Ratings and reviews
Reviews
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Review titled Refused an emergency appointment for 2 yr old
Rated 1 star out of 5
by Anonymous - Posted on 25 July 2022
Despite telling reception I was after an emergency appointment for my 2 year old who had fallen and been advised by A and E to see a dentist also. We were denied an appointment because he hasn't had his first appointment here. So we were offered a normal appointment 3 days later to be treated like a normal patient even though it's an emergency. I've managed to get him seen elsewhere by a surgery we are not even registered to ! Not impressed at all with this surgery!
Visited July 2022
Thanet House Dental Care has not yet replied.
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Review titled Good practice with very helpful Reception staff
Rated 5 stars out of 5
by Caroline - Posted on 16 May 2022
Extremely friendly and helpful practice. The Reception staff in particular always go out of their way to assist patients.
Visited May 2022
Thanet House Dental Care has not yet replied.
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Review titled Gentle and Supportive
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2022
I have had many treatments over the years and always been forewarned of the following procedures, with kindness. Even during Covid I was able to get antibiotics, not always the same day, but within 24 hours. The dental nurses are wonderful, if you are nervous they will settle you down gently, you will not be rushed, even when their fingers are being tortured. The dentists listen carefully about your concerns and take time, with your approval, to proceed treatment. (I have noticed dentists have small slim fingers.) I have just completed the long journey of implants, under Thanet House umbrella, not just a Doctor, an engineer!! Yes, I paid privately, the same with hygienist appointments. Whether I'm visiting NHS or Private all the staff are patient, calm and considerate and they get to know their clients. Appointments are hard to get, I treasure my dentist!! Nothing,nuffink worse than toothache. I'd been to a few surgeries over the years and I totally trust them with my mouth.
Visited April 2022
Thanet House Dental Care has not yet replied.