Smile Kensington - Ratings and reviews
Reviews
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Review titled Neglect from new management since moved in 2023
Rated 1 star out of 5
by Anonymous - Posted on 16 January 2024
Me and my 2 son regarding since March 2017. My oldest son registered as private patients. Me and my disabled son registered as NHS. Suddenly new Dentist she removed us from as NHS . The story started she book us appointments , we received text then with 2 hours I got phone call to ignore the text as its an computer error. That happened 2 or 3 times. Then we I called in December and January 2024 they informed me only private patients NHS no longer accepted. So she can make quick payment in here account. Its not about to be dentist she swear to fo her work for all patients not all about money. It make me feel frustrated and cost me fortune. I am disabled women in my 66 old
Visited January 2024
Smile Kensington has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by john smith - Posted on 24 February 2024
Very pleasant experience, in a clean and peaceful space. Dentist is calm, kind , very professional and reassuring helping you to relax. The nurse is lovely and very kind Definitely would recommend!
Visited January 2024
Smile Kensington has not yet replied.
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Review titled My Favourite Dentist
Rated 5 stars out of 5
by Susan Sammy - Posted on 26 February 2024
I had a great experience at this dental practice. Booking an appointment was very easy and convenient. receptionist was very helpful. I could choose the date and time that suited me best. The staff were friendly and helpful throughout the process. The dentist was professional and gentle. They explained everything clearly and did a thorough job. I was very satisfied with the results and would recommend this practice to anyone looking for quality dental care.
Visited December 2023
Smile Kensington has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Anonymous - Posted on 25 September 2023
I had already consulted with this clinic before, and everything was always perfect. Meanwhile, I found out that the dentist I always consulted with unfortunately no longer works at this clinic. I came to this clinic to perform just a small restoration of my molar tooth. The dentist performed a terrible service. The impression I have is that my tooth is still broken. I will probably have to look for another clinic to correct the problem. I paid £264 for a minor restoration. Although I had all my treatment privately, I didn't understand why the clinic made me sign an NHS form entitled "Personal Dental Treatment Plan". If I paid for a private service, what is the point of making me sign an NHS treatment form? I do not recommend this clinic to anyone.
Visited September 2023
Smile Kensington has not yet replied.
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Review titled Great Practice !
Rated 5 stars out of 5
by John - Posted on 10 September 2022
We have been attending The practice as a family for several years and have been consistently very pleased with all aspects of the dental care we have received - hygienist, routine dental, as well as urgent dental care. All the staff go above and beyond to make every visit a positive experience. They are friendly, professional and patient focused. Very pleasant experience, in a clean and peaceful space. Dentist is calm, kind and reassuring helping you to relax. nurse Was lovely and very kind Definitely would recommend!
Visited August 2022
Smile Kensington has not yet replied.