Phoenix Dental Kingswood - Ratings and reviews
Reviews
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Review titled Very good practice
Rated 5 stars out of 5
by Joanne Childs - Posted on 13 April 2023
I have been with this practice for 42 years. They ate always friendly and professional. My daughters and grandchildren go there too and the children are never afraid.
Visited April 2023
Review titled Phoenix Dental Kingswood
Replied on 20 April 2023
Dear Joanne, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2023
Always polite and professional on phone and in reception, they just go the extra mile. The dentist always polite and gave a good sense of humour
Visited February 2023
Review titled Phoenix Dental Kingswood
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great service
Rated 5 stars out of 5
by Keith Dickerson - Posted on 15 October 2022
Very welcoming ,efficient reception staff. Appointment pretty much on time. Dentist and nurse very friendly and efficient Thorough examination and clean. Would definitely recommend.
Visited October 2022
Review titled Phoenix Dental Kingswood
Replied on 17 October 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Seen for emergency
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2022
I have been in agony for more than 24 hours but contacted the surgery on Friday morning and was offered an appt that morning.. after having x rays of my teeth it was confirmed I have an infection in the gum/jaw next to a tooth which has grown sideways... I need this tooth removed after the infection has cleared up (given penicillin for this). However was disappointed to learn that I need to be referred to another facility for this and was hoping for the extraction to be done at my surgery ASAP. I have to unfortunately wait for an appointment to come through but I'm in so much pain and don't think I can wait too long for this... very happy but also slightly disappointed
Visited October 2022
Review titled Phoenix Dental Kingswood
Replied on 21 April 2023
Dear Patient This is wonderful to hear. Thank you for sharing your experience with us. It is unfortunate that under certain circumstances treatment has to be referred out to dental hospitals in order to perform more complex extractions. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Brilliant practice
Rated 5 stars out of 5
by Gill Whiteman - Posted on 09 September 2022
My dentist is very clean and tidy. My appointment was pretty much on time and was carried out by my very experienced expert friendly dentist who is great and I would highly recommend
Visited September 2022
Review titled Phoenix Dental Kingswood
Replied on 12 October 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Treated as an individual
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2022
Reception very welcoming and helpful. Dental surgeon treated me as an individual and spent time answering my questions
Visited September 2022
Review titled Phoenix Dental Kingswood
Replied on 12 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very friendly
Rated 5 stars out of 5
by Anonymous - Posted on 27 July 2022
I always find the practice staff helpful and polite my dentist is always has patience with me as does her nurse
Visited July 2022
Review titled Phoenix Dental Kingswood
Replied on 11 August 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Emily-Patient Support Team