Harden Blakenall - Ratings and reviews
Reviews
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Review titled Amazing HCA support
Rated 5 stars out of 5
by David C - Posted on 17 October 2022
Had treatment for my leg scars following cellulitis. The HCA gave great advice and support and made me feel confident in managing my condition. Despite being seen by 4 doctors and 5 nurses at various times during suffering with cellulitis, the HCA made me feel I was being listened to better, getting better clinical support and could trust in her obvious competence.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear David Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Excellent care
Rated 5 stars out of 5
by Satisfied. - Posted on 13 October 2022
I have had several dealings with the surgery over the previous 2 week, each time I have been treated with respect, dignity and have been fully cared for. A telephone consultation has been followed up with a face to face appointment where required and all calls have been returned when promised. The admin team have also gone over and above to help.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Amazing doctor!
Rated 5 stars out of 5
by Ceri Rowlands - Posted on 14 October 2022
Finally got to the bottom of my child’s health, low folic acid so I am extremely grateful and happy that the doctor sent for bloods and now prescribing medication. Thank you
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Ceri Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Excellent service !
Rated 5 stars out of 5
by Paul Robinson - Posted on 22 October 2022
I attended a surgery appointment today and was delighted at the service I received ! The doctor was understanding and listened to what I had to say. The doctor was very polite and explained the possible options I could take. I introduced another small worry i had regarding a mole. The reaction was superb and I am happy to say the options were once again perfect. It’s good to get theses types of service when the NHS is under so much pressure.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Paul Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Great Practice
Rated 5 stars out of 5
by Ms Susan Brookhouse - Posted on 29 September 2022
Phoned today for a face to face consultation and was offered one for 2pm. Saw a doctor and was prescribed steroids and antibiotics and was told if no better in 2 weeks to go back.
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Susan We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Patient Experience Team
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Review titled Brilliant
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2022
I normally get the same lady when I call up and she’s brilliant always very polite and very helpful I do see the same 2 doctors and there brilliant I had a stand in doctor last phone consultation and he was also brilliant and was very helpful all the nurses are lovey my experience with this gp practice is amazing I can’t fault the doctors and nurses there doing a brilliant job Thankyou for looking after me
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Awful- not fit for purpose
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2022
Once again unable to get a telephone apt instructed to do e consult. Message received doctor will be in contact by 18:30 21/09/2022. Low and behold no telephone, email or text. Still awaiting a call. Currently on hold to surgery and over 30 in the queue.
Visited September 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you for taking the time to leave a review. I am sorry that you are not happy with the service you have received. I would be happy to discuss your concerns with you. You can contact me using the following link https://www.modalitypartnership.nhs.uk/contact Kind regards Patient Experience Officer
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Review titled Good GP
Rated 5 stars out of 5
by A Hughes - Posted on 25 August 2022
During appointment gp very good at listening. Also asking questions to decide on treatment, going through meds and test results and making plans for future treatment. Felt at ease to ask anything knowing I would get honest answers.
Visited August 2022
Review titled Harden Blakenall
Replied on 30 August 2022
Dear A Hughes Thank you so much for letting us know of your positive experience with the GP. We are delighted that you felt so involved in your care plan. We’ll be pleased to share your feedback with the doctor. Many thanks Jayne Patient Experience Team
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
Timely appointment, less waiting time, nurse and doctor very helpful and professional. Online prescription option
Visited August 2022
Review titled Harden Blakenall
Replied on 30 August 2022
Dear Patient Thank you for your kind comments. We are delighted to share your feedback with the practice team. Kind regards Jayne Patient Experience Team
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 15 August 2022
Contacted doctors - spoke to them then I received a follow up call one week later to check things were going okay. Can’t fault the service - thank you.
Visited August 2022
Review titled Harden Blakenall
Replied on 30 August 2022
Dear Patient Thank you for your kind comments. We are pleased to hear about your positive experience and we’ll be happy to share your feedback with the practice team. Kind regards Jayne Patient Experience Team