The Barkantine Practice
Barkantine Centre, 121 Westferry Road, London, Greater London, E14 8JHContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about The Barkantine Practice.
Reviews
-
Review titled Not allowed medication any more
Rated 2 stars out of 5
by Anonymous - Posted on 29 June 2022
Tried to see a doctor for 3 months but always unavailable. Condition deteriorated, sought care elsewhere and now in need of major treatment. Complained. As soon as complaint made my lifelong medication was cancelled leaving me without medication in a few days time. I was not shown basic, common decency by informing me of this seemingly negligent treatment - NO explanation, no attempt to contact - no phone call, message, email not even a letter. Complained - sent email demanding I attend for blood test. I know what blood tests may be required - but only one requested. Asked to see a doctor for explanation and was refused. Told the health care assistant (HCA)(someone with NO clinical training) would decide. I told the HCA what test should be taken. So, my medical care appears to be up to me and the HCA.
Visited June 2022
Review titled The Barkantine Practice
Replied on 29 June 2022
I am very very sorry to hear about your disappointment with us and I would like to assist you with making things right. As you have commented anonymously here, can I please request you send me an email at nelondon.barkantine@nhs.net so I can resolve this issue. Best wishes Complaint's Manager Anne Namgbeh