mydentist, School Lane, Chilwell
School Lane Dental Centre, 65 School Lane, Chilwell, Beeston, Nottinghamshire, NG9 5EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor communication
Rated 3 stars out of 5
by Anonymous - Posted on 17 March 2025
After my appointment was cancelled numerous times I was finally able to book one for a Monday, as I was advised the NHS dentist who worked on a Friday had left. I took the morning off work, however when I attended I was told that no appointment had been made for me. This was very frustrating and made me question why the receptionist gave me the appointment but did not even book me in.
Visited March 2025
Review titled mydentist, School Lane, Chilwell
Replied on 03 April 2025
Hi, We are sorry to hear about your experience at our practice, if you have not already done so I would advise that your speak with our Practice Manager, who will be happy to assist at this time. Kind regards, Julie - mydentist Patient Services Team Leader
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Review titled Positive appointment
Rated 4 stars out of 5
by Anonymous - Posted on 14 July 2024
After our appointment had been cancelled four times in a row by the practice, we eventually came in for our appointment this weekend. The dentist is so welcoming and as a caring nature. He helps to make the children feel calm and is positive about their oral health. The dentist offers informative advice and puts patients at ease. A fantastic dentist. Also the receptionist was lovely too.
Visited July 2024
Review titled mydentist, School Lane, Chilwell
Replied on 25 July 2024
Dear Patient Thank you for taking the time to leave the practice a 4 star review. We understand your frustration and apologise that you have experienced a number of appointment cancellations. Patient care is of the utmost importance to us so I am pleased that you and your had a positive experience whilst in our practice. Kind regards Calista - Patient Services Advisor mydentist
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Review titled Very good practice & friendly
Rated 5 stars out of 5
by Paul brazener - Posted on 08 June 2023
I've had a couple of visits to School lane Dentist and received excellent work, the particular Dentist made me feel at ease during treatment & worked non stop as both treatments I sat in chair a good hour or more.
Visited June 2023
Review titled mydentist, School Lane, Chilwell
Replied on 26 June 2023
Dear Paul Brazener, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader