Station Plaza Health Centre - Ratings and reviews
Reviews
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Review titled Poor management?
Rated 3 stars out of 5
by Anonymous - Posted on 11 November 2022
This practice had improved alot from the times when the phone lines sent you up and down the queue and back again… this went on for months and months. But now we have an issue with the appointment screen.. this has not been working for at least a month. Those with poor hearing are so compromised. Surely someone can push this more?
Visited November 2022
Station Plaza Health Centre has not yet replied.
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Review titled Failing Managment
Rated 1 star out of 5
by Richard Shears - Posted on 13 September 2022
Over the past 18 months my wife and I have both had 3 consecutive appointments canceled. The best the practice could do is to reschedule for new appointments about 6 months into the future. the only way to get to see a dentist is when small dental issues become an emergency. The management have made no apparent plans to effectively address the long term problem. All the front line staff, both clinical and administrative, have always been pleasant and helpful in a difficult situation.
Visited September 2022
Station Plaza Health Centre has not yet replied.
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Review titled Deteriorating practice
Rated 1 star out of 5
by Anonymous - Posted on 05 May 2022
Yet again, this practice let me down. They sent me 3 reminders of my appointment, but when I got there informed me that the dentist I was due to see had left 2 weeks ago. My husband had his last checkup cancelled weeks ago. They said they would reschedule but haven’t. There is something fundamentally wrong with this practice as their dentists keep leaving. I would change practice if I could find anywhere else.
Visited May 2022
Station Plaza Health Centre has not yet replied.
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Review titled shockingly rude and horrible.
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2022
the lady at the sexual health clinic front desk was so rude and made me feel unwelcome, she couldn’t care less about my problem and she was very rude. she told me “there’s nothing i can do” when i told her i don’t know if i will be available for an appointment next week. they call the plaza the “walk in” but you have a book an appointment, there’s nothing “walk in” about this place.
Visited April 2022
Station Plaza Health Centre has not yet replied.