Reviews

Displaying 1 to 1 of 1

1. Review titled Disappointed

   ★★★

   Rated 3 stars out of 5

   by Brian - Posted on 11 November 2022

   Hi I had a appointment booked for a check up, when I arrived I was told my hc2 certificate had expired and I need to provide a new one before I can be seen (i offered to either phone through the new certificate number or bring it through the next working day) or pay upfront, I am on uc and don't have the money so the appointment was cancelled. I feel it was a waste of the dentists time as well as my own. I feel the whole thing could have been handled more sympathetically

   Visited November 2022

   Report as unsuitable

   Review titled mydentist, Wigan Road, Euxton

   Replied on 10 May 2023

   Dear Brian, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

   Report as unsuitable

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