Norwood Green Family Dental Practice
269 Norwood Road, Norwood Green, Southall, Middlesex, UB2 4JJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled I wouldn’t recommend this practice to anyone
Rated 1 star out of 5
by Anonymous - Posted on 21 May 2025
I had an incredibly frustrating visit at this dental practice. Despite being only five minutes late, I was repeatedly called while on my way, forced to stop with my bike multiple times—only to be blamed for being late when I arrived. The dentist made it seem like they had been waiting for 30 minutes, but my actual appointment was barely delayed. I got the impression that they were rushing to finish before their lunch break, rather than prioritizing patient care. When I asked if they wanted to rush, I stated that I’d rather reschedule than have my daughter’s treatment done in a hurry. My daughter had three cavities, yet they chose to fix the least urgent one first. The entire procedure was completed in just five minutes. When I asked if they could address another tooth, I was told that the dentist was heading for lunch—this was at 12:35, while the practice closes for lunch at 1:00. Overall, I felt like patient care wasn’t the priority, and the appointment was handled with little concern for my daughter’s needs. Also the final step to complete the filling routine process was not completed, due to the lack of care of the Doctor. I wouldn’t recommend this practice to anyone who values thorough and attentive dental treatment.
Visited May 2025
Norwood Green Family Dental Practice has not yet replied.
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Review titled I wouldn’t recommend this practice to anyone
Rated 1 star out of 5
by Beata Brezovai - Posted on 21 May 2025
I had an incredibly frustrating visit at this dental practice. I was repeatedly called while on my way, forced to stop with my bike multiple times, which made me to be 5min late. The dentist made it seem like they had been waiting for 30 minutes, but my actual appointment was barely delayed. I got the impression that they were rushing to finish before their lunch break, rather than prioritizing patient care. When I asked if they wanted to rush, I stated that I’d rather reschedule than have my daughter’s treatment done in a hurry. My daughter had three cavities, yet they chose to fix the least urgent one first. The entire procedure was completed in just five minutes. When I asked if they could address another tooth, the reason being as that one was the reason for me booking the emergency appointment, as my child avoiding eating due to pain. The Dentist just easily stated that he is going for lunch as he is not willing to do more then 1 tooth, this was at 12:35, while the practice closes for lunch at 1:00. That's the treatment we had to wait for 2 weeks, my daughter issue not solved, still on pain. This is unacceptable. Overall, I felt like patient care wasn’t the priority, and the appointment was handled with little concern for my daughter’s needs. I wouldn’t recommend this practice to anyone who values thorough and attentive dental treatment.
Visited May 2025
Norwood Green Family Dental Practice has not yet replied.
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Review titled Great family oriented Surgery
Rated 5 stars out of 5
by Amjad Syed - Posted on 07 April 2025
I had a tooth which had the crown fallen off and it looked like I would have to get it extracted but asked the dentist if could salvage it rather extraction the dentist managed to fix it so far I am extremely lucky its still intact.
Visited January 2025
Norwood Green Family Dental Practice has not yet replied.
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Review titled Appalling behaviour
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2025
I called the surgery this evening to book a routine appointment and the receptionist who tends to work with them over 30 years was very rude. We were on speaker and whilst booking appointment she asked You haven’t been to us for 2 years and I explained that you do not have same dentists. The answer was you should go back and whilst explaining whe hung up on the phone. I went to the surgery and she did not entertain or treated us well.
Visited January 2025
Norwood Green Family Dental Practice has not yet replied.