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mydentist, Richardshaw Lane, Pudsey - Ratings and reviews

Reviews

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  1. Review titled Goods and service was not up to par

    Rated 1 star out of 5

    by Byran Fuller - Posted on 08 March 2024

    Dentist my upper denture as broken the third time & my bottom denture broken twice, at the beginning i talk about the quality of the dentures I don't think she was satisfied with what I was saying, when I had the first broken denture I told her I need to rebuild my dentures but she didn't agree and when my bottom dentures broken the second time she told me to take it to some lab in the future that means she did not want to see my face anymore, I always pick up my denture at the reception desk, I have the impression I was paying for goods and service but none was good enough, it was the worst goods and the worst service I've received from this dentist this is a rip-off

    Visited December 2023

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    Review titled mydentist, Richardshaw Lane, Pudsey

    Replied on 12 March 2024

    Dear Byran, We are sorry to receive your 1 star review. In relation to your comments the treatment you have had is under private care and not NHS. I can see that you were last in the practice 3 years ago but are currently awaiting an appointment next week where you have agreed to speak with the Practice Manager. I trust that this will resolve any issues and further treatment can commence. Kind regards, Julie - mydentist Patient Services Team Leader

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