SANDRINGHAM MEDICAL CENTRE
1A Aigburth Road, Aigburth, Liverpool, Merseyside, L17 4JPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about SANDRINGHAM MEDICAL CENTRE.
Reviews
-
Review titled Very happy with appointment
Rated 4 stars out of 5
by Anonymous - Posted on 28 May 2024
My appointment yesterday felt like such a relief. The doctor was patient and respectful. Lovely, approachable, friendly reception staff. Very nice atmosphere.
Visited May 2024
SANDRINGHAM MEDICAL CENTRE has not yet replied.
-
Review titled Very happy with recent appointment
Rated 4 stars out of 5
by Sue - Posted on 28 May 2024
Reception staff are friendly and approachable now. The doctor I saw was very patient and empathetic.
Visited May 2024
SANDRINGHAM MEDICAL CENTRE has not yet replied.
-
Review titled Very attentive
Rated 4 stars out of 5
by Diane Atkinson - Posted on 23 May 2024
I visited today and I was very happy with how attentive the female G.P. was. I felt like I was listened to and she was very empathic. I feel confident that my health issues are being dealt with sufficiency. Thank you.
Visited May 2024
SANDRINGHAM MEDICAL CENTRE has not yet replied.
-
Review titled Excellent Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 31 May 2024
Really pleased with my appointment. The doctor put my mind at ease. I was quite distressed and she was very kind and patient. The reception staff are really friendly too.
Visited May 2024
SANDRINGHAM MEDICAL CENTRE has not yet replied.
-
Review titled Reception and Dr L, 5 stars
Rated 5 stars out of 5
by Louise Gordon - Posted on 31 May 2024
Reception staff were friendly and efficient. Dr L really listened and found a solution to my issue outside of the scope any other doctor has over the years.
Visited May 2024
SANDRINGHAM MEDICAL CENTRE has not yet replied.
-
Review titled Saturday morning clinic
Rated 4 stars out of 5
by Anonymous - Posted on 14 April 2024
Saturday morning smear clinic with practise nurse. Reception staff friendly snd helpful. Nurse sensitive, helpful, kind and informative. Thank you.
Visited April 2024
Review titled SANDRINGHAM MEDICAL CENTRE
Replied on 15 April 2024
Hi Thank you so much for taking the time to leave us feedback. I will pass this on to the team in our next team meeting. Thanks Caroline - Practice Manager
-
Review titled The gift that keeps on giving
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2024
Today I started ringing the surgery at 7.55 am. I was cut off not once but 25 times. I used both my landline and mobile phones. When I rang later in the day to tell them there was a fault I was informed “ Well it was ringing on our side” I ended up spending £20 in taxi fares as I use a wheelchair and going to the Walk in. If this wasn’t geographically the easiest surgery to get to I would find myself another GP. It’s such a shame because some of the individual staff are lovely but the practice has really changed for the worst since being taken over by the unmentionable Dr.
Visited April 2024
Review titled SANDRINGHAM MEDICAL CENTRE
Replied on 22 April 2024
Dear patient Thank you for taking the time to leave us some feedback. Feedback, whether positive or negative, is always good as it enables us to reflect and consider any changes we need to make to our service. The phone lines don't begin ringing here until 8am and so you would not be able to get through before that time. I'm aware that there have been issues with the phone lines and we've just signed a contract with a new provider. The phone change should be taking place within the next couple of weeks and so this should rectify any issues. Apologies for any inconvenience that has been caused. Thanks Caroline - Practice Manager
-
Review titled Improved practice
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
I attended the doctors today after calling this morning and getting an appointment this afternoon. Doctor was attentive listening to my concerns and helpful in my referral. Things seemed to have improved in this practice!
Visited April 2024
Review titled SANDRINGHAM MEDICAL CENTRE
Replied on 08 April 2024
Thank you for leaving us feedback - I am glad to hear that your trip to the practice was very positive. I will ensure that I pass your feedback to the team as they are always grateful to hear it. Kind regards Caroline - Practice Manager
-
Review titled Great doctor and medical staff
Rated 4 stars out of 5
by Alena Kudera - Posted on 16 April 2024
The doctor I have seen the last two times is simply wonderful. Medical practitioner who did a smear test for me was incredibly professional and kind. This was the first time I felt comfortable with no pain afterwards. I've been very satisfied with the practice lately.
Visited April 2024
Review titled SANDRINGHAM MEDICAL CENTRE
Replied on 16 April 2024
Hi Alena Thank you so much for taking the time to leave your feedback - we really appreciate it and I'll pass it on to the full team in our next practice meeting. I am glad that your smear test went smoothly and the GP you have seen has been wonderful. We have a great new team here at Sandringham and I'm glad patients are seeing this. Thanks Caroline - Practice Manager
-
Review titled Well-run practice
Rated 5 stars out of 5
by David Peel - Posted on 04 April 2024
Post-Covid, it is refreshing to be able to call the surgery in the morning and see a doctor that same day. This was my experience today. Well done.
Visited April 2024
Review titled SANDRINGHAM MEDICAL CENTRE
Replied on 04 April 2024
Hi David Many thanks for taking the time to leave us feedback - it is greatly appreciated. I am glad that you found your experience at the practice efficient. I will pass this on to the team in our next practice meeting as they're always pleased to hear about our patients leaving us good reviews and that the hard work they are putting in to make the patient experience better, is working. Thanks Caroline - Practice Manager