mydentist, Western Road, Andover - Ratings and reviews
Reviews
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Review titled Was a great practice
Rated 3 stars out of 5
by S Pinch - Posted on 04 May 2023
I am very distressed to fined out that because of unfortunate circumstances eg husbands illness that because I had not been able to attend dentist that I was no longer a NHS patient unfortunately my husband needed 24/7care for the last two years and has only just passed away and when I rang today was told that I had to go private no letters or communication to inform me do not think that this is right
Visited May 2023
Review titled mydentist, Western Road, Andover
Replied on 10 May 2023
Dear S Pinch, We are sorry to hear that you are unhappy with our practice. Due to our current NHS appointment available we are unfortunately not able to offer appointments to everyone who contacts the practice, and this can include patients who have previously attended. We are only able to offer appointments subject to capacity. I am sorry that we have been unable to assist you at this time. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Never again
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2023
Didn't like the way the way I was treated been left for 6 months with tooth infection they forgot to refere me and the way the lady spoke to me when was having treatment no respect I will never go back there
Visited January 2023
Review titled mydentist, Western Road, Andover
Replied on 10 May 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great job Thank you
Rated 5 stars out of 5
by Peter Friswell - Posted on 25 September 2022
I was very nervous but the Dental Hygienist was very patient and did a brilliant job, she made my teeth look amazing again and she also taught me how to use the Dental brushes properly, which is vital for the permanent brace that I have fitted, and with the combination of using these brushes and changing my mouthwash to Corsodyl I have managed to keep these brace clean for 6 months now, where I used to try and use Dental floss which just kept on snapping. So thank you very much.
Visited September 2022
Review titled mydentist, Western Road, Andover
Replied on 14 October 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Gp
Rated 5 stars out of 5
by Lesley Mary Morton - Posted on 14 April 2022
Yet again Gp comes to the rescue. He is such an amazing dentist .Always going the extra mile .removing my teeth totally painless and giving me my plate .Great work as always
Visited April 2022
Review titled mydentist, Western Road, Andover
Replied on 21 April 2022
Dear Lesley, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your kind comments for Dr Gp. . I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards {my}dentist