Princes Street Dental Care - Ratings and reviews
Reviews
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Review titled NHS patient unlisted
Rated 1 star out of 5
by Anonymous - Posted on 23 March 2024
Very disappointing I have been sent a letter informing me I am no longer an nhs patient with this practice, I have also been told my booked appointment in 3 weeks time has been cancelled, I thought legally you had to be informed in writing with three months notice, is this practice in breach of this, the government have let this country down, if I have to go private so be it but I don’t see why I should pay any nhs contributions going forward I need that money for private health care cover, time to close the nhs down
Visited March 2024
Princes Street Dental Care has not yet replied.
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Review titled Lack of care for nhs patients
Rated 1 star out of 5
by Anonymous - Posted on 08 September 2023
Every appointment cancelled over the last 2 years , as an nhs patient my experience has been that the practice will only see private patients I’m worried for the future as someone on a low income who depends on nhs support. I have been hearing from other patients that this practice may be going private only and there is a feeling all nhs patient appointments are being cancelled regularly in an attempt to reduce nhs patient numbers as they are less profitable for the business. No appointment for two years and I genuinely believe I won’t get one in the hope I leave the practice, only problem is no one is taking on nhs patients I feel extremely let down by the practice and by our governments over the years who have allowed nhs patients to be failed in this way across the country.
Visited September 2023
Princes Street Dental Care has not yet replied.
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Review titled Terrible - looking for a new dentist
Rated 1 star out of 5
by Anonymous - Posted on 13 February 2023
Terrible dentist, terrible service, slow, unprofessional, don’t review their patients notes prior to appointment, bombarded with private aesthetics sales material in the waiting room, tried to suggest my daughter who has inflammatory bowel disease that she tries apples cider vinegar as opposed to the medication prescribed by the paediatric gastrointestinal team at Southampton hospital. Insulted my choice of haircut for my son, said he looks like a girl because he has long hair.
Visited February 2023
Princes Street Dental Care has not yet replied.
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Review titled Excellent dentist all round
Rated 5 stars out of 5
by Mr charro Collins - Posted on 05 December 2022
For a NHS dentist,this is a excellent service and the staff are so welcoming,the dentist herself was very excellent in the filling I had done and plus other dental work I've had done.
Visited November 2022
Princes Street Dental Care has not yet replied.
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Review titled Disappointment for their response
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2023
Every time I contact them, they never answer the phone. How can i book the appointment if they do not bothered to answer it. It is very disappointing as a patient.
Visited October 2022
Princes Street Dental Care has not yet replied.
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Review titled Very well run and professional practice.
Rated 5 stars out of 5
by Mr H - Posted on 29 June 2022
After moving towns we have found an excellent Dentist in Dorchester. My examination and eventual extraction were completed with minimal drama and extreme care.
Visited June 2022
Princes Street Dental Care has not yet replied.
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Review titled Poor customer service
Rated 2 stars out of 5
by Anonymous - Posted on 23 June 2022
I have been with this surgery for decades. Unfortunately staff change over is frequent in this practice. I appreciate how busy the practice is and pressures( I too work for the NHS) but unfortunately the customer service is very poor here. You can stand in reception and be ignored, no formal welcome. Phone calls and emails not answered so communication is difficult. I used to feel that the practice cared about me, but just feel like it’s a business now.
Visited June 2022
Princes Street Dental Care has not yet replied.
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Review titled Brilliant response
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2022
Having lost a filling late the night before, I was amazed to get an appointment the following afternoon and have the filling replaced immediately.
Visited June 2022
Princes Street Dental Care has not yet replied.