Ratings and reviews
Reviews
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Review titled Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2023
Blakenall Practice is a very friendly, welcoming Practice. Everyone has time to deal with queries etc. Patients never feel rushed.
Visited March 2023
Review titled Harden Blakenall
Replied on 10 March 2023
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Good medical centre
Rated 5 stars out of 5
by Anonymous - Posted on 09 March 2023
Was very impressed with the greeting I received on arrival at reception. My appointment was bought forward because of bad weather, so seen Dr on arrival & was happy with the consultation.
Visited March 2023
Review titled Harden Blakenall
Replied on 10 March 2023
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Great service
Rated 4 stars out of 5
by Onkar - Posted on 30 March 2023
The nurses at this practice are fantastic, they took proper care of me needing medical attention and also diabetes advise , they took the time to go over care plans regarding medication etc , they promptly booked up follow up appointments and was really caring, the room was clean and organized and follow up appointment booking from the nurses and links to online logging of blood pressure was easy , overall they are very friendly and competent glad I met them .
Visited March 2023
Review titled Harden Blakenall
Replied on 14 April 2023
Dear Onkar, Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Bad experience as always
Rated 1 star out of 5
by Anonymous - Posted on 08 December 2022
No appointment available every time called , not answering phones, this GP has never been easy. Only call when they need review. Does not care about patients health condition
Visited December 2022
Review titled Harden Blakenall
Replied on 22 December 2022
Dear Patient I am sorry that when you contacted the surgery you could not be offered an appointment. We are currently experiencing increased demand on our services and only have a limited number of appointments available. Please be assured our clinicians are working to their full capacity and new appointments are available daily. Kind regards Patient Experience Team
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Review titled Welcoming Practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 December 2022
Receptionists very welcoming, nurses listen to patient, doctor always has time to discuss patients questions.
Visited December 2022
Review titled Harden Blakenall
Replied on 22 December 2022
Dear Patient Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards Patient Experience Team
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Review titled Finally listened to
Rated 3 stars out of 5
by Anonymous - Posted on 03 November 2022
After having an ongoing issue with multiple doctors, today I spoke to a “Zarish rodrigues” and what a lovely woman she was. Senitive topics weren’t uncomfortable and she gave me all that I needed. It was a pain to have to wait 2 days overdue when I was meant to have a consult but I’m glad it’s finally sorted. Thanks again doctor.
Visited November 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team
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Review titled Great care and practice
Rated 5 stars out of 5
by Rebecca Dolman - Posted on 14 November 2022
After struggling for an appointment due to my job commitments when I saw the practice nurse for a pill check I was treated excellently and then also referred for an appointment for another problem I was facing. I attended the practice for said problem after nurse booked me an appointment and was given outstanding treatment and now after weeks of problems I have been sorted and treated and honestly I am very grateful for the advanced nurse and practise nurse I saw. Excellent service honestly. Thank you!
Visited November 2022
Review titled Harden Blakenall
Replied on 06 December 2022
Dear Rebecca Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Very professional and kind nurse
Rated 5 stars out of 5
by Mr Davis - Posted on 18 November 2022
The nurse who treated my mom's leg cut was very nice, kind and professional and gave good advice. My mom and I both commented how kind she was
Visited November 2022
Review titled Harden Blakenall
Replied on 06 December 2022
Dear Mr Davis Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
I am very pleased with the way I have been looked after by all the members of this practice who I have seen and through there help I am now getting my procedure next week what I have been waiting months for
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team
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Review titled Amazing HCA support
Rated 5 stars out of 5
by David C - Posted on 17 October 2022
Had treatment for my leg scars following cellulitis. The HCA gave great advice and support and made me feel confident in managing my condition. Despite being seen by 4 doctors and 5 nurses at various times during suffering with cellulitis, the HCA made me feel I was being listened to better, getting better clinical support and could trust in her obvious competence.
Visited October 2022
Review titled Harden Blakenall
Replied on 09 November 2022
Dear David Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Patient Experience Team