Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Kenyon Medical Centres.
Reviews
-
Review titled Very good practice
Rated 5 stars out of 5
by Paul Cairns - Posted on 09 May 2024
Easy to make an appointment and the Doctor saw me on time. All my questions and queries were answered fully.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 09 May 2024
Dear Mr Cairns, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Your comments will passed to consulting clinician. Kind regards Kenyon Medical Centres
-
Review titled Good experience
Rated 4 stars out of 5
by Val Hawkes - Posted on 18 May 2024
Arrived early and was seen almost immediately. The nurse was very reassuring. Talked about pre diabetes and how to manage it
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 20 May 2024
Dear Mrs Hawkes, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience has been positive. Kind regards Kenyon Medical Centres
-
Review titled Appointments with Nurse
Rated 4 stars out of 5
by Sheralyn - Posted on 16 May 2024
Had an appointment with the nurse and she was wonderful. The trainee nurse was also very pleasant and helpful. I did arrive a bit earlier for the appointment and she saw me earlier than the time of my appointment. Which is not the case with GPs, even when they have no patients, they will still not see you before appointment time. Absolutely loved her for that professional approach to work, not to keep anyone waiting without a reason.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 20 May 2024
Dear Mrs Mulgund, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Your comments will be passed onto the consulting Nurse. Kind regards Kenyon Medical Centres
-
Review titled Don’t feel listened to
by Anonymous - Posted on 15 May 2024
I visited for a review following medication change , not sure I was listened or he took my whole health into consideration, felt like I was begging…. To be heard. On checking the consultation I was definitely pre judged because I looked ok and talked ok( it took all my energy to focus and attend ( problem is I can mask with the best, done it for years, you know what is expected… they don’t want to see the you with casual clothes on, hair not brushed, cor even not showered , who has isolated themselves because they are fed up of themselves . I’m not a shirker, this is the worst time of health in my life, I just want to feel normal again not looked at as overweight, lazy. No one needs to be told just try and do something, look to being back at work it’s the best thing for you, But when you are in the space in your head you’ve already tried most things and it’s your last resort to go to the GP. You have burnt out from trying and failing due to symptoms making you miss work, If I didn’t have all the symptoms I would be at work, I would be socialising, able to do the smallest task like wash my hair without feeling like I have run a marathon and my HR OVER 130, it’s no life, feeling so pathetic but to come away from an appointment feeling worse and unheard , I’m sad to have to write this. But hopefully it makes a difference for just one person
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 16 May 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are sorry to hear that you did not feel heard. If you would like to put your concerns in writing to the Practice Manager we will look into this matter further. Kind regards Kenyon Medical Centres
-
Review titled Great practice
Rated 4 stars out of 5
by Theresa Reed - Posted on 16 May 2024
Had a Doctors Appointment,which was made the week before ,I arrived just before my time but the Doctor was running 12 mins late on my arrival so I waited my turn which wasn’t a problem for me as I did not need to be anywhere else . I hadn’t seen this Doctor before but she made me feel comfortable enough to talk to and explain my problem. After explaining to me that there is an order in which they have to go through medication was prescribed,and a stool and blood test was requested. This Doctor gave me her time and I didn’t feel rushed .Very nice lady .
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 16 May 2024
Dear Mrs Reed, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience has been positive. Your comments have been passed on to the consulting clinician. Kind regards Kenyon Medical Centres
-
Review titled Helpful appointment
Rated 4 stars out of 5
by Linda lord - Posted on 18 May 2024
Doctor was very, thoughtful and considerate, i took up alot of time and was not nor did i feel rushed
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 20 May 2024
Dear Mrs Lord, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience at the surgery has been positive. Kind regards Kenyon Medical Centres
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
As I was seen before my time and the nurse I saw was very friendly and very encouraging with my weight loss.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 13 May 2024
Dear Patient, Thank you for your review. We are happy to hear your experience has been positive. Kind regards Kenyon Medical Centres
-
Review titled Outstanding assistance
Rated 5 stars out of 5
by Rudo - Posted on 09 May 2024
I would like to express my sincere gratitude to Michelle the assistance at chace avenue. I was very sick experiencing piercings pains from my spin to my chest. Michelle told me that the surgery was fully booked but with my explanation I should go to the walk in centre or the a&e. After some 10 mins she called that she had ground out of hour cancellation. I met an amazing doctor requested for an ecg and blood pressure monitor as my blood pressure was 160/110. In the morning I called spoke to a lady who said we are fully booked. I asked to speak to Michelle who knew my situation from the day before. She found space for me to see the nurse. Michelle took her self into my situation she served my life . Just going above and beyond with her care am at home and feeling better. From her greeting to the end end of my conversation I felt being cared for. Thanks Michelle you bring the best at Kenyon medical center. We need more like Michelle. Not we are fully booked and put the phone down do more like Michelle.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 13 May 2024
Dear Mrs Nyabvure, Thank you for your review. Patient feedback is important to us and we are happy to hear your experience was positive. I will ensure your comments are passed onto Michelle. Kind regards Kenyon Medical Centres
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 22 May 2024
Checked in fine, upstairs again (arthritis and heart failure), but I was seen within a few days so I guess that’s the price to pay. Nice Doctor who listened. Maybe not a solution, but taking steps in the hope of finding an answer. That’s good.
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 22 May 2024
Dear Patient, Thank you for your review. Patient feedback is important to us and we are happy your experience was positive. Please make the reception staff aware when booking your appointment so we can accommodate you in a downstairs clinic room. Kind regards Kenyon Medical Centres
-
Review titled Good practice
Rated 5 stars out of 5
by Paul Faulkner - Posted on 15 May 2024
I think this surgery is good in the fact that the receptionists are very polite and helpful and friendly and do everything they can to get you to see someone who can help you, I managed to get an appointment with the physio the following day who was brilliant, helpful and very knowledgeable about his job I would highly recommend this surgery to anyone
Visited May 2024
Review titled Kenyon Medical Centres
Replied on 15 May 2024
Dear Mr Faulkner, Thank you for your review. Patient feedback is important to us and we are happy to hear our additional resources has been beneficial to you. Your comments will be passed on the Physio. Kind regards Kenyon Medical Centres