Oak Dental Rochford
Oak Dental Rochford, 9 West Street, Rochford, Essex, SS4 1BEContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Oak Dental Rochford.
Reviews
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Review titled Good visit
Rated 5 stars out of 5
by Debra Tanton - Posted on 13 December 2024
I was greeted pleasantly and treated with respect throughout my visit. My practitioner discussed my treatment, addressed any concerns I had. I was involved in the plan for future treatment.
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2024
My teeth are not perfect and need some work, but due to finances it has not been possible. Even though my dentist reassures and explains what needs to be done and gives me the confidence that eventually it will all be sorted in due time.
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 December 2024
Have been to this practice with my wife for many, many years and it still keeps to its high standard, yesterday was no exception with appointments on time and staff very professional and happy, have already booked our next appointments. On yesterdays visit we were given very detailed in formation on what our teeth needed treatment for and various options to consider
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Highly Recommended Dentist
Rated 5 stars out of 5
by Simon Cluett - Posted on 13 December 2024
I had a check-up yesterday, and have had more extensive work previously such as fillings and an extraction. As always, the experience was excellent (or, as excellent as such a visit can be!). I didn’t have to wait ages to be seen, the staff are friendly, and the practice itself is both stylish and comfortable. Most importantly, my dentist is welcoming, pleasant, and efficient. Highly recommended!
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2024
My visit was very good. The reception staff were polite and helpful as was the dentist and assistant. I would recommend this practice to friends and family
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Caring and Considerate Practice
Rated 5 stars out of 5
by Lesley Taylor - Posted on 07 December 2024
Highly recommend the practice. Friendly team of staff on arrival. My dentist accommodates my nervousness, he is patient and puts me at ease. He offers advice and gives me options to make my own decision. I now have a more pleasant experience of visiting the dentist :)
Visited December 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for taking the time to leave your feedback. We are really pleased you are happy with the service you receive from our team. Thank you for choosing us as your dental practice and for recommending us. Many thanks, The Dental Team
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Review titled Awful service
Rated 1 star out of 5
by Anonymous - Posted on 20 November 2024
Completely rushed, as they was running late which is unacceptable as patient care should come first. During the full procedure conversation between the Dentist and nurse discussing colleagues not attending work, bad practices, bad employees, receptionists not understanding the job role etc. Made me feel as if I was not even in the room and just a mannequin on the table, to the point where i couldnt tell if the dentist was giving me instructions how the procedure was going or if he was carrying on his bad mouthing of employees. No duty of care at all. Aftercare has been extremely awful due to how rushed the surgery was. Would never recommend and I'm considering taking legal action.
Visited November 2024
Review titled Oak Dental Rochford
Replied on 17 January 2025
Dear Patient, Thank you for your feedback. We are sorry to learn that you were unhappy with the care you received and welcome the opportunity to look into your concerns raised. We would like to apologise your experience was not what we expect for our patients. Your feedback has been shared with the team to help improve our service. We operate an in house complaints system to help resolve any issues directly with the patient. If you would like us to help, please do get in touch with us directly, our practice manager will be happy to assist you. Many thanks, The Dental Team
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 November 2024
I am a very nervous person. Everyone that I came into contact with, from the minute I walked through the door, was kind and thoughtful. They did their best to put me at ease, which wasn't easy.
Visited November 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Top notch and professional
Rated 5 stars out of 5
by TOLULOPE OLAJIDE-GIWA - Posted on 20 November 2024
The staff members were friendly and professional. The environment was decent and clean. I was in and out of the chair in no time and I have never been so calm in a dentist's chair before
Visited November 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Very professional
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2024
As always - appointment on time - seen by a very communicative and efficient dentist. Very clean environment The receptionist was professional in her communication to me
Visited November 2024
Review titled Oak Dental Rochford
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team