Westpoint Dental Care
160 Slade Lane, Levenshulme, Manchester, Greater Manchester, M19 2AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Welcoming practice
Rated 5 stars out of 5
by David Norman - Posted on 09 June 2025
Met with a smile at reception, waiting times are very good and the dentist is very friendly and reassuring. I always come away with a satisfying smile. I have a check up every 6 months, which I get given a reminder through my email address and the dentist is very thorough with my check up. He is always willing to advise me when necessary
Visited June 2025
Westpoint Dental Care has not yet replied.
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Review titled Kind Dentist and dental nurse
Rated 5 stars out of 5
by Anonymous - Posted on 03 June 2025
I am a nervous patient and have avoided going to the dentist in 10+ years. I have been having trouble with my teeth so finally booked in. I came to this practice due to proximity to my home. I am so thankful for the kindness shown to me. The dentist and dental nurse were patient and allowed me to make myself comfortable. They made reasonable adjustments to make me comfortable, such as having the initial conversation with me standing rather than in the chair as that was increasing my anxiety. The dentist explained everything as they went and was really kind, patient, the kind of care you would hope to receive. Thank you.
Visited June 2025
Westpoint Dental Care has not yet replied.
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Review titled Feedback on Recent Dental Visit
Rated 3 stars out of 5
by Depesh Pitamber - Posted on 05 June 2025
I wanted to share some feedback regarding my recent visit to your practice for my daughter's 6-month checkup. While I appreciate the care provided by the dental team, there were a few aspects of the experience that left me feeling disappointed and concerned. Upon entering the practice, I noticed there were two receptionists present. However, I was not greeted or acknowledged until I was directly asked if I had an appointment. As the first point of contact for patients, a warm greeting and a more patient-centric approach would have greatly enhanced the initial experience. Simple gestures like a hello and an inquiry about how I can be assisted would have gone a long way in making us feel welcomed and valued. Another issue arose during our consultation with the dentist when X-rays were required. We were informed that if there were any concerns, we would be notified. However, shortly after leaving the practice, I received a call indicating that the X-rays needed to be redone and that I should schedule another appointment in four weeks. My concern here is that it would have been more efficient if the dentist had verified the X-rays immediately after they were taken to ensure their quality. This proactive approach could have potentially avoided the inconvenience of having to return for a redo, especially since we had just left the practice premises. I believe that implementing these simple measures—such as enhancing receptionist training in patient interaction and ensuring immediate verification of diagnostic procedures—can significantly improve the overall patient experience at your practice. These improvements would not only contribute to patient satisfaction but also reinforce the practice's commitment to delivering high-quality care and service. Thank you for considering my feedback. I look forward to seeing these aspects addressed to ensure continued excellence in patient care.
Visited June 2025
Westpoint Dental Care has not yet replied.
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Review titled Excellent dentist with great staff
Rated 5 stars out of 5
by Hassan - Posted on 16 May 2025
I’ve been a patient at Westpoint Dental Practice since 2021, and I couldn’t be happier with my decision to switch after my wife, who is usually very anxious about dental visits, had such a positive experience with the dentist From the beginning, the dentist reassured me that he could restore my smile, and over the past four years, he has done exactly that. My treatment included root canal work by 2 dentists at the surgery, crowns, and replacing old silver fillings with white composites. Last year, after improving my oral hygiene, the dentist did my braces to realign my teeth. That process took about a year and made a noticeable difference. Finally, with the addition of veneers last month, my teeth now look absolutely amazing. I couldn’t be more thrilled with the results. The entire team at Westpoint Dental Practice has been outstanding. The reception staff, nurses, and other team members have always been pleasant, friendly, and incredibly helpful, making every visit a positive experience. Most recently I am having a dental implant procedure with the resident specialist, he has been extremely helpful, reassuring, walks through each stage and checks my understanding so this has been a delightful experience and I can’t wait to see the results.
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 07 May 2025
I am a very nervous patient and the staff are always very patient with me. I visited the hygienist for the first time in years and they were very reassuring and talked me through the treatment also allowing me to take breaks whenever I needed. I was very happy with the results!
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2025
Always very clean and staff very professional. As a very anxious patient My dentist never makes me feel rushed during treatment. My dentist is professional friendly and very knowledgeable and I feel confident under her care
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Welcoming practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 May 2025
On entre,greeted by friendly staff. Waiting area clean, lots of information on walls regarding various dental and non dental procedures. My dentist put me at ease as she described my treatment for that visit and she gave me suggestions re things to do in between my next appointment.
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Lack of Professionalism and Patient Care All About the Money
Rated 2 stars out of 5
by Anonymous - Posted on 18 May 2025
I recently visited this dental practice and unfortunately had a disappointing experience. The environment felt more like a business transaction than a healthcare consultation. I was experiencing pain in my head and lower jaw and expected a professional discussion about possible causes such as abscesses, bone issues, or other dental concerns. However, there was no detailed explanation or advice provided. The process was rushed — I underwent two painful x-rays, and was then told I had five cavities, followed immediately by a high treatment estimate of around £700. No images were shown, no areas of concern were pointed out, and there was very little communication. I also asked about an NHS appointment and was told I would need to wait behind up to 3,000 people, without being shown any waiting list or provided with clear information. I felt pushed toward private treatment without being given meaningful options or advice. Overall, I left feeling pressured, confused, and undervalued as a patient. I had hoped for a more caring and informative approach.
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mark Finzel - Posted on 16 May 2025
My dentist was very helpful and efficient when I went to see him for an emergency appointment today. He looked after me very well and made what could have been a very painful operation quite bearable. I would definitely recommend him to others.
Visited May 2025
Westpoint Dental Care has not yet replied.
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Review titled Great Experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2025
Hygienist was professional and did her job with extreme care. Happy with the service, will be going again.
Visited May 2025
Westpoint Dental Care has not yet replied.