Schopwick Surgery
Everett Court, Romeland, Elstree, Borehamwood, Hertfordshire, WD6 3BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always helpful and caring
Rated 5 stars out of 5
by Will Kintish - Posted on 21 February 2023
Unfortunately I have used the surgery a lot over the last few months. But everyone I have dealt with has been very caring and given clear help and advice. The reception staff often maligned are some of the best!
Visited February 2023
Review titled Schopwick Surgery
Replied on 22 February 2023
Thank you very much for your positive feedback and sharing the experience you have had with our reception team. We will share the feedback with the team. Regards, Sheetal Shah, Practice Manager
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Review titled Fantastic Surgery
Rated 5 stars out of 5
by Rachel Joseph - Posted on 23 February 2023
I have been a patient of the practice for 18 years and it is truly wonderful example of a compassionate, proactive and organised surgery. All the staff are incredibly professional and caring - a big thank you from my family for all that you do.
Visited February 2023
Review titled Schopwick Surgery
Replied on 23 February 2023
Dear Rachel Thank you very much for feeding back on care you and your family have received from us and taking time to give us feedback. We will share it with our team. We aim to continue to try our best in offering good quality clinical care to patients. Regards Sheetal Shah, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Ant Gee - Posted on 01 February 2023
I contacted Schopwick after having had some high blood pressure readings. I called to arrange an appointment with the doctor and was seen the next day. He arranged for an ECG to be done and also took my blood pressure readings and asked me to take them regularly over the next 2 weeks. I then had a phone consultation with him and he prescribed a medication. A month later, and another phone consultation done, he has renewed my prescription and is very pleased with the results. His care and dietary advice in this case was exactly what I needed and I feel so much better knowing the attention I have received. Over the 20 years or so my family has been with the practice we have always appreciated the friendly receptionists making appointments (which were never more than a few days later) and have always been extremely happy with our treatment. We know we are lucky to have Schopwick
Visited January 2023
Review titled Schopwick Surgery
Replied on 07 February 2023
Thank you very much for your comments and feedback on the service you have received from us We aim to continue to offer a quality care to all our patients
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Review titled Joined Up Medicin
Rated 5 stars out of 5
by Howard Guard - Posted on 06 March 2023
Following a proceedure I suspected I had a UTI and contacted Schopwick on a same day call. The Doctor insisted I visit and he saw me at the end of his surgery, confirmed the infection and concerned it might rise into my abdomen referred me to the senior partner who immediately prescribed antibiotics. He also arranged to me to visit the next day with a urine sample and a face to face with another doctor. The next day a third doctor checked the result - all three consultations were face to face. At the end I returned to the first doctor for an overview. Throughouut I felt very well cared for and likened it to Joinded Up Medicin at it's best. Many thanks to the four practishioners involved.
Visited January 2023
Review titled Schopwick Surgery
Replied on 06 March 2023
Dear Mr Guard Thank you very much for your positive feedback. We are pleased to hear you have received good clinical care from our team. We will share your feedback with our team. Kind Regards Sheetal Shah, Practice Manager
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Review titled Professional. Friendly, caring
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2023
I moved to this practice from another recently and I am extremely happy I did. Their service has been excellent, prompt and efficient. I really can’t find fault.
Visited January 2023
Review titled Schopwick Surgery
Replied on 07 February 2023
Thank you for the positive feedback. We will share this feedback with our team. Kind Regards Sheetal Shah, Practice Manager
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Review titled basically refused me treatment.
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2023
asked to see a GP and was told "We don't have any" I am having pelvic pain when I walk, receptionist gave a an appointment for a physio which I have seen in the past and told me " I do not treat or touch people" told me to go home and it will go away on it's own. asked to see a GP or an orthopaedic specialist and was told they do not have GP that can see me. Receptionist raised her voice on me which I do not appreciate at all, when a person s in pain he needs to be listened to and treated, sub stabdard service.
Visited January 2023
Review titled Schopwick Surgery
Replied on 18 January 2023
We are very sorry to hear you had a bad experience. Can you please contact me at the Practice so we can investigate the concerns and address any problems/issues identified
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Review titled The practice is 5 star in my books
Rated 5 stars out of 5
by Steven Davies - Posted on 20 October 2022
I cannot thank the practice and especially our usual gp yesterday Thursday, November for the fantastic treatment and advice given when diagnosed with covid and being immunosuppressed. After a lengthy talk with my gp she said t’s probably nothing serious but her concerns were that my airways were constricting and if it hadn’t got better in about an hour then to call 999. We left it a couple of hours and decided to call 999 where the call Center stayed on line till the rapid response vehicle arrived about 6 minutes after making the call. Initially the gp had referred me on Sunday for antiviral treatment as I’m immunosuppressed and was entitled to have the antivirals for covid. The practice is renowed throughout the area as being one of the best. All the staff from reception to doctors to ancillary services and are great and always with a welcoming smile. Sure they have been inundated during the pandemic but now have an even larger team of doctors in place and is also a renowned teaching practice. In fact 18 years ago the gp at the time got things moving for tests and I was diagnosed with leukaemia with in 2 days. Thank you Schopwick
Visited October 2022
Review titled Schopwick Surgery
Replied on 20 October 2022
Thank you so much for lovely feedback on care and service you have received from our Practice. We aim to continue to offer good quality care to all our patients.
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Review titled Fabulous practice, staff very helpful
Rated 5 stars out of 5
by Lorna Broman - Posted on 07 October 2022
Excellent service, having moved from Cheshire, I am so happy I joined this wonderful practice, thank you
Visited October 2022
Review titled Schopwick Surgery
Replied on 10 October 2022
Thank you so much for your lovely comments. We are pleased you have received good service from our Practice. We will continue to work towards offering a good quality service to all patients.
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Review titled Kind and caring
Rated 5 stars out of 5
by Sheila Hershkorn - Posted on 26 October 2022
My mother in law has been a patient at this practice since the 1980s. She is now moving area and therefore is leaving the practice. I should like to say that the GPS who have cared for her and my late father in law have been kind, considerate and always given them time and made them feel that time is not an issue. The gp who has looked after her has called me to check in to check she is ok. They have considered her and the family together with her medical needs. Thank you. We shall miss you.
Visited October 2022
Review titled Schopwick Surgery
Replied on 31 October 2022
We are very pleased to know your family has received good care for us. Thank you so much for taking the time to feedback on the care she has received from the Practice. We will share it with everyone in our team. We wish you and your family all the best.
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Review titled Good doctor, average practice
Rated 4 stars out of 5
by Anonymous - Posted on 02 September 2022
I saw one of the doctors with my son and daughter and he was absolutely phenomenal! Extremely patient, thorough and efficient. He made them feel listened to and did the referral we needed immediately! He was a breath of fresh air as so many doctors nowadays do not have the time to be so meticulous. However, the receptionists there were not so helpful and were actually rather rude when arranging appointments etc. It is a shame because it does put you off and if not for that doctor, it would have been a totally less than average experience.
Visited August 2022
Review titled Schopwick Surgery
Replied on 05 September 2022
We are pleased to hear you had a good experience seeing a GP at our practice and very sorry to hear you had a bad experience with our reception team. Can you please contact me at the Practice so I can look into the details and address concerns you have raised and look at ways on improving our service for you and all other patients.