poole General Hospital.

 

Last updated on 03 April 2018.

March 2018

The snow was a challenging time for all, however we were able to keep the surgery open as normal thanks to the great committment of the team.

Just a reminder that Easter is approaching and the surgery will be closed on Good Friday (30th March) and Easter Monday (2nd April).  Please ensure you have enough medication for the holiday weekend.

If you need medical assistance during these times please call 111 for non-urgent and 999 for any emergencies.

Karen Hance our trainee dispenser will be going on maternity leave for a few months in April, we wish her all the best.

We have a nursing student that has joined us to work alongside our practice nurses and healthcare assistants as she is completing her 'Back to Nursing' course, her name is Amaya.

Many thanks

Tina Sturgeon

Last updated on 19 March 2018.

February 2018

February was as always a busy month and I am particularly grateful to the whole team for the way in which they ensured the smooth running of the surgery in my absense.  I was lucky enough to spend a hugely rewarding 5 weeks in Cambodia and Laos on a short term volunteering sabbatical.  Much of the time was spent living and working at a village school 12 miles outside of the Cambodia's capital Phnom Penh where I was able to teach English to children of all ages and even gave the older students a First Aid class!

We have had a cold weather alert as I am sure you are all aware, if the snow does come along we will endeavour to keep the surgery running as normal as long as the roads are clear.  It is also a good chance to remind everybody to keep an eye on any elderly neighbours during the winter months.

Many thanks

Tina Sturgeon

Last updated on 27 February 2018.

January 2018

We hope you all had a lovely start to the New Year.

As Dr Armitage has now started her maternity leave, we would like to welcome our male Locum GP, Dr Lim who will be working Wednesdays and Fridays and our female Locum GP, Dr Shooter who will be working on Mondays.

Carole is settling in well on reception. There have been no other staff changes at present.

Many thanks

Jen & Teri (in Tina's absence)

Last updated on 22 January 2018.

December 2017

HAPPY CHRISTMAS TO YOU ALL.

We are pleased to welcome Carole our new receptionist who will be starting work with us in the New Year.

Dr Kathryn Armitage will be leaving us on the 19th January for a year's Maternity Leave.  We will be covering her sessions with different Locum GP's whilst trying to get a regular Locum.  We are also trying to get a lady GP for some of these sessions, however as you are all aware there is a shortage of GP's so please bear with us during this time.

Just a reminder over the Festive season we will be closed from 6.30pm on Friday 22nd December until 8am Wednesday 27th December and from 6.30pm on 29th December until 8am on Tuesday 2nd January.

If you need medical assistance that is non-urgent call 111 or 999 for a medical emergency.

Many thanks

Tina Sturgeon

Last updated on 14 December 2017.

November 2017

We have been alerted to some problem with NHS Choices on-line services link.  They have informed me that there is a known issue currently under investigation.

However you can use the following website as a workaround for now

https://www.nhs.uk/NHSEngland/online-services/Pages/gp-services-choice-2.aspx

This week we said goodbye to our Practice Nurse Tina Usher who has been working with us for the last 5 months.  We wish her all the best in her new career.

We have advertised for a new Practice Nurse but in the interim period Rose (Bank PN) will be working alongside the nursing team. 

Many thanks

Tina Sturgeon

Last updated on 18 November 2017.

October 2017

We are pleased to welcome Karen Hance our new trainee dispenser to the surgery team and are also pleased to welcome Anne-Marie back on a permanent basis. 

This year at our 2nd open flu clinic the Patient Participation Group were joined by some of our patients and held a Macmillian Coffee morning.  They raised an amazing £415 it was a great success and we hope to do this again in the future.  Thank you for all your support for this worthy cause.

Many thanks

Tina Sturgeon

Last updated on 14 October 2017.

September 2017

We are pleased to announce that we have now received our CQC inspection report which has been published on the CQC website.

We attained good overall and achieved OUTSTANDING in caring for our patients.  We had very good feedback in the report itself which is available for anyone to read on the CQC website please follow the link to read the full report http://www.cqc.org.uk/location/1-2308168908

Many thanks

Tina Sturgeon

 

Last updated on 14 September 2017.

August 2017

The PPG will be holding their open afternoon on September 14th at the surgery to give more information on the group, all are welcome.

Can you believe it is nearly flu season time already? 

Any patient over the age of 65 or in the 'At risk group' which includes all children aged two and three (but not four years or older) on 31 August 2017 are eligible for a flu vaccination.

We are therefore holding a walk-in clinic on the following mornings:-

Saturday 23rd September and Saturday 14th October between 9am and 12pm please come and see us in-between these times; there is no need to book an appoinment.  As there is a fast turnaround of patients at the flu clinics, the car park can get very busy so please remember that the public car park is 50p for 30 minutes - bring some change just in case.

We had our CQC inspection recently and await the results which will be published soon.

Many thanks

Tina Sturgeon

25/8/17

Last updated on 25 August 2017.

July 2017

We are pleased to say that the Patient Participation Group (PPG) has now 9 members.  The group's aim is to make sure that the practice puts the patient and improving health at the heart of everything it does.  Paul Lurie is the chairman and is happy to be contacted via his e-mail plurie@btinternet.com.  They will be holding an open afternoon at the surgery in September so that patients can come along and find out more information on what they do.  It will be a useful time for patients to give general feedback on the surgery in general.  We will display a poster in the surgery to let everyone know the date and time as soon as the date has been confirmed.

Many thanks

Tina Sturgeon

Last updated on 13 July 2017.

June 2017

We are pleased to welcome Tina Usher to our Nursing team. Tina has joined to surgery as a trainee Practice Nurse, she will be working on a Monday morning and all day Friday. We hope it doesn't cause too much confusion as yet again we have 2 nurses called Tina!

Our phlebotomy clinics from July will increase from 2 mornings a week to 3 mornings as Lucy is now fully trained as a phlebotomist.

Many of you would have met our regular Locum GP David Grice who mainly works on a Wednesday but also helps to cover any annual leave.  We feel it is important to have the same locum GP as far as possible.  This has increased our appointment availability for GP's as we now have 2 GP's on Mondays, Wednesdays and Fridays.

Many thanks

Tina Sturgeon

14.6.17

Last updated on 15 June 2017.

May 2017

I would like to give you an update of staff within the surgery team.  We are saying goodbye to Nadine our new Practice Nurse as her husband's job is taking her away from Corfe Castle surgery.  Nadine is leaving us at the end of May and we wish her all the best in the future.  We are advertising for a new Practice Nurse to take her place and hope to recruit as soon as possible.

Unfortunately our new dispenser Elena decided to leave due to personal circumstances, we also wish her good luck for the future.  Our bank dispensers Anne and Anne-Marie continue to help out Kerry until we are able to recruit another dispenser.

Many thanks

Tina Sturgeon

Last updated on 14 May 2017.

April 2017

Happy Easter - just a reminder we are closed on Good Friday 14th April and Easter Monday 17th April. 

We will also be closed on the May Bank Holidays on Monday 1st May and Monday 29th May.

During these times (and whenever the surgery is closed) you can call 111 for non-urgent medical requirements (please do not call them for repeat medications requests).

For any life threatening emergencies please call 999 and ask for the ambulance service.

We are pleased to welcome Elena who has joined our dispensing team to work alongside Kerry.  This has meant our dispensing hours have been increased to help the ever growing list size for our surgery.  We are also training up Lucy (our receptionist) to become a phlebotomist which will in time enable us to increase our appointments for blood tests.

Many thanks

Tina Sturgeon

Last updated on 13 April 2017.

March 2017

Easter is approaching, we will therefore be closed this year on Good Friday14th April and Easter Monday 17th April.  Please ensure you have enough repeat medication for the long weekend.

During these times (and whenever the surgery is closed) you can call 111 for non-urgent medical requirements (please do not call them for repeat medication requests).

For any life threatening requirements please call 999 and ask for the ambulance service.

We are still looking to recruit a trained dispenser to work permantely alongside Kerry our lead dispenser but in the meantime Anne and Anne-Marie (previous employee's) continue to work as Bank dispensers to help the continued smooth running of our service.

Many thanks

Tina Sturgeon

Last updated on 15 March 2017.

February 2017

First of all I would like to thank all those who gave such positive feedback on the website, it is much appreciated.

As our surgery continues to expand we are in the process of expanding our surgery team.  We are looking at having another salaried GP to work alongside Dr Lepper and Dr Armitage.

A Patients Participation Group has also been established to enhance the fantastic work that the Friends of Corfe Castle Surgery are already doing.

Many thanks

Tina Sturgeon

Last updated on 15 February 2017.

January 2017

FLU

Anyone over the age of 65 or in the 'at risk' group can still receive their flu vaccine. Please telephone reception to book an appointment with the Nurse.

Congratulations to Melissa our receptionist who had a baby boy yesterday (Jack), he was 6 weeks early so she has obviously taken her maternity leave earlier than expected but we have Georgia already trained up in reception.

No other staff changes at present.

Many thanks

Tina Sturgeon

 

Last updated on 12 January 2017.

December 2016

Happy Christmas and a Happy New Year to everyone.

Just a reminder the surgery will be closed over the Christmas holidays from:-

6.30pm on Friday 23rd December until 8am on Wednesday 28th December

And the New Year holidays from:-

6.30pm on Friday 30th December until 8am on Tuesday

3rd January. 

During these times (and whenever the surgery is closed) you can call 111 for non-emergency requirements.  For any life threatening requirements please call 999 and ask for the ambulance service.

Please ensure you give at least 48 hours notice for ordering and collecting your medication during the festive season.

We would like to welcome Georgia to our reception team, she will be covering Mel who as many of you would have noticed is expecting a baby.  Mel will be leaving us at the end of January as she will be on maternity leave.

Also in dispensary you may have noticed that Anne has come out of retirement to help us out!  Anne-Marie will be leaving us as a permanent member of staff (due to personal reasons) but will continue as a Bank member the same as Anne.  We are looking to recruit another dispenser at this moment in time but with the help of Anne and Anne-Marie the dispensary will be able to run as normal in the meantime.

Happy Christmas

Many thanks

Tina Sturgeon

13.12.16

 

 

Last updated on 13 December 2016.

November 2016

Thank you for all of those who attended the open flu clinics this year.  We would appreciate any feedback on how you felt the clinics ran; positve or negative feedback appreciated.  If you still need the flu vaccine and haven't yet been contacted please just book in with reception for an appointment.

Don't forget we want your feedback continuously.  The Friends and Family Test is a way of gathering anonymous feedback from you about your recent experience of the Practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery driver, on our NHS Choices website or you answers can be entered online if you have online access (for those of you who don't, please ask at Reception for a login password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

In November we had 43 extremely likely, 3 likely, 1 extremely unlikely and 1 don't know.

Are you over 75? Do you want a full healthcheck?  Speak with Lucy on Reception for more information.

 

Many Thanks

Tina Sturgeon

Last updated on 24 November 2016.

October 2016

This month we were pleased to welcome James Hawkins our newest member of the dispensing team who will be working 2 days a week therefore expanding our dispensing team to 3.  James will work alongside Kerry and Anne-Marie.

Our flu clinic on Saturday was a great success, just a reminder we are holding another open flu clinic on Saturday 5th November from 9am - 12 midday.  Anyone over the age of 65 (before the end of March 2017) and anyone at 'risk' i.e. has COPD, Diabetes, Heart disease, Cancer are eligible for the flu vaccine.  Children aged 2,3 and 4 are also eligible for the nasal flu vaccine.  Please contact the surgery if you have any queries.

Many Thanks

Tina Sturgeon

 

Last updated on 13 October 2016.

September 2016

I am pleased to say that I am the new Practice Manager of Corfe Castle Surgery.  Many of the patients will know me as Tina1 the Practice Nurse who has been working for Corfe Castle Surgery now for 16 years.

I will continue to work as a Practice Nurse for 1 day a week and will work 3 days a week as the Practice Manager. 

We are pleased to welcome Nadine Slabber our newest member of the nursing team who will be working 3 mornings a week therefore expanding our nursing team to 4 nurses in total.

We have now received our flu vaccines and have already started vaccinating patients where appropriate.  We have 2 open flu clinic's from 9 - 12 on Saturday 8th October and 9 - 12 on 5th November.  Anyone over the age of 65 (before the end of March 2017) and anyone at risk i.e. patients with COPD, Asthma (if on inhaled steroid) Diabetes, Cancer, Heart disease are eligible for the vaccine.  Children aged 2,3, and 4 are eligible for nasal vaccine.

Please do just come along to the open flu clinic's as there is no booking system but we have 3 members of staff on all morning giving the flu vaccines so we anticipate a quick turnaround.

I will be working as a Practice Nurse at the flu clinic so hope to see many of you there.

Many Thanks

Tina Sturgeon

 

 

 

Last updated on 23 September 2016.

August 2016

It saddens me to say, this will be my last article as Practice Manager of Corfe Castle Surgery.  I have so enjoyed my time working at the Surgery and feel blessed to have been part of such a great team.  I wish all patients, friends and colleagues a happy and healthy future, until we meet again. 

My successor is a face you all know well… Tina will be taking over the management of the surgery whilst still doing a few nursing hours.  I know that she will do a supercalifragilisticexpialidocious job:  She already has a head start as she knows everything about everything in the surgery! 

I am sure you will all join me in wishing Tina the best of luck for her future role.

This year, late summer bank holiday is the 29th August:  Please ensure you have enough repeat medication for the long weekend and also put in any medication requests bearing in mind this additional closure.   

In June we had 131 FRIENDS AND FAMILY TEST completed by our patients and 130 patients said they were either EXTREMELY LIKELY or LIKELY to recommend our surgery.  Thank you to all of you who completed the test and left feedback.

Kicking off in September, Purbeck is taking the pledge again!  For 2016 we are asking you to 'take the pledge' to get up and get active in Purbeck.  Being active is all about having fun, with friends and family and is a great way to meet new people.  There will be a range of activities from aerobics to zorbing and everything in-between.  For further information and updates

visit www.purbeckpledge.org.uk

Many Thanks

Clare Tuck

11.7.16

Last updated on 01 August 2016.

July News

URGENT APPEAL

Do you have any free time?

Would you like to give something back to the community through volunteering?

The Friends of Corfe Castle Surgery are DESPERATELY short of drivers assist patients in getting to their appointments.  This is a vital service which is struggling with increasing requests.  A mileage rate is reimbursed (suggested scale provided) and no obligation is implied – you just help out when available.  Please contact Kathy Morris on 481159 and she will be happy to give you further information on how you can help. 

Surgery News

Kicking off in September, Purbeck is taking the pledge again!  For 2016 we are asking you to 'take the pledge' to get up and get active in Purbeck.  Being active is all about having fun, with friends and family and is a great way to meet new people.  There will be a range of activities from aerobics to zorbing and everything in-between.  For further information and updates

visit https://www.dorsetforyou.com/Purbeck-Pledge

The way we send text messages has changed and we hope you like the improvements that come with this change.  As well as patients being able to reply directly to a text message to cancel appointments, we can now send out Friends and Family Test requests and follow up questions.  This has shown a massive increase in uptake (101 responses last month and only 119 completed in the previous 3 months).

As mentioned, in May we had 101 FRIENDS AND FAMILY TEST completed by our patients and 100 patients said they were either EXTREMELY LIKELY or LIKELY to recommend our surgery.  Thank you to all of you who completed the test and left feedback.

Many Thanks

Clare Tuck

10.6.16

Last updated on 04 July 2016.

June News

More and more requests for medication are coming with an urgent item needed.  This is putting the team under immense pressure as we would not want you to go without medication but we have the 2 working-days minimum to ensure correct procedures are followed.  For example -

If you ask for medication on a

Monday morning         

     it will be ready for collection after Wed morning.

 

If you ask for medication on a

Wednesday afternoon 

     it will be ready for collection after Fri afternoon.

 

If you ask for medication on a

Friday morning                       

     it will be ready for collection after Tues morning.

 

Please bear this in mind when placing your orders and when planning your medication requests.  You can manage and order prescriptions online using your personal log in, please ask at Reception for further details.  If there is anything we can do to help with the planning or ordering of your medication, please do speak to a member of the Dispensary team.

The Dispensary (and telephone line) is open 8.30-12.30 for enquiries but medication can be collected at any time during Surgery opening hours.

In April we had 23 FRIENDS AND FAMILY TEST completed by our patients and all 23 patients said they were either EXTREMELY LIKELY or LIKELY to recommend our surgery.

Many Thanks

Clare Tuck

10.5.16

Last updated on 03 June 2016.

May News

Claire Goodall is now working with us as Receptionist covering the time Jen and Lucy are working in the Dispensary.  Please join us in giving her a warm welcome.

This year, early May bank holiday is the 2nd May and spring bank holiday is the 30th May:  Please ensure you have enough repeat medication for the long weekends and also put in any medication requests bearing in mind these additional closures.    

In March we had 44 FRIENDS AND FAMILY TEST completed by our patients and 43 patients said they were either EXTREMELY LIKELY or LIKELY to recommend our surgery.

Carer’s Week

Carer’s week is the 6th – 12th June.  If you are a patient of Corfe Castle Surgery and you would like information on our Carer’s Week Coffee, Cake and Chat afternoon, please contact the surgery for further information and so we can add you to the list so we know who many to cater for.  General information can be found at http://www.carersweek.org/

Many Thanks

Clare Tuck

12.4.16

Last updated on 04 May 2016.

April News

You may have already noticed but Jen (Medical Secretary) and Lucy (Receptionist) are working alongside Kerry and Anne-Marie in the Dispensary whilst studying towards a Dispensary Assistant qualification.  This is to help with the day to day workload but to also allow Kerry and Anne-Marie to take their annual leave.  Even though they have a crossover of duties, when they are doing each of their roles, they need to concentrate on the job that they are doing at that time.  Please be mindful of this as there will be times when they are unable to help with admin queries whilst in the Dispensary and vice-versa.

This year, early May bank holiday is the 2nd May and spring bank holiday is the 30th May:  Please ensure you have enough repeat medication for the long weekends and also put in any medication requests bearing in mind these additional closures.    

In February we had 52 FRIENDS AND FAMILY TEST completed by our patients and all 52 patients said they were EXTREMELY LIKELY to recommend our surgery.

Many Thanks

Clare Tuck

15.3.16

Last updated on 02 April 2016.

GP Earnings 2014-15

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working at Corfe Castle Surgery in the last financial year (2014-15) was £73,377 before tax and National Insurance. This is for one full time GP and 1 Locum GP who worked in the practice for more than six months.

Last updated on 23 March 2016.

March News

Please see attached this months Corfe Valley News submission

Associated document

2016-03 Corfe Valley News.pdf (.pdf, 106.76 KB)

Last updated on 02 March 2016.

February News

We have reviewed our policy on how we communicate with patients via email. Due to increasing demand and the unsustainable workload that email queries create, we will not be directly replying to emails from or on behalf of patients except under extenuating circumstances i.e. hard of hearing patients.  If you email the surgery, this will be seen and processed by the relevant member of the team and will be added to your electronic patient record where appropriate.  If you need a response regarding your query, please contact the surgery directly to book an appointment or telephone appointment.  THIS DOES NOT APPLY TO THOSE EMAILING WITH THEIR STANDARD OR REPEAT MEDICATION REQUESTS. 

You may have seen the publication in the Advertiser and Gazette early in December or the information that is displayed in the waiting area of the Surgery regarding the new system enabling health professionals to share patient information through the Enhanced Data Sharing Model.  This model is now live across Purbeck NHS and we are already seeing benefits.  Further information is available above under the heading "Privacy Statement".

If you have any concerns regarding either of these matters, or any other matter, please contact the surgery and you will be directed to the appropriate member of staff who will be able to assist you further.    

In December we had 21 FRIENDS AND FAMILY TEST completed by our patients and all 21 patients said they were EXTREMELY LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Many Thanks

Clare Tuck

8.1.16

Last updated on 31 January 2016.

January News

HAPPY NEW YEAR.  We hope you all had a wonderful Christmas and didn’t over-indulge too much!

Our dearest Max (Receptionist) is retiring early in the New Year and Melissa started in December to learn her role before Max finishes.  Please join me in wishing Max a happy and healthy retirement and also best wishes to Melissa in her new role.

In November we had 22 FRIENDS AND FAMILY TEST completed and all 22 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Many Thanks

Clare Tuck

8.12.15

Last updated on 04 January 2016.

Named GP

Please note that from the 1st October, Dr Mark Lepper will automatically become all patient's named GP (no action is required from any patient).

Last updated on 02 January 2016.

December News

Holidays are coming, holidays are coming, holidays are coming…

With that in mind, I have had a plea from our Dispensers Kerry and Anne-Marie:  Please remember to allow extra time between ordering and collecting your medication during the busy weeks before Christmas and whilst we are closed for the bank holidays. 

The surgery will be closed for Christmas from

1.00pm on Thursday the 24th December

until 8am on Tuesday 29th

We will also be closed for New Year from

1.00pm on Thursday 31st December

until 8am on Monday 4th January

During these times (and whenever the surgery is closed), you can call 111 for any non-emergency requirements.  For any life-threatening emergency requirements, call 999 and ask for the ambulance service.

Seasons Greeting From All Your Surgery Team

In October we had 89 FRIENDS AND FAMILY TEST completed and all 89 patients said they were EXTREMELY LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Many Thanks

Clare Tuck

12.11.15

Last updated on 07 December 2015.

November News

It is nearly time for Anne to hang up her white coat as she is retiring on Friday 6th November.  Anne has done so much for patients (and staff) over the years, a huge thank you from all of us.  I’m sure you will join us in wishing her a very healthy and happy retirement.

Well done to those of you who took part in the Purbeck Pledge.  For more information on the success of the campaign and future plans, have a look at www.dorsetforyou.com/Purbeck-Pledge 

In September we had 19 FRIENDS AND FAMILY TEST completed and all 19 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask. 

Are you over 75?  Do you want a full healthcheck?  Speak with Lucy on Reception for more information.

Many Thanks

Clare Tuck

8.10.15

Last updated on 05 November 2015.

October News

FLU ANNOUNCEMENT

Can you believe it is nearly ‘flu immunisation time already?

We are holding a walk-in clinic on Saturday 10th October between 9am and 12pm; please come and see us in-between these times; there is no need to book an appointment.  We are also holding a booked ‘flu clinic on Thursday 22nd October between 2.30pm and 5.30pm for those of you wanting to book an appointment, please call or call in to Reception who can arrange this for you.  As there is a fast turnaround of patients at the ‘flu clinics, the car park can get very busy so please remember that the public car-park is 50p for 30 minutes – bring some change just in case.

Have you heard of the Purbeck Pledge?  All GP Surgeries in Purbeck are backing this pledge to support people to live healthier lives, starting with a challenge for October.  For more information, have a look at www.dorsetforyou.com/Purbeck-Pledge

For those of you who missed the previous announcement, Dr Horsnell stopped working at the end of September and has handed the practice on to Dr Lepper.  Dr Lepper is now each patient’s registered and named GP automatically and no action is needed by patients during the transition.

In August we had 16 FRIENDS AND FAMILY TEST completed and all 16 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Many Thanks

Clare Tuck

12.09.15

Last updated on 30 September 2015.

September News

FLU ANNOUNCEMENT

Can you believe it is nearly ‘flu immunisation time already?

We are holding a walk-in clinic on Saturday 10th October between 9am and 12pm; please come and see us in-between these times; there is no need to book an appointment.  We are also holding a booked ‘flu clinic on Thursday 22nd October between 2.30pm and 5.30pm for those of you wanting to book an appointment, please call or call in to Reception who can arrange this for you.  As there is a fast turnaround of patients at the ‘flu clinics, the car park can get very busy so please remember that the public car-park is 50p for 30 minutes – bring some change just in case.

Have you heard of the Purbeck Pledge?  All GP Surgeries in Purbeck are backing this pledge to support people to live healthier lives, starting with a challenge for October.  For more information, have a look at www.dorsetforyou.com/Purbeck-Pledge

For those of you who missed the previous announcement, Dr Horsnell plans to stop working at the end of this month and is handing the practice on to Dr Lepper.  Dr Lepper will becoming each patient’s registered and named GP automatically and no action will be needed by patients during the transition.

In July we had 29 FRIENDS AND FAMILY TEST completed and all 29 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Many Thanks

Clare Tuck

7.08.15

Last updated on 02 September 2015.

August News

For those of you who missed the previous announcement, Dr Horsnell plans to stop working at the end of September this year and is handing the practice on to Dr Lepper.  Dr Lepper will becoming each patient’s registered and named GP automatically and no action will be needed by patients during the transition.

The Friends of Corfe Castle Surgery would like to remind patients that their cars are, regrettably, not equipped to cater for wheelchairs and mobility scooters but other folding walking aids can be taken. 

In May and June we had 62 FRIENDS AND FAMILY TEST completed and all 62 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Monday 31st August is a bank holiday and the surgery will be closed; please ensure you have enough repeat medication for the long weekend and also put in any medication requests bearing in mind this additional closure.

Many Thanks

Clare Tuck

8.07.15

Last updated on 04 August 2015.

June News

For all carers, we are hosting our 2nd Carers Coffee and Cake Afternoon on 9th July.  Please call or call in at Reception to put your name down so we know how many to expect.  Traditionally this will be held during carers week but a lot of us are on leave that week this year so we have picked a week when most of the staff are available.

In April we had 43 FRIENDS AND FAMILY TEST completed and all 43 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

As the surgery gets busier, so does the car-park; please remember that the public car park is free before 10am and just 50p for half an hour after 10am.

Many Thanks

Clare Tuck

12.05.15

Last updated on 07 June 2015.

May News

It was with great sadness that the surgery and especially the ‘Portacabin Team’ learned of the death of Gladys Fouracres in March.    Gladys was receptionist Ruth’s Mum and in 1998 was one of the three founder members of the Friends of Corfe Castle Surgery.    She was ‘volunteered’ for the job of hub co-ordinator (by the other two) and for some 14 years organised transport and medication deliveries for our patients from her home in Church Knowle.    Known to us all as Gladycabs (a nickname coined by her 3 grandsons) she will be affectionately and gratefully remembered for all her support of the surgery.

Joan Ingarfield

Former Practice Manager

 

Tessa Conner, our newly recruited Dispenser has sadly decided that the role is not for her and we wish her all the best for her future endeavors.  As such, we have a vacancy for a Dispensary Technician.  We are also needing some more HCA/Phlebotomy hours to keep up with our rapidly-growing list size.  We ideally require 8-12 hours over two-three mornings but this is flexible for the right person, be it bank work or permanent.  If you know somebody that is interested in either of these roles, please ask them to contact me at the surgery on 01929 480441.  

 

In March we had 68 FRIENDS AND FAMILY TEST completed and all 68 patients said they were EXTREMELY LIKELY or LIKELY to recommend our surgery.

 

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

 

Early May Bank Holiday is Monday 4th May and Spring Bank Holiday is Monday 25th; please ensure you have enough repeat medication for the long weekend and also put in any medication requests bearing in mind these additional closures.

Many Thanks

Clare Tuck

13.04.15

 

Last updated on 03 May 2015.

March News

In January we had 31 FRIENDS AND FAMILY TEST completed and all 31 patients said they were EXTREMELY LIKELY to recommend our surgery.

Don’t forget we want your feedback continuously.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  This will help us recognise where we are doing things well and where we need to improve.  Your feedback gives a real-time picture of what you think.  You will have the opportunity to feedback every time you are in the practice, after an appointment or attending for administrative things such as repeat prescription or blood test results.

As a patient registered with this practice you can give feedback after each and every contact if you want to.  As a carer or relative you can also give feedback.  You can choose to comment every time, sometimes or not at all.

Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

Thanks for all the tight donations in aid of the Addis Ababa Fistula Hospital in Ethiopia; as always the response to these requests astounds me.  The collection will be left in the Surgery so do think of this cause if you have any more to donate or if you have a little ladder below the knee, don’t throw them, donate them!

Good Friday is the 3rd April and Easter Monday the 6th April this year; please ensure you have enough repeat medication for the long weekend and also put in any medication requests bearing in mind these additional closures.

Many Thanks

Clare Tuck

08.02.15

Last updated on 11 March 2015.

February News

We have a new starter to introduce to you.  Tessa will be working alongside Anne and Kerry in the Dispensary and we hope you join us in welcoming her to the Corfe Castle Surgery team. 

Don’t forget we want your feedback.  The FRIENDS AND FAMILY TEST is a way of gathering anonymous feedback from you about your recent experience of the practice.  This will help us recognise where we are doing things well and where we need to improve.  Your feedback gives a very real and recent picture of what you think.  You will have the opportunity to feedback every time you are in the practice, after an appointment or attending for administrative things such as repeat prescription or blood test results.

As a patient registered with this practice you can give feedback after each and every contact if you want to.  As a carer or relative you can also give feedback.  You can choose to comment every time, sometimes or not at all.

Forms are available at the surgery, via your Friends of Corfe Castle Surgery Driver, on our NHS Choices website or your answers can be entered online if you have online access (for those of you who don’t, please ask at Reception for a log in and password; you will also be able to book GP appointments and request repeat medication online).  If you need help completing this form, please just ask.

In December we had 5 FRIENDS AND FAMILY TEST completed and all 5 patients said they were EXTREMELY LIKELY to recommend our surgery

Thank you to those who have already donated old tights in aid of the Addis Ababa Fistula Hospital in Ethiopia.  You can still drop in tights at the surgery so it’s not too late to give your old tights a new lease of life - Any tights are fine, as long as they are clean and don’t have ladders towards the top of the leg, or around the waist. 

In Africa, most mothers give birth without any medical help, enduring days of painful, prolonged labour. Old tights are the perfect solution to holding dressings in place for women suffering from childbirth injuries, in particular from fistulas.  So before throwing a pair of tights away with a little ladder in, please think of these women and bring them to the surgery (once washed) so we can pass them on to this worthwhile cause.

Many Thanks

Clare Tuck

15.01.15

Last updated on 09 February 2015.

January News

HAPPY NEW YEAR.  We hope you all had a wonderful Christmas and didn’t over-indulge too much!

Early in the New Year we have a new Apprentice starting.  Her name is Lucy, she will be mainly on Reception and she will be working alongside the current team whilst studying towards an NVQ. 

Once the tree is down we will be putting up a collection again for tights in aid of the Addis Ababa Fistula Hospital in Ethiopia.  Give your old tights a new lease of life - Any tights are fine, as long as they are clean and don’t have ladders towards the top of the leg, or around the waist.  In Africa, most mothers give birth without any medical help, enduring days of painful, prolonged labour. Old tights are the perfect solution to holding dressings in place for women suffering from childbirth injuries, in particular from fistulas.  So before throwing a pair of tights away with a little ladder in, please think of these women and bring them to the surgery (once washed) so we can pass them on to this worthwhile cause.

Many Thanks

Clare Tuck

12.12.14

Last updated on 07 January 2015.

December News

Holidays are coming, holidays are coming, holidays are coming…

With that in mind, I have had a plea from our Dispensers Anne and Kerry:  Please remember to allow extra time between ordering and collecting your medication during the busy weeks before Christmas! 

The surgery will be closed for Christmas from

6.30pm on Wednesday the 24th December

until 8am on Monday  29th

We will also be closed for New Year from

6.30pm on Wednesday 31st December

until 8am on Friday 2nd January

During these times (and whenever the surgery is closed), you can call 111 for any non-emergency requirements.  For any life-threatening emergency requirements, call 999 and ask for the ambulance service.

Seasons Greeting From All Your Surgery Team

 

FRIENDS OF CORFE CASTLE SURGERY

We are looking for additional volunteers to drive patients to The Surgery and, in particular, to the Local Hospitals.

A mileage rate is reimbursed (suggested scale provided) and no obligation is implied – you just help out when available.

Please contact Kathy Morris on 481159 and she will be happy to include you on the team.

Our Service is to take patients to and from The Surgery and Hospitals at Swanage, Wareham, Poole, Dorchester and Bournemouth.   There is a suggested scale of donations and it is most helpful if patients requiring this Service, can give as much notice as possible.

Also, we need people who can pick up and deliver prescriptions, either by car or on foot.

Clare Tuck

12.11.14

Last updated on 07 January 2015.

November News

FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU Patients aged 65 and over, children aged 2, 3 and 4, pregnant ladies and other younger patients in a clinical risk group, please call in or call the surgery on 480441 to book an appointment for the flu clinics.

 

FRIENDS OF CORFE CASTLE SURGERY

We are looking for additional volunteers to drive patients to The Surgery and, in particular, to the Local Hospitals.

A mileage rate is paid and no obligation is implied – you just help out when available.

Please contact Kathy Morris on 481159 and she will be happy to include you on the team.

Our Service is to take patients to and from The Surgery and Hospitals at Swanage, Wareham, Poole, Dorchester and Bournemouth.   There is a suggested scale of donations and it is most helpful if patients requiring this Service, can give as much notice as possible.

Also, we need people who can pick up and deliver prescriptions, either by car or on foot.

 

Many Thanks

Clare Tuck

10.10.14

Last updated on 03 November 2014.

October News

Corfe Castle Surgery October 2014 We have recently started using Inter Care who provide Medical Aid for Africa. Inter Care have been sending surplus medicines to sub-Saharan Africa since 1974; you can help them to continue to do so by returning unwanted prescription medication to the Surgery.

EVEN IF YOU ARE NOT A REGISTERED PATIENT WITH US, YOU CAN STILL RETURN UNWANTED MEDICATION TO US AND WE WILL ENSURE IT IS PASSED ON TO THIS WORTHY CAUSE.

THEY ACCEPT

Complete strips of tablets within their original packaging Injections Inhalers (Unopened)

Creams (Unopened)

Eye drops and ointments (Unopened)

Dressings and bandages (Unopened)

ALL MEDICINES NEED AT LEAST 15 MONTHS SHELF LIFE AND TO COME WITH ORIGINAL INFORMATION LEAFLET

THEY DO NOT ACCEPT

Controlled drugs such as Morphine, Diazepam etc Liquids Glass bottles

Part blister packs

Items requiring refrigeration

Used needles or syringes

For items that INTER CARE do not accept, please still return to the surgery for appropriate disposal.

Dr Mark Lepper has agreed to do some regular locum sessions with us: He will be starting at the beginning of October when you can book an appointment with him if you wish. Dr Ellie Cooper will still be providing appointments for those of you specifically wishing to see a female GP and Dr Horsnell is (of course) still here for those of you who wish to see him and will remain everyone’s registered and named GP.

FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU FLU Patients aged 65 and over, children aged 2, 3 and 4, pregnant ladies and other younger patients in a clinical risk group, please call in or call the surgery on 480441 to book an appointment for the flu clinics on the afternoons of 22nd October, 5th November or 19th November.

Many Thanks

Clare Tuck

11.09.14

Last updated on 06 October 2014.

September News

Due to our ever increasing list size, Emma who has helped out over the last few months has agreed to come and work for us permanently as a Practice Nurse, to increase the number of nursing appointments available.  We will be assessing the system as things progress but please bear with us whilst we tweak and make changes as we go but also be aware that we plan on having blood test appointments available first thing each day but then from 9.10 onwards Tina1 and Emma will move on to non-blood test appointments eg ECG, BP, dressings, vaccinations, reviews etc.  Tina2 will be with us one morning a week and will be doing blood tests until 11.30 for those of you who want to have a bit of a lie in before attending the surgery.

Finally, flu season is very nearly upon us again.  We have our first flu immunisation appointments available for those aged 65 and over, children aged 2, 3 and 4, pregnant ladies and other younger patients in a clinical risk group.  Please call in or call the surgery on 480441 to book an appointment for the afternoon of Tuesday 7th October or Wednesday the 22nd October.  See you there!

Many Thanks

Clare Tuck

14.08.14

NHS Abdominal Aortic Aneurysm (AAA) Screening Programme

We would like to offer you a simple scan which can tell if you have an abdominal aortic aneurysm.  This is an enlargement of the main blood vessel in the abdomen and if left untreated it can be fatal.  Men aged over 65 are most at risk. If we can pick this up early enough it can be treated.

The screening programme is inviting men aged 65 years only.  However, men over 65 can self-refer directly to the programme.  The telephone number you need to call is 01722 336262 extension 2640 or 2539.  (Please do not contact the surgery directly; we cannot book these appointments for you.)  When you call, you may need to quote your NHS number; this should be on your repeat prescription or other correspondence from us but if you would like to know it, please call or call in.

We at Corfe Castle Surgery have negotiated with the programme for specific sessions to be held at the Surgery for these direct self-referrals to save our patients travelling to Salisbury. 

We urge you to take up this valuable free offer of screening.

Steve Horsnell

12.08.14

 

CALLING ALL PATIENTS BORN BETWEEN

02.09.1943 and 01.09.1944

or

02.09.1934 and 01.09.1936

 

It is recommended that everyone born within the above dates are vaccinated against Shingles.  This vaccination is now available and can be given at the same time as the flu vaccine, please call the surgery to book this appointment.

Last updated on 04 September 2014.

August News

More and more of you are using the on-line booking facility to request medication and book appointments with the doctor on-line.  Anne and Kerry have asked me to pass on that this is the preferred method for patients ordering medication with a lot of patients finding if very user-friendly.  To do this you will need a user name and password.  Please ask at Reception for further information and ensure you have proof of ID so we can get you going straight away.

Anne and Kerry have also asked me to pass on  a reminder that we need at least 2 working days from when you request your prescription to when you collect (excluding bank holidays and weekends).  We are getting more patients asking for medication today or tomorrow as “I have ran out.”  We need 2 working days for many reasons that I will not bore you with but mostly because not all items are kept in stock and they often need ordering in.  It is also to ensure we are maintaining a safe process protecting patients and staff.  Please request your medication with the above in mind and give us the required minimum notice.

Thank you to those of you who have completed a feedback form.  We have had 27 responses to date; 23 are EXTREMELY LIKELY to recommend us and 3 LIKELY.  Many commented about the helpfulness of all the team and we’d all like to say THANK YOU for your kind comments.  It is nice to know we are appreciated.  That being said, only 96% was positive and I’d like to reiterate that feedback is welcomed at any time, good or bad, and I hope if you do have a problem you will let us know. 

Many Thanks

Clare Tuck

14.07.14

Last updated on 04 August 2014.

July News

Thank you to those of you who have completed a feedback form.  When more results are in, we will accumulate and publish the findings.  This isn’t just a temporary thing though; feedback forms are available in the Waiting Room at all times.

On a daily basis the NHS features on the news and in the papers and many are saying GPs are in crisis.  For those of you with internet access, please have a look at the video on www.bma.org.uk/YourGPcares and sign the available petition if you agree that something needs to be done.  We are fortunate to have a new surgery and you can always see a GP on the same day due to our daily walk-in surgery. 

Tina has asked me to mention that we know it has been hard to get a nurse appointment recently; we are trialling different things to make these more available.  Unfortunately we have had more missed appointments and last minute cancellations that usual so if you can’t attend your appointment, if you could let us know as soon as you know, this would really help with the availability.

Your medical records are confidential and no information can be given to anyone else without your permission.  If you would like somebody else to talk to the surgery on your behalf or have access to your medical records you can give permission; consent forms and an information leaflet are available at Reception.

 

Many Thanks

Clare Tuck

16.06.14

Last updated on 03 July 2014.

May News

We welcome your comments, both positive and negative, as they let us know when we are doing well and where there is room for improvement.  The NHS Friends and Family Test is an important opportunity for you to provide feedback on the care and treatment you receive and to improve services.  Please answer the below question and hand in at the surgery to assist us in obtaining some much valued feedback.

How likely are you to recommend our Surgery to friends and family if they needed similar care or treatment?

Please select ONE option below

  • Extremely likely
  • Likely
  • Neither likely nor unlikely  
  • Unlikely
  • Extremely unlikely
  • Don’t know

If you wish, please use the space below to expand on your answer

………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………

NAME:                   ……………………………

DoB:                      ……………………………

Contact Number:   ……………………………

 

It is absolutely fine if you wish to remain anonymous, please tick here ANONYMOUS FEEDBACK o

and just let us know your Sex Male/Female & Age ……..

If you wish for someone to contact you regarding your answer, please tick here PLEASE CONTACT ME o

If you are unhappy with any aspect of your care or service, please let us know as soon as possible.  We operate an In-House Practice Complaints Procedure and the leaflet on this can be collected from the waiting room, or alternatively, please come in and speak with me.

Many Thanks

Clare Tuck

Last updated on 01 May 2014.

March News

For the attention of all patients over 60 years of age:

The number of people living with dementia is increasing because people are living longer.  According to the Alzheimer’s Society, there are around 800,000 people in the UK with dementia.  One in three people over 65 will develop dementia, and two-thirds of people with dementia are women.  It is estimated that by 2021, the number of people with dementia in the UK will have increased to around 1 million.

As such, a national screening programme for dementia is currently underway.  In order for us to assess the scale of the problem locally and to provide an appropriate level of care and support for patients it would be most helpful if you could answer the three questions below even if your answers are negative.  Your answers can be handed in at Reception or by email to corfecastle.surgery@dorset.nhs.uk

If you would like to know more about dementia, please visit http://www.nhs.uk/Conditions/dementia-guide/Pages/about-dementia.aspx  If you have concerns for yourself or someone else about this or any other health issue, please speak to someone at the surgery.  All matters will be treated with the strictest of confidence.

Many Thanks

Dr Steve Horsnel

 

Do you have any memory concerns?          Yes / No

Does your family have any worries?          Yes / No

Do you think you are getting Dementia?   Yes / No

 

NAME:                  ……………………………

 

DoB:                      ……………………………

 

Contact Number:   ……………………………

Last updated on 03 March 2014.

February News

We don’t really have any new news this month so I thought I would repeat some of the info provided last month as some of you may have missed it as the festive period can be so busy.

Thank you to everyone for their patience during the implementation of our new computer system.  As promised, now we are settled, I am pleased to announce that you will be able to request medication and book appointments with the doctor on-line.  To do this you will need a user name and password.  Please ask at Reception for further information.

We have also turned on the SMS facility which allows us to text you to confirm you appointment and to remind you of your appointment.  Please make sure we have your up to date contact details to allow for this.  If you prefer to not receive notifications by text, please let us know.

As with all benefits, there have been set backs.  For those of you who are on repeat medication, you may have noticed that your “next issue due” date is many months in the future.  This is a glitch that the new system has brought with it so please rest assured you will not be asked to wait for your medication.  We are working on this problem but it may take a while to rectify.  Sorry for any inconvenience or unnecessary worry this has caused.

Kind Regards

Clare

Last updated on 03 February 2014.

December News

HAPPY NEW YEAR.  We hope you all had a wonderful Christmas and didn’t over-indulge too much!

 

Thank you to everyone for their patience during the implementation of our new computer system.  As promised, now we are settled, I am pleased to announce that you will be able to request medication and book appointments with the doctor on-line.  To do this you will need a user name and password.  Please ask at Reception for further information.

 

We have also turned on the SMS facility which allows us to text you to confirm you appointment and to remind you of your appointment.  Please make sure we have your up to date contact details to allow for this.  If you prefer to not receive notifications by text, please let us know.

 

As with all benefits, there have been set backs.  For those of you who are on repeat medication, you may have noticed that your “next issue due” date is many months in the future.  This is a glitch that the new system has brought with it so please rest assured you will not be asked to wait for your medication.  We are working on this problem but it may take a while to rectify.  Sorry for any inconvenience or unnecessary worry this has caused.

 

Dr Claire Carson has accepted a position at a Doctors surgery closer to her home.  We wish her all the very best in her new role and look forward to seeing her in the future as she has kindly offered to return to cover leave when she can.  We are fortunate to have a very able replacement in Dr Sahel Hooshiar who has covered for us during the past year.  She has regular appointments in the diary which you can book up until the end of March 2014.  As the demand for appointments is on the increase, she will be seeing patient at the surgery two days a week.

 

Kind Regards

Clare

Last updated on 31 December 2013.

November News

Can you believe the Surgery is celebrating its SECOND BIRTHDAY this month?  How time flies for everyone when you’re having fun!  We all hope that the new build and the services provided within live up to the expectations of those who worked tirelessly to get it in situ and those that use it. 

 

The surgery is closed for the festive period on the usual Bank Holidays of Wednesday 25th and Thursday 26th December and Wednesday 1st January.  If you need a GP whilst we are closed, please contact the Urgent Care Service on 111.

 

Please make sure you have enough medication to get you through until the new-year and please put your requests in with plenty of time to spare.  You can call Anne and Kerry directly on 480697 or email your requests to corfecastle.surgery@dorset.nhs.uk please make sure you put your name AND date of birth or address.  The Dispensary is open Monday to Friday 8.30-12.30.

 

From everyone at the surgery, we hope you have a wonderful Christmas…

 

See you in 2014!

Kind Regards

Clare

Last updated on 26 November 2013.

October News

Dear all

 

I’m using this month’s edition to publicise information from the government which everybody needs to be aware of as it affects us all.  Below is a leaflet provided by NHS England.  More information is available at www.nhs.uk and www.hscic.gov.uk please search for the term care.data.  These leaflets are also available at the surgery.  I’m sorry if this is a lot to digest; please be assured that everyone at the surgery will continue to protect your data and information and that confidentiality is of the highest priority for us. 

 

If you have any questions, please email them over to corfecastle.surgery@dorset.nhs.uk and we will respond as soon as possible.  If you wish to opt out, please email us with the subject RESEARCH OPT OUT and include your name and date of birth in the email.

 

Kind Regards

Clare

Associated document

care.data Patient Leaflet (.pdf, 336.16 KB)

Last updated on 09 October 2013.

September News

Corfe Castle Surgery News

Hello All

RETRACTION!
I am sorry to say that last month I advised that if you emailed us you would ALWAYS receive an automatic response to say we have received your email.  THIS IS NOT THE CASE.  I’m sorry to say that we have had calls from patients worried that their email had not been received as they had not had the promised “auto-response” but the email had been received and technology had failed us!  I have looked into this with the assistance of some very helpful patients and found out that emails from Gmail, Yahoo, Hotmail and BT Internet addresses do not receive this response.  This list is growing daily so there is likely to be more!  Again, please accept my apology for this misinformation and unnecessary worry, I have asked out IT support desk to look into this further.

On the 3rd October everyone at the Practice will be using a new computer system called SystmOne.  This will involve all staff adjusting to the system and may incur slight delays.  Please be patient with everyone and specifically if you could allow four working days between ordering and collecting your medication, we would greatly appreciate it.  Due to this change, it saddens me to have to tell you that the Patient ID number will no longer be used.  When emailing requests through, please always try to include your name and DoB or name and address. 

One of the advantages of SystmOne is the ability for us to text and email you, with appointment reminders (as an example).  Please make sure that we have up to date contact details to allow for this.  Please note, by providing these details you are agreeing for the surgery to contact you by these means.  Equally, if you do not wish for us to contact you by text or email, please let us know in writing (by email preferably).  Watch this space for further new and exciting developments which SystmOne will allow.

We now have a bike rack to the left of the front door.  Please feel free to park you bike there when visiting the surgery.

Finally, don’t forget to contact the surgery to book your flu jab appointment (for those aged 65 and over, children aged 2 and 3, pregnant ladies and other younger patients in a clinical risk group.)
  
Kind Regards
Clare

Last updated on 12 September 2013.

August News

Corfe Castle Surgery News

 

Hello All

 

This last year has flown by so quickly it is hard to believe it has been

12-months since I sat at my new desk trying to think of things to write in my first submission for the local news.  There have been a lot of changes to the surgery in the last year and we have all found it hard saying goodbye to some dear and long-standing colleagues and friends.  I truly hope that the new team will be as welcoming and helpful as the (dare I say) older team.

 

There have been a couple of emails that have not reached us recently; if you do send an email to corfecastle.surgery@dorset.nhs.uk there will ALWAYS be an automatic response to say we have received your email.  If you do not receive this, please call and let us know as it means we have not had your email.

 

We try to keep our NHS Choices page up to date (see http://www.nhs.uk then search by postcode or town to find us) but we are wondering if anybody has the knowledge and skills required and time available to set up a website on behalf of the surgery?  If so, please let me know.

 

Dr Claire Carson has done many sessions with us now and hopes to do many more.  If you prefer to see a lady doctor, then she is available most Mondays.  She can also provide long term contraception such as coils and implants so please book an appointment to see her if you wish to explore this option further.

 

Finally, flu season is very nearly upon us again.  We have our first flu immunisation appointments available for those aged 65 and over, children aged 2 and 3, pregnant ladies and other younger patients in a clinical risk group.  Please call the surgery on 480441 to book an appointment for the afternoon of Monday 14th October.  See you there!

   

Kind Regards

Clare

 

NEW SERVICE REMINDER

 

Are you or anyone in your family having difficulty managing with care needs at home?  Are you a carer needing advice?  Sandra Gent, a Social Worker within Purbeck is available at the Surgery to discuss any problems. There is no need to book an appointment, just call in and visit between 11am and 1pm on the last Tuesday in each month.  Home visits are also available, to request this or for further information, please call the local Social Care Office on 01929 553456.

Last updated on 19 August 2013.

Research

Corfe Castle Surgery, along with all other Purbeck Surgeries, is a RCGP Research Ready practice and is part of the Primary Care Research Network, which is one of the organisations that the NHS uses to conduct research.

We take part in high quality medical research which helps improve the health and wellbeing of the nation.  Please note that taking part in any study is entirely voluntary and if you decline to take part it will not affect your current or future treatment in any way.

We also have a lawful obligation to provide the Health and Social Care Information Centre with information where national research is being undertaken.

We have recently chosen two studies to be part of; DARE and Internet Doctor.

DARE is a study for diabetic patients exploring the inherited and environmental causes of diabetes.  This is supported and administered by Dorset HealthCare University Foundation Trust, Juniper Lodge, Community Office, Poundbury West Industrial Estate, Dorchester, Dorset, DT1 9PG.  You can telephone them on 01305 367 055 if you have any queries.

Internet Dr is open to all patients over 18 giving access to a tailored interactive website.  Internet Dr is supported and administered by Southampton University, Faculty of Medicine, Aldermoor Health Centre, Aldermoor Close, Southampton, SO16 5ST.  You can telephone them on 023 8024 1057 if you have any queries.

We believe that as well as “giving back,” both of these studies would benefit any patient who chooses to participate.

 

DOCMAIL 

We use Docmail, a secure mailing service, for sending out some information letters when we need to contact large numbers of patients:  This can be very time consuming for us and by using Docmail we are able to focus more time on patients.  This is permissible under guidance from the Information Commissioner’s Office (ICO) and the company is fully compliant with Data Protection laws and meets the rigorous requirements laid down by the Department of Health.  You can be assured that the only personal information passed on will be your name and address.  The information will be stored for 28 days and then destroyed.  It will not be passed on to any third parties.

The company details are:-

CFH Docmail
CFH Total Document Management
St Peters Park
Wells Road
Radstock
BA3 3UP

Tel: (01761) 409701

Web: www.cfhdocmail.com

 

 

If you would like any more information on our Confidentiality, Research or any other policy, or if you would like to “opt out” of the research we perform, please speak with Clare Tuck directly or email corfecastle.surgery@dorset.nhs.uk

Last updated on 13 August 2013.

Practice Leaflet

After advertising last year we have had some amazing drawings from the children of Corfe Castle CE VC Primary School and as such, we have a new practice logo.  The drawing by Oscar Meaker was the overall favourite and our commissioned artist Tina Hiles used this as inspiration.

We’d like to take this opportunity to thank Oscar and all the children who submitted an entry and we hope they enjoy drinking some lovely hot chocolate out of their personalised mugs!

Last updated on 18 March 2013.

Newies

Maxine and Teri have recently started at the surgery; please bear with us whilst they train up and learn the systems and all your faces.

Last updated on 12 December 2012.

Key facts

Registered patients

2794patients

Weekday evening and weekend appointments offered here or nearby

YESContact practice for appointment availability

Friends and Family Test score: General Practice

97%Patients recommend this practice. 156 responses.

More on how we perform

We are currently accepting new patients

Please register during reception hours

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Patient Participation Group

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Last updated on 20 July 2020.

Information supplied by NHS Dorset CCG