Reviews

Displaying 1 to 2 of 2

1. Review titled Very short notice

   ★★

   Rated 2 stars out of 5

   by Anonymous - Posted on 14 September 2023

   I was on my way to my appointment and was about 2 minutes away when someone called me to cancel my appointment I feel this should have been done the day before not when I was literally on the doorstep

   Visited September 2023

   Report as unsuitable

   Review titled mydentist, Whitehorse Street, Baldock

   Replied on 18 September 2023

   Dear Patient, Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager on who will be happy to talk to you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

   Report as unsuitable

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2. Review titled So lucky !!

   ★★★★★

   Rated 5 stars out of 5

   by Marissa Hamonet - Posted on 18 May 2022

   So very lucky and extremely happy to be a patient at this wonderful practice From the moment you walk in the staff are friendly ,professional and kind. I always feel at ease and very happy with my procedures Highly recommended 5*

   Visited May 2022

   Report as unsuitable

   Review titled mydentist, Whitehorse Street, Baldock

   Replied on 19 May 2022

   Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

   Report as unsuitable

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