North Cumbria PCTDS
Carlisle Dental Centre, Infirmary Street, Carlisle, Cumbria, CA2 7HYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Absolute credit to the NHS
Rated 5 stars out of 5
by Pete - Posted on 23 April 2025
Not so long ago my old dentist went fully private and unfortunately couldnt afford denplan for the family. I had at that point not seen a dentist for a year. I have an almost phobia of dentistry. However I had a root canal tooth fall apart and left it for over a year as there was no pain. Incidentally I then cracked another neighbouring tooth on some food. Unfortunately at that point both the root canal and cracked tooth both flared up fairly quickly with pain and swelling. I rang the Northwest line for North Cumbria and got through to these folks. Apologies I didnt get the name of triage handler but they were really good too and got me a time that suited for my kids. Upon arriving filled out the form and paid a very reasonable sum before getting taken straight in, no waiting around. The dental nurse was fab. I don't think in the past 20 years I could recall such a caring and considerate dental nurse. Despite me being hopeless with dental pain I've got to say empathy and help goes a long way The dentist equally was really sound..even showed me and explained my xray,.my options and talked me through each step and kept my distracted when necessary. Lots of pain relief throughout given whenever I had any electric type sharp pains, they were dealt with. I ended up having a double extraction but in all honesty there was minimal pain. Aftercare was good, explained and made sure to take my time before going home. Im not one for leaving many reviews. But the team here are an absolute credit to the NHS Special thanks goes to dental nurse and Dentist. Shame we cant name them as credit needs passed on
Visited April 2025
North Cumbria PCTDS has not yet replied.
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Review titled Great practice and great staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
I went for an emergency appointment, the dentist and dental assistant were just lovely and very patient! When I came out I felt a bit wobbly. I sat down and they all helped as fast as they could. They stayed with me to make sure I was OK and well enough to drive before I left. They also called me a couple of hours later to see how I was and to see if I got home safe. I honestly can't thank them enough or give them enough praise. They're just fab. I've always had a very positive visit every time I've been here!
Visited August 2024
North Cumbria PCTDS has not yet replied.