Westcountry Dental & Implant Centre - Ratings and reviews
Reviews
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Review titled Very poor communication
Rated 1 star out of 5
by Anonymous - Posted on 02 June 2023
Appointments cancelled serval times before seeing dentist, questioned the price when booking further treatment as the the receptionist kept saying estimate then when came to paying double the total price of treatment. Kept pushing for private treatment
Visited June 2023
Westcountry Dental & Implant Centre has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Anonymous - Posted on 17 July 2023
We booked a emergency app back in May after paying they cancelled the day before we waited to hear back to rebook nothing booked another app and our app for 18/7/23 cancelled again why is this happening to people
Visited May 2023
Westcountry Dental & Implant Centre has not yet replied.
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Review titled Poor Customer Service and Communication
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2023
I attended the practice yesterday for a scheduled appointment, only to find it had been cancelled due to staff shortages. Apparently a voicemail had been left on my mobile a couple of weeks ago informing me of this, but I did not receive it and when I had not called back to reschedule my appointment, no effort was made to contact me again to check that I had received the message and still wanted to reschedule. I have now asked for my main contact method to be via e-mail, so I have a communication trail. This was the second time my appointment had been cancelled. My original appointment was supposed to be in November 2022 and at the time the next available appointment was yesterday. Now I have to wait another month for my appointment. I travelled to Barnstaple from my home several miles away, specifically for the appointment - very frustrating and disappointing! Luckily, I do not have any major issues, but have a few things which I would like checked out to make sure they do not worsen. I would strongly advise potential patients to avoid this practice if they actually want to be seen!
Visited February 2023
Westcountry Dental & Implant Centre has not yet replied.