First 4 Health Group - E7 Health
Lord Lister Health Centre, 121 Woodgrange Road, Forest Gate, London, E7 0EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by T J - Posted on 01 April 2024
I saw the HCA for my diabetic review a day ago. She was patient, gentle a good listener and made me feel comfortable and relaxed as she examined my feet and do my blood pressure test. She asked me questions about my health and gave me time to explain it to her. I've always had good experiences with everyone at the surgery. Admin staff are very well trained and friendly, and I appreciate the care I get from the doctors. Thank you everyone
Visited April 2024
Review titled First 4 Health Group - E7 Health
Replied on 04 April 2024
Dear Patient, Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your recent diabetic review with our Healthcare Assistant was positive and that you felt comfortable and relaxed throughout the process. Providing compassionate and attentive care to our patients is so important to us, and we are delighted that our HCA was patient, gentle and attentive during your appointment. Your feedback about the quality of care you received from our administrative staff and doctors is truly appreciated. We are fortunate to have such a dedicated team who are committed to providing excellent service to our patients. Our team works hard to create a welcoming and supportive environment for all our patients, and we are glad that we were able to meet your expectations on this occasion. Thank you once again for your kind words and for choosing our practice. We look forward to continuing to provide you with exceptional care in the future. E7 Health
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Review titled Good Practice
Rated 5 stars out of 5
by T AHMED - Posted on 25 April 2024
I was seen both by the care assistant and the doctor, both were very professional and caring towards my needs
Visited April 2024
Review titled First 4 Health Group - E7 Health
Replied on 30 April 2024
Dear Patient, Thank you for your wonderful review! We are delighted to hear that you had a positive experience during your visit to our practice. Providing professional and compassionate care is what we strive for and we're glad that both our Health Care Assistant and doctor were able to meet your needs and make you feel cared for. Your satisfaction and wellbeing are important to us, and we're here to support you. If you have any further feedback or questions, please don't hesitate to reach out to our Patient Care Team. Thank you for choosing our practice and for taking the time to share this feedback with us! E7 Health
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Review titled Amazing General Practioner
Rated 5 stars out of 5
by Kute - Posted on 25 April 2024
The General Practitioner demonstrates amazing patient care. Her professionalism and dedication for patient wellbeing is second to none. This is further highlighted with patient aftercare where she left no stone unturned in delivering the best possible service from a National Health Service Doctor. Will definitely be going back and recommending her to family & friends. Well done with her appointment at the Practice. A further small mention for the Practice Manager, who demonstrated outstanding senior leadership in following up patient concerns around waiting times, polite and professional and the go to person for all non-clinical matters.
Visited April 2024
Review titled First 4 Health Group - E7 Health
Replied on 30 April 2024
Dear Kute, Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our surgery. Providing excellent patient care is our top priority, and we're delighted to hear that the GP you saw demonstrated professionalism and dedication to your well-being. Your feedback regarding the aftercare and attention to patient concerns further highlights our commitment to providing the best possible service. We're happy to hear that you'll be returning and recommending our surgery to your family and friends. We're also grateful for your mention of our Assistant Practice Manager, Tia, who plays a crucial role in ensuring smooth operations and addressing patient concerns. We will be pleased to share your kind feedback with our team in our upcoming team meeting. Thank you for choosing our practice. E7 Health
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Review titled Good practice
Rated 4 stars out of 5
by Katarzyna - Posted on 14 April 2024
I recently had a vaccine appointment in this practice and it went really smoothly. The nurse patiently answered all my questions and the appointment involved no extra queuing.
Visited April 2024
Review titled First 4 Health Group - E7 Health
Replied on 15 April 2024
Dear Katarzyna, Thank you for sharing your experience with us! We're pleased to hear that your vaccine appointment went smoothly and that you found our nurse to be patient and helpful in addressing your questions. Ensuring a seamless and efficient experience for our patients is always our goal. We really appreciate your feedback; it inspires us to maintain the high standard of service that we strive for. Thank you for taking the time to share it with us. If you ever have more questions or need further assistance, please feel free to reach out to our Patient Care Team. We value your trust in our surgery and look forward to continuing to meet your healthcare needs. E7 Health
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Review titled Good Practice
Rated 5 stars out of 5
by GHABRIEL Solima - Posted on 17 May 2024
Called in the morning,After a short conversation with the receptionist she gave me an appointment in the same day with my Doctor ,who sow me in time and examend me throughly and discriped me Medication and blood test also booked be for further cardiac investigation.
Visited April 2024
Review titled First 4 Health Group - E7 Health
Replied on 20 May 2024
Dear Ghabriel, Thank you so much for your wonderful 5-star review! We are delighted to hear that you had a positive experience with our team. It's great to know that our reception team could support you with arranging an urgent, same-day appointment and that you received thorough care from your doctor on your recent visit. We are committed to providing timely and comprehensive medical attention to all our patients, and your feedback reaffirms the hard work that we put into our services.Thank you for taking the time to share this kind feedback with us. If you have any further questions or need additional assistance, please don't hesitate to reach out to our patient care team. We are here to support you and look forward to continuing to care for your health needs. E7 Health
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Review titled A very good practice
Rated 5 stars out of 5
by Tony Amable - Posted on 26 March 2024
I'm always made to feel comfortable, I'm listend to and all my questions are answered. Everything is taken into account regarding my Health and safety. Everyone show care and attention and provide a very professional attitude towards your problems. I always live with the confidence that I'm very well looked after. You will be seen as often as is needed to make sure everything is going to plan. The surgery offers a very professional service.
Visited March 2024
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Tony, Thank you very much for your outstanding 5-star review! We're thrilled to hear that you consistently feel comfortable and well-cared for during your visits to our surgery. It's important that all our patients feel heard, understood, and safe and we're delighted that you've experienced this on your visits to our surgery. Your confidence in our team and our commitment to your health and safety mean a great deal to us. We're dedicated to providing professional and attentive care to all our patients, and we're grateful for the opportunity to support you. If you have any questions or need assistance, please don't hesitate to reach out to our team. Thank you for your kind words and for choosing our surgery. We look forward to continuing to provide you with excellent service in the future! E7 Health
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2024
I had great experience in my surgery and the doctor listen to health concerns and looked over my previous medical history and gave me her best advice and referred me for a second opinion
Visited March 2024
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Patient, Thank you for your wonderful 5-star review! We're thrilled to hear that you had a great experience during your visit to our surgery. Listening to our patients' health concerns and thoroughly reviewing their medical history are integral parts of our approach to care, and we're glad to hear that you felt heard and supported by our doctor. Referring you for a second opinion shows our commitment to ensuring you receive the best possible care and treatment options. We are glad that the service you received in your appointment met your expectations. If you have any further questions or need additional support throughout your healthcare journey, please don't hesitate to reach out to us. We're here to assist you every step of the way. Thank you for choosing our surgery; we look forward to continuing to provide you with excellent care in the future! E7 Health
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Review titled A well organised Gp Practice
Rated 5 stars out of 5
by Paul purcell - Posted on 13 March 2024
My visit to see Dr yesterday was conductive . He reassured me and went through my medical issue with me and explained everything I needed to know . He answered all my concerns. I left the surgery with peace of mind . I highly recommend this practice.
Visited March 2024
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Paul, Thank you for your outstanding 5-star review! We are delighted to hear that your visit with the doctor was positive and reassuring. Providing thorough explanations, addressing concerns, and ensuring our patients leave with peace of mind are priorities for us and we're glad that the doctor you saw could meet your needs during your appointment. Your recommendation means a lot to us and we're really grateful for your support. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our Patient Care Team. Thank you for choosing our practice;we look forward to continuing to provide you with excellent care! E7 Health
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Review titled Good practice
Rated 4 stars out of 5
by Paresh Gandesha - Posted on 08 March 2024
I was seen well before appointment time, The GP who greeted me with great dignity and the GP carried out through examination related to my symptoms
Visited March 2024
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Paresh, Thank you for your 4-star review! We are delighted to hear that you were seen promptly and that you had a positive experience with our GP and the examination related to your symptoms. Providing timely and thorough care while treating our patients with dignity is always our goal, and we're pleased that we could meet your expectations. If there are any areas where you feel we could improve to earn that extra star from you, please don't hesitate to let us know. Your feedback is invaluable to us as we strive to provide the best possible care to all our patients. Thank you again for taking the time to share this review with us. E7 Health
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 March 2024
The nurses is very professional in all aspects of their job. Asked questions how I’m feeling, any problems. Very gentle when taking off my bandage and putting gloves on often at each stage. The treatment room is very clean. The receptionist are very polite
Visited February 2024
Review titled First 4 Health Group - E7 Health
Replied on 27 March 2024
Dear Patient, Thank you so much for your glowing 5-star review! We're delighted to hear about your positive experience with our nurses and receptionists. We are committed to providing excellent care to all our patients and are pleased to hear that your professionalism, gentleness, and cleanliness of our team and surgery stood out to you on your recent visits. We're pleased that our nurses were attentive to your needs and provided gentle care during your visit and your kind words about our receptionists' politeness are greatly appreciated. We strive to create a welcoming and courteous atmosphere from the moment you walk in. Thank you for choosing our practice and for taking the time to share your feedback with us. If you have any questions or require assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future! E7 Health