North Heath Dental Practice

184-186 Bexley Road, Erith, Bexley, Kent, DA8 3HF

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Reviews

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1. Review titled Unprofessional Practice

   ★

   Rated 1 star out of 5

   by Francis - Posted on 22 September 2023

   I had a first time appointment here on 22.09.23 at 10:35am. I arrived 10 minutes early and completed and handed back a new patient form within a few minutes and then sat patiently waiting to be called. In the meantime I observed that all of the patients present before me had been called and gone and people who arrived after me were being called ahead of me. At 11:10 I went and enquired as to why no one had attended to me. The reception simply said sorry "...will call you next" nothing else until 11:30 after which I had had enough of waiting and went and got a refund. Aside from me going up to the reception no one ever approached me to advise of the delay. A paying customer having to wait over an hour to be seen is just unacceptable and unprofessional. Poor, poor service.

   Visited September 2023

   Report as unsuitable

   North Heath Dental Practice has not yet replied.

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