Prestige Dental Care - Ratings and reviews
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Monika A. Morrison - Posted on 05 September 2023
- The receptionist was welcoming, pleasant, and polite. - I was seen on time. - My dentist and her assistant were professional, made me feel relaxed, and explained what was going to happen. - My dentist listened to me and answered my questions. - After my treatment the receptionist gave me a further appointment that suited me.
Visited September 2023
Review titled Prestige Dental Care
Replied on 13 September 2023
Dear Monika We are so pleased you had such a wonderful patient journey. It's always rewarding to have comments like yours. Our team are very happy indeed. Kind regards Amanda Cristofoli ( Practice Manager)
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Excellent customer service from all the staff. New chairs in waiting area are a huge improvement. All of the dentists I have seen have been patient and understand that I have sensitive teeth.
Visited September 2023
Review titled Prestige Dental Care
Replied on 13 September 2023
Dear Patient Thank you for your kind words and yes the waiting room chairs have made such a difference. I will pass your comments on to our lovely team. Kind regards Amanda Cristofoli ( Practice Manager)
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Review titled Worst place I’ve ever been
Rated 1 star out of 5
by Jamie lee - Posted on 12 September 2023
I’ve registered at another dentist after my last visit. The dentist was poking at my tooth with his metal tool to the point where I was in so much pain and sweating! I wanted the tooth out! Got a new dentist now thank god
Visited August 2023
Review titled Prestige Dental Care
Replied on 13 September 2023
Dear Jamie Lee We're really sorry that you were unhappy with your experience with us on your last dental visit. Please feel free to contact us to discuss the visit to see if we can do anything to help, or, if you prefer we can book you with one of our more experienced dentists. Kind regards Amanda Cristofoli (Practice Manager)
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Review titled Wonderful practice, great team
Rated 5 stars out of 5
by Anonymous - Posted on 31 July 2023
They answered the phone promptly, were able to take new patients and had a very short waiting time to an initial appointment. When I explained I had symptoms of pain, they gave me advice over the phone and then were able to offer me a same day cancellation appointment. I was seen for that appointment on time by a very competent dentist who arranged an ongoing care plan and treatment and the whole situation was dealt with very efficiently! I am normally an extremely nervous dentist attendee but the whole staff were fantastic and I feel very confident in the care I receive there. In particular, the reception staff were very helpful, professional, and knowledgeable. The building surroundings look a little old fashioned but this service have put their time,effort, and funding where it counts yo ensure excellent patient care. Thank you!
Visited July 2023
Review titled Prestige Dental Care
Replied on 05 September 2023
Dear Patient What a lovely review. I will pass your comments on to our team. I'm sure they will be very pleased. Thank you!
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Review titled Excellent Practice
Rated 5 stars out of 5
by Richard B - Posted on 01 July 2023
The practice staff went above and beyond to arrange an appointment for me after an issue with a filling, A reply within minutes to the email I sent in the evening and a phone call first thing the next day to arrange a suitable time for me to go in. Nothing but praise for them, and of course for the dentists who have been excellent over the last 15 or so years that I have been a patient at this practice.
Visited June 2023
Review titled Prestige Dental Care
Replied on 05 September 2023
Dear Richard Thank you for your kind words. We do love to please our patients. I will pass your comments on to our team. Kind regards Amanda ( Practice Manager)
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
Great care received, from the reception team through to the dentist and nurses, they really go out of there way at prestige to ensure you are comfortable and have all the options.
Visited May 2023
Review titled Prestige Dental Care
Replied on 02 July 2023
Dear Patient Thank you so much for this lovely review. I will pass your comments on to the team at Prestige. They will be so pleased. Amanda ( Practice Manager)
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Review titled Friendly and efficient.
Rated 5 stars out of 5
by John Niblock - Posted on 17 April 2023
I attended for a 6 month checkup. I was pleased that a broken tooth was repaired at the same time. Everything was very efficiently handled and the staff were very friendly and helpful.
Visited April 2023
Review titled Prestige Dental Care
Replied on 25 April 2023
Dear John Our team are very pleased you had a pleasant patient journey and thank you for this review. Kind regards Amanda ( Practice Manager)
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Review titled Exactly right
Rated 5 stars out of 5
by Sylvia Squirrell - Posted on 11 April 2023
Had treatment today and was more than happy to leave a review as it was an emergency appointment and I have eye surgery tomorrow, so it just had to be done today. Excellent as per usual a very big thank you to all the staff!!
Visited April 2023
Review titled Prestige Dental Care
Replied on 25 April 2023
Dear Sylvia You are more than welcome! Thank you so much for your kind words. Regards Amanda (Practice Manager)
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Review titled Caring service
Rated 4 stars out of 5
by Donna Housden - Posted on 19 April 2023
Filling had fallen out dentist was empathetic as I needed it done asap as I was scattering mums ashes the next day. She fitted me in a did a fantastic job
Visited April 2023
Review titled Prestige Dental Care
Replied on 25 April 2023
Dear Donna We are really pleased we could be of help to you and really appreciate your comments. Kind regards Amanda ( Practice Manager)
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Review titled Very efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2023
I was seen on time, dealt with efficiently and with kindness and politeness. The dentist explained the treatment plan and the time scale.
Visited March 2023
Review titled Prestige Dental Care
Replied on 25 April 2023
Dear patient Thank you for your feedback. I will be sure to pass this on to our team. Kind regards Amanda ( Practice Manager)