Whitehouse Dental Practice - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Dr T L Hall - Posted on 05 March 2024
Positive experience. Although this visit was a check up and dental hygiene the staff concerned explained clearly and concisely what they were doing, and most importantly, why.
Visited March 2024
Whitehouse Dental Practice has not yet replied.
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Review titled Very good dental practice
Rated 5 stars out of 5
by Tom Murphy - Posted on 17 February 2024
Whitehouse Detal Practice are very good at putting you at your ease. Everything is done to make it a pleasant experience. The staff are very helpful and the Dr who treated me made feel relaxed and talked me through the whole procedure. Dental procedures can be a bit daunting to some, including myself but, again, I was made to feel that there was nothing to worry about. Highly professional throughout the practice makes you feel at home. I hight!y recommend the Whitehouse Detal Practice to all
Visited February 2024
Whitehouse Dental Practice has not yet replied.
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Review titled Excellent job
Rated 5 stars out of 5
by Gail Graham - Posted on 12 February 2024
Having broken off half my tooth/old filling I was really worried that I would lose the whole tooth. I was seen later that day and within 2 weeks the dentist rebuilt it. The process was very efficient & I am extremely pleased with the end result which looks very natural.
Visited February 2024
Whitehouse Dental Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
My third visit to Whitehouse since moving from a private practice and I am very pleased. Okay the premises may not be glitzy but they are functional and very convenient. Most importantly the staff are efficient and friendly. An excellent experience thank you.
Visited January 2024
Whitehouse Dental Practice has not yet replied.
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Review titled excellent service
Rated 5 stars out of 5
by SIMON GEORGE keating - Posted on 27 October 2023
as an nhs emergency patient i was treated superbly by all the staff, the treatment was very thorough and explained comprehensively and i am in the process of signing up as a private patient now. many thanks to the whole practice
Visited October 2023
Whitehouse Dental Practice has not yet replied.
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Review titled Old fashioned and tired
Rated 2 stars out of 5
by Mrs Hayes - Posted on 25 March 2024
they close the practice from 1pm to 2pm. So make it very difficult for people to call during their lunch hour to change/ move bookings. you get a very aggressive text message to tell you they will charge you if you don’t show or call to cancel. I understand that they need to have these rules in place for no shows etc, but they need to make it easy for customers to get in touch. You can’t leave a message and the answer message just says call back later. It wasn’t until I saw in google they were closed that I realised. Some basic common sense missing from them and to totally close over lunch just feels outdated.
Visited October 2023
Whitehouse Dental Practice has not yet replied.
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Review titled Bad staff
Rated 1 star out of 5
by Anonymous - Posted on 09 August 2023
I had an appointment for a routine check up and was not called in even after 20 min had passed by my original appointment time. I went to the reception to find out what’s happening, stood at the reception for five min whilst the receptionist was watching something on her phone. Then another receptionist came to but started a conversation with her colleague ignoring that I was standing there. Finally when I was attended, the receptionist was rude in her approach which I felt was unnecessary. She said if the doctor is running late I need to take it with him and that the receptionist is only there to book and cancel appointments.
Visited August 2023
Whitehouse Dental Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by David Baker - Posted on 10 July 2023
Bad toothache on Thursday night. Rang for an appointment Friday morning. Given one at 10.20. Seen promptly - quick diagnosis of an infection, treatment given and appropriate medication prescribed. Thank you - toothache gone!
Visited July 2023
Whitehouse Dental Practice has not yet replied.
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Review titled Bad customer service
Rated 3 stars out of 5
by Anonymous - Posted on 16 May 2023
Dentists are great but the receptionists are extremely rude and unprofessional. I turned up 2 minutes late to an appointment after travelling 45 minutes to my appointment to be turned away, receptionist is now making it extremely difficult for me to rebook a new appointment. Since when did receptionist get so much authority ? It's a shame as it let's the dental practice down. I am also not the only one with dealings with these front of house staff
Visited May 2023
Whitehouse Dental Practice has not yet replied.
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Review titled Kind and caring
Rated 5 stars out of 5
by Anonymous - Posted on 10 December 2022
All staff and dentists are very kind and will see you quickly if you need this. The dentists are very experienced and have an excellent manner, especially for those who have a phobia. The practise is pleasant and easily accessible with parking.
Visited November 2022
Whitehouse Dental Practice has not yet replied.