Short Heath Dental Practice - Ratings and reviews
Reviews
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Review titled Practice allows other patients to push in front of you
Rated 3 stars out of 5
by Anonymous - Posted on 16 April 2024
Had an appointment today with Dentist at 5:15pm Got there 15mins ahead of time. I was in the practice 5 mins when a lady went into see her dentist, when a man started to loudly complain about the lady pushing in front of him by saying his appointment was at 4:45pm ( He was later told by front desk staff that his appointment was in fact booked in on their system for 5:45pm not 4:45pm) Once the lady came out from seeing dentist, this man was called in next. I did ask a receptionist how has he managed to jump in front of the queue when my appointment was 5:15pm and his appointment at 5:45pm. I was told she didn't know and I would be next. This man was in with the dentist for over 30 minutes, meaning I had been waiting for well over an hour to be seen. I did speak to another woman about what happened, she said she would speak to the dentist. We was finally seen about 5:55pm. Still don't understand how this gentleman managed to push in front after complaining about an earlier woman who he though pushed in front. Really the practice should abide by their booking system and not allow patients to push in front when they're not happy. Once the lady came out about 5:30ish
Visited April 2024
Short Heath Dental Practice has not yet replied.
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Review titled excellent treatment
Rated 5 stars out of 5
by Barbara Tarbuck - Posted on 02 March 2024
My husband a problem with toothache. The surgery saw him within a short time and sorted the problem out. Once again excellent service by the whole practice. The receptionist was polite, friendly and helpful. The dentist and nurse were very understanding and were only too pleased to help. Well done Short Heath Dental Practice as always.
Visited February 2024
Short Heath Dental Practice has not yet replied.
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Review titled Great dental practice
Rated 5 stars out of 5
by Stephanie - Posted on 13 February 2024
Visited today, was very nervous on going, but dentist and nurses but me to ease, had a filling in front tooth,scale and polish,didn’t feel a thing , brillant dental practice Recommend to anyone ,
Visited February 2024
Short Heath Dental Practice has not yet replied.
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Review titled Prompt Service
Rated 5 stars out of 5
by Sally - Posted on 22 August 2023
New dentist to me, same day emergency appointment which is rare at present with situation in dentistry throughout country. I have always found dentists extremely rushed in-compassion places but I can honestly say I’ve attended my first dentist in my adult life that all staff appeared friendly and helpful and time given correcting my emergency problem. Very clean new build with smart professional staff with good, pleasant communication. Would recommend.
Visited August 2023
Review titled Short Heath Dental Practice
Replied on 19 December 2023
Thank you for your review :) I will pass the feedback on to the team kind regards Sarah Greenhouse
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Review titled Great practice
Rated 1 star out of 5
by Barbara Tarbuck - Posted on 10 May 2023
The refurbishment of the practice is excellent. Once again my husband and I received top class friendly treatment from all concerned. We highly recommend the practice. See you in six months.
Visited May 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Dear Barbara Thank you for taking the time to provide feedback, it is nice to hear your experience was positive Regards Sarah Greenhouse
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Review titled Great practice
Rated 1 star out of 5
by Barbara Tarbuck - Posted on 10 May 2023
The refurbishment of the practice is excellent. Once again my husband and I received top class friendly treatment from all concerned. We highly recommend the practice. See you in six months.
Visited May 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Dear Barbara Thank you for taking the time to provide feedback, it is nice to hear your experience was positive Regards Sarah Greenhouse
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Review titled Great
Rated 5 stars out of 5
by Alan newell - Posted on 02 May 2023
Had appointment at 4.00 pm arrived at 3.59, was out n done by 4.09 excellent 2 teeth pulled no problem!!
Visited May 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Hello Alan Thank you for taking the time to provide feedback. comments will be passed on to the team Regards Sarah Greenhouse
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Review titled Not brilliant
Rated 2 stars out of 5
by Anonymous - Posted on 28 April 2023
My first visit made me wait over an hour, eventually I left without being seen. 2nd visit, booked in with same dentist as 1st appointment. Little to my knowledge He was a private dentist. I twigged it when He was quoting £££ for a crown. As I have a payment plan with a company that will reimburse NHS charges, a checkup fee could not be claimed because the Dentist was private! The Practice should make patients fully aware of which dentists are private and which are NHS when booking. Not impressed.
Visited April 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Thank you for your comments, I am sorry to hear your experience was not positive, please contact me at the practice to discuss these issues further. Your comments will be shared with the team so we can learn and improve the service we offer Regards Sarah Greenhouse
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Review titled Great practice
Rated 5 stars out of 5
by Susan - Posted on 31 March 2023
First time here, went for check up,also needed broken tooth removed, Very nice dentist said he could repair with Crown, said just want it removing, did it there and then,No pain whatsoever. Great treatment.
Visited March 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Hi Susan Thank you for taking the time to provide feedback, it is nice to hear your experience was positive Regards Sarah Greenhouse
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Review titled Congratulations
Rated 5 stars out of 5
by Timothy Tarbuck - Posted on 15 February 2023
The refurbishment is excellent as was the treatment I received today. My front tooth was saved. Many thanks to all concerned. See you in a few months
Visited February 2023
Review titled Short Heath Dental Practice
Replied on 29 June 2023
Hi Timothy Thank you for taking the time to provide feedback, it is nice to hear your experience was positive Regards Sarah Greenhouse