Cheadle Medical Practice
1-5 Ashfield Crescent, Cheadle, Cheshire, SK8 1BHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 February 2024
The doctors are very nice, they gave my daughter an excellent treatment to make her recover soon. Also, the booking system is very easy to use, after booking on the website GP called back very soon and confirm the appointment with SMS. This is an excellent practice. Thanks Cheadle Medical GP.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 26 February 2024
Thank you for your positive feedback! We are glad your daughter received excellent treatment and wish her well in her recovery. We are pleased you found our appointment system easy to navigate and got the care you needed.
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Review titled Great Practice
Rated 5 stars out of 5
by Susan Saunders - Posted on 21 February 2024
I got an appointment the same Day and the Doctor was excellent listened to me and this helped me to feel calm. She did lots of test on the day. Results were back next day. New appointment made on line for next week to discuss result
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 21 February 2024
Dear Susan, Thank you for your 5-star feedback! It’s wonderful to hear you felt listened to during your appointment. We are pleased that you felt your concerns were thoroughly investigated and that your results were returned without delay! I have shared your review with the clinician you saw.
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Review titled Satisfied
Rated 4 stars out of 5
by Leo Murray - Posted on 26 February 2024
Happy with using the new Procedure to book an appointment and happy with the doctor’s assessment. The practice could improve by offering appointments sooner.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 29 February 2024
Dear Leo, thanks for your positive words and taking the time to give us feedback. We've come a long way in the last 12 months, and now offer an appointment (if needed) within 2 weeks in 97% of cases. However, we would love to reduce this waiting time and are continually looking into ways to increase the proportion from 97%, and reduce the amount of time needed to wait. I'm glad to hear you had a good experience with the doctor and we'll pass this feedback onto the team!
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Review titled Great knowledge
Rated 4 stars out of 5
by Louise Williams - Posted on 28 February 2024
I've never seen this GP before and she certainly read my history before my appointment which makes it really easy to discuss my issues
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 29 February 2024
Dear Louise, thank you for taking the time to provide feedback. I'm glad you felt the consultation made it easy for you to discuss your issues, we will pass on your feedback to your GP!
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Review titled Continuity of care no longer possible
Rated 3 stars out of 5
by Anonymous - Posted on 22 February 2024
The new appointment system is a bit random as to when and where you get an appointment. What is certain is that it is now impossible to see the same doctor twice even if they suggest you come back to see them. The waiting area is very shabby and it gives the impression of the surgery being run down.
Visited February 2024
Review titled Cheadle Medical Practice
Replied on 23 February 2024
Thank you for taking time to provide us with feedback. We are sorry to hear that you feel you have lost continuity of care, it is not always possible for us to book you with the same doctor and maintain timely care. There is the option for you to request the same doctor and wherever possible we will try to make this happen. In regard to the waiting areas this is something we are actively working on renovating.
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Review titled What is going on at this practice?
Rated 1 star out of 5
by Anonymous - Posted on 18 January 2024
Recently seen by a consultant at Wythenshawe. He informed the GP service of medication apparently appropriate to my condition. Visited the Pharmacy (who also gave me my flu jab without any hassle). four times. The prescription had not been sent. I would not be able to take it anyway because I had not had a blood test. I had a message from the practice telling me that on 28/12/2023 I had been started on these meds and that I would need a further blood test in three months.. I have since returned to Wythenshawe for a full scan and today being 18/01/2924. I will see my consultant again on 05/03/2024 to discuss the findings and in the meantime, I should Liaise with my GP (who is that?) to discuss the implications of the new meds( which I do not have yet and am not sure that they will benefit me). The Pharmacist advised me to "Drop in" to the Surgery, to find out what was going on. The receptionist, friendly and helpful though she was sort of felt that the consultant was in error until I showed her the text from the surgery. She was going to"Send it upstairs". Is this a euphanism? Should I pay privately for a full diagnosis and bring this back to the NHS?
Visited January 2024
Review titled Cheadle Medical Practice
Replied on 24 January 2024
Thank you for taking the time to leave us feedback. I am sorry to hear that you have experienced difficulty in accessing the care you need. As your review is anonymous, I am unable to investigate this or advise any further. We would like to encourage you to contact us directly with so that we can help in getting your concerns resolved. We would be more than happy to look into what has gone wrong and hopefully provide a solution.
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Review titled Excellent service
Rated 5 stars out of 5
by Stella Mcguinness - Posted on 09 December 2023
I was found a last minute appointment on a Friday and I was so pleased about that, as I was concerned my Earache would worsen and I would need to go to A&E as happened once before. I was seen promptly on arrival at the Surgery and after an examination I was given some ear spray. Very efficient and effective, really pleased with everything, I think this Surgery has changed so much and I for one appreciate all the many Improvements that have been made.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 12 December 2023
Dear Stella, thank you for taking the time to provide us with detailed and positive feedback. It’s great to hear you got the help you needed within the appropriate time frame, and you found the service to be efficient and effective. Thank you for recognising the changes we have made; we are delighted you have noticed the improvements.
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Review titled At last an Appointment
Rated 3 stars out of 5
by Louise Williams - Posted on 08 January 2024
After trying to get an appointment back in November and being pointed towards a pharmacy, which I stipulated I didn't want. My problem I needed the appointment for had got dramatically worse. After filling in the online form,and including a photo. I first got a phone consultation then an appointment. It was a shame that the poor doctor had to listen to an every growing list of ailments in one appointment as I've been unable to secure any over the last few months. I received the medication I required back in November so fingers crossed this should now sort my problems.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 09 January 2024
Dear Louise, thank you for taking the time to share your feedback with us. I am sorry to hear that you feel you have been unable to get the support you needed following your first contact to the surgery. I would like to assure you that all clinical requests are GP triaged to make sure the appropriate level of care is advised in line with clinical need at the time. I will ensure your feedback and case are reviewed internally. I am pleased to hear you have got medication to help now and please do not hesitate in contacting us if anything changes. We really appreciate your constructive feedback as it plays a crucial role in service improvement.
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Review titled Lovely doctor very understanding at appointment
Rated 4 stars out of 5
by Anonymous - Posted on 14 December 2023
Did an online request for an appointment heard back within an hr then got a telephone call within 2 hrs with an appointment for the next day, this is definitely a better service
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 15 December 2023
Thank you for your review! We are delighted that you were seen swiftly and got the help you needed. It's good to hear that our patients are benefiting from our new appointment system.
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Review titled GP visit
Rated 5 stars out of 5
by Mo Lamsehchi - Posted on 19 December 2023
I had to be seen by a GP and it was organised very quickly and my GP sorted everything out with full explanation. Excellent service. Thank you, keep up the good work.
Visited December 2023
Review titled Cheadle Medical Practice
Replied on 02 January 2024
Dear Mo, it’s great to hear we were able to see you without delay and provide the care and information you needed, we are grateful for your feedback!