Valentine Health Partnership
25-27 John Wilson Street, Woolwich, London, Greater London, SE18 6PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Pretty fast and friendly
Rated 5 stars out of 5
by Vanessa cahill - Posted on 29 May 2024
Considering the NHS troubles nowdays the 45 minute wait on hold wasn't that bad to make an appointment which was for the next day , very friendly, helpful ,efficient and professional service from reception staff and doctor.
Visited May 2024
Valentine Health Partnership has not yet replied.
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Review titled Good Practice However.
Rated 4 stars out of 5
by Anonymous - Posted on 03 May 2024
I have joined this Practice since 2006-7 I think it’s a good practice where you can feel comfortable attending , however my last two visits I was tearful going home . I felt like the doctor had no empathy, I had serious concerns about my health ( and in my opinion I felt like he think what I said wasn’t happening, I could be wrong but that’s what I believed) it so happened that I saw this doctor two weeks before but unfortunately I had two issues and they couldn’t be addressed in one session , and he behaved as if he was seeing me for the first time , all I am saying is he could have said how are you today or be more welcoming on a professional level. I don’t know if anything can be done at reception as you have to sit there and listen to what’s your date of birth, what’s the problem and other confidential information given , I had to go to reception and I wrote my name and DOB on a piece of paper and hand to the receptionist.
Visited May 2024
Valentine Health Partnership has not yet replied.
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Review titled Nice surroundings
Rated 5 stars out of 5
by Ian - Posted on 23 May 2024
Excellent service on the phone Got an appointment with no issues Reception staff are very helpful and polite The surgery is very clean
Visited May 2024
Valentine Health Partnership has not yet replied.
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Review titled Friendly practice
Rated 5 stars out of 5
by Viv - Posted on 23 May 2024
Great service phoned in the morning and given an appointment for the afternoon Friendly reception staff and a very clean and bright surgery
Visited May 2024
Valentine Health Partnership has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 30 May 2024
I felt listened to and given the help I requested and it was a good experience in general as the doctor was helpful as she gave me a blood test which was needed and necessary although she was hesitant at first .
Visited May 2024
Valentine Health Partnership has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Mojo - Posted on 16 April 2024
A doctor really helped me and my daughter with different things and I really appreciate that. We want to thank her immensely
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Good Team
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2024
I find the team at Holbourne and Ferryview very helpful and understanding. If they can't help in a certain situation they all point me in the right direction
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled All good when you get right support
Rated 4 stars out of 5
by Del - Posted on 22 April 2024
Manage to get appointment on the same day which is very surprising . Receptionist was very helpful and doctor I saw today was very helpful with my problem
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Kind, understanding and helpful doctor
Rated 5 stars out of 5
by MZS - Posted on 09 April 2024
Good listener and dealing with my issues. My blood test paper was not given. Do I receive it by post?
Visited April 2024
Valentine Health Partnership has not yet replied.
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Review titled Phone back 😮
Rated 4 stars out of 5
by Mr Kelly - Posted on 09 April 2024
Called the surgery around 08:10 , 30 ahead of me, however a msg said press 1 or 3 for ca back, I thought OK. Blow me down with a feather, received call back 25 minutes later. Excellent service 👍🏾
Visited April 2024
Review titled Valentine Health Partnership
Replied on 22 April 2024
Dear Mr Kelly, Thank you for taking the time to post your comments, about your recent experience with the practice.