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Smart Dental Care

Smart Dental Care - Pendlebury Dental Centre, 661 Bolton Road, Pendlebury, Manchester, M27 4EJ

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled NHS Patient

    Rated 1 star out of 5

    by Anonymous - Posted on 17 June 2025

    I am deeply disappointed by my experience attempting to register as an NHS patient at this practice. Despite multiple polite attempts over time — via phone, website, and in-person visits — I was repeatedly blocked at reception without proper triage or guidance, even when clearly expressing escalating dental concerns. The dismissive attitude, inconsistent information, and complete lack of support created unnecessary barriers to care, especially as a parent trying to secure long-term care for both myself and my child. I have since had to pursue urgent dental treatment elsewhere via NHS 111 and other routes. Access to basic care should not depend on who stands at the front desk. I hope the management reviews how patients — particularly NHS patients, mothers, and families — are being handled at first contact. Dental care is about more than the treatment room; the door to that room must also remain open to those entitled to enter it.

    Visited June 2025

    Report as unsuitable

    Smart Dental Care has not yet replied.


  2. Review titled Great Practice

    Rated 5 stars out of 5

    by David - Posted on 16 May 2024

    I am new to the area and was thrilled to be taken on by this practice. Very welcoming and attended to my needs well.

    Visited April 2024

    Report as unsuitable

    Smart Dental Care has not yet replied.


  3. Review titled Not willing to take on NHS patients

    Rated 1 star out of 5

    by Anonymous - Posted on 08 March 2024

    I attempted to register with this dentist but they refused to take on NHS patients despite the NHS website stating that they are. Recommended becoming a private patient instead where I'd have to pay £60 just for the check up. Bearing in mind, I won't have any equipment or treatment done due to having a horrible phobia of dentists.

    Visited March 2024

    Report as unsuitable

    Smart Dental Care has not yet replied.


  4. Review titled Good Service

    Rated 4 stars out of 5

    by Anonymous - Posted on 16 May 2024

    The reception team was very accommodating in finding an appointment to visit my schedule, the late evenings really helped me.

    Visited February 2024

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    Smart Dental Care has not yet replied.


  5. Review titled Lovely Staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 14 December 2023

    came to the dentist and was met by a warm welcome by the reception staff who were very helpful with filling in the forms. dentist was lovely and explained my treatment fully. highly recommend this dental practice

    Visited December 2023

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    Smart Dental Care has not yet replied.