Whitestar Dental Care
Unit Su3, The Exchange Mall, Lower Level,, Ilford, Essex, IG1 1ARContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Whitestar Dental Care.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2024
Receptionist friendly and helpful, Dentist and the nurse were friendly and gentle the way spoke and the treatment.
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled New Look
Rated 4 stars out of 5
by Marie-Antoinette - Posted on 22 July 2024
Service is quick now more staff especially on reception. My dentist was so gentle, kind and professional. Disappointed she is leaving though. Love the new look, with its clean and modern lines. Welcoming atmosphere, quiet and clean.
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Marie, Thank you for leaving us your feedback about our service and staff. Please be assured all our dentists are very professional and patient focused and we are sure you will be well looked after by our team for future appointments. If we can be of any assistance please do not hesitate to contact us directly at the practice. Many thanks, The Dental Team
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Review titled Excellent Service and Treatment
Rated 5 stars out of 5
by Colin - Posted on 26 July 2024
The appointment was on time , the staff were pleasant and courteous and the dentist was extremely professional and competent .
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Colin, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Good service
Rated 4 stars out of 5
by Dorian Jacobs - Posted on 05 August 2024
I’m registered with this practice for a long time although this is my first visit since 2016. I saw the same dentist I had before and he was great.please note however: I had private treatment not on the NHS.
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Dorian, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great practice
Rated 5 stars out of 5
by Victoria Mayclim - Posted on 13 July 2024
I have had difficulties finding an NHS dentist in my area and my work colleague recommended this dentist, was very happy with my appointment and happy with the treatment I had done, the practice was very clean, polite, helpful and easy to find
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Victoria, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled No Great Practice
Rated 3 stars out of 5
by Adiquala - Posted on 25 July 2024
The Dentist there just to make money not service. The font spanned enough time to check you it is like factory. My experience on 27/7/24 not good. I finish work the appropriate was late day I late 4 minutes the dentist she was in her office doing nothing I am the last client she refused to see me and ask me to come back next time I have said to her you was sitting in your office you tell me I am late No choice I make another appointment wasting my time. It not friendly practice
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Adiquala, Thank you for providing your feedback. We are sorry to learn that we were unable to accommodate you when you arrived late for your appointment and that you are unhappy with our service. We welcome the opportunity to provide you with a personalised response about your individual care, please contact us directly at the practice if we can be of any further assistance. Many thanks, The Dental Team.
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Review titled The most amazing practice
Rated 5 stars out of 5
by Marcela cristina ghenciu - Posted on 17 July 2024
Now I can smile ,I can eat, and I'm fill amazing ,I high recomand the practice, thank you of all of you I will come back to do a fix dental teeth,no pain after extraction.Thank you to mi doctor to give me back mi smile ❤️❤️😘
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
DearMarcela, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Okay practice
Rated 4 stars out of 5
by Anonymous - Posted on 19 July 2024
I have use this dentist since it open I have has 4 different dentist the first 2 was the best I had the last 2 iam not so sure my experience is ok but sometimes the waiting is very long
Visited July 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service and are sorry to learn we kept you waiting. Your feedback has been shared with the team to help improve our service. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled It is an excellent practice with great staff
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
Staff are welcoming and understanding My dentist treats me with respect and acts in my best interest.
Visited June 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Rushed clean and chipped tooth
Rated 1 star out of 5
by Himal Mandalia - Posted on 15 June 2024
The clean was very rushed, over in about 10 minutes. Usually up to 30 minutes other places I go. £73, about same price as dentist I used in central London a couple of years ago. They also chipped a corner of one of my front lower teeth. When I went back it was explained as plaque that had been removed. I understand it’s very difficult to chip a tooth with a scaling tool, but I’ve compared with a photo taken not long before the clean. A corner of the tooth has definitely been chipped off and is now sharp and jagged. This is not plaque related.
Visited June 2024
Review titled Whitestar Dental Care
Replied on 21 August 2024
Dear Himal, Thank you for taking the time to leave us your feedback. We are sorry to learn you are unhappy following your appointment. We would welcome the opportunity of providing you with a more personalised response about your appointment and any concerns you have. Please contact us directly at the practice if we can be of any further assistance. Many thanks, The Dental Team.