mydentist, Quay Road, Bridlington - Ratings and reviews
Reviews
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Review titled Not helpful
Rated 3 stars out of 5
by Anonymous - Posted on 13 September 2023
Having been a patient here for a while and not having an appointment due to our dentist been unavailable is on "holiday " long term we've had several appointments cancelled I've now got toothache. I have riung for days on end at time stated to ask to be seen and was reassured in an emergency that we would be , however this has not happened and so much for prioritising those patients of this missing dentist ! Appointments obviously have had to be cancelled because of this but to leave people in pain because they are sat in your telephone queue you then say all appointments have gone . You can't get help anywhere else either as your still technical registered to the practice . Excellent service and patient heath compromised
Visited September 2023
Review titled mydentist, Quay Road, Bridlington
Replied on 02 November 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. As we can not identify you from the review, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled excellent dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2023
Having needed 5 cavities to be filled, I expected to have a few appointments for my dentist to do the work. However it was all done in one go, and without pain. I am very impressed. The staff were friendly, supportive and explained clearly what was being done. Thank you My Dentist, in Bridlington.
Visited March 2023
Review titled mydentist, Quay Road, Bridlington
Replied on 20 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Quickly sorted out
Rated 5 stars out of 5
by Nick Dyson - Posted on 31 March 2023
I lost a filling and needed a quick solution prior to a long holiday in 2 days time. My dentist was unavailable so another at the practice sorted me out. I got an emergency appointment and whilst the tooth required a crown so couldn’t be done quickly. I got a temporary fix until I could get back again in 4 weeks. I even brought forward an appointment upon my return to get things moving. Very happy with a quick pain free service. Would certainly recommend this practice
Visited March 2023
Review titled mydentist, Quay Road, Bridlington
Replied on 20 April 2023
Dear Nick, Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Superb Practice
Rated 5 stars out of 5
by Moira L. - Posted on 26 August 2022
I had root canal and an extraction. Prompt, efficient, kind, sensitive treatment. I have a fear of dentists, but the service was exemplary, all possibilities explained carefully and gently. I was able to calm down because of the professional, expert and caring treatment I received from the dentist, their assistant and the reception staff. I cannot recommend this dental practice more highly.
Visited August 2022
Review titled mydentist, Quay Road, Bridlington
Replied on 12 September 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Proffesional and Efficient
Rated 4 stars out of 5
by Anonymous - Posted on 12 August 2022
Our NHS dentist has cancelled every appointment we've had in the last two years. We contacted mydentist as private patients, we were seen within two weeks and had a very thorough initial consultation, luckily neither of us needed any additional work and we have our next appointments in the diary in 9 months time.
Visited August 2022
Review titled mydentist, Quay Road, Bridlington
Replied on 12 September 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Alofbrid - Posted on 23 July 2022
My appointments are made before I leave the practice after treatment and they always meet my needs. The service is first class both at Reception and by the Dentist and Assistants. They are always welcoming and to receive “Happy Birthday “ greeting on my last visit was special. The treatment required is explained clearly and completed painlessly and professionally.
Visited July 2022
mydentist, Quay Road, Bridlington has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Deborah Johnson - Posted on 09 July 2022
I visited MyDentist for a check up and I was very impressed. The colleagues on reception were friendly and efficient and the dentist I saw was really lovely. I have an irrational fear of visiting any dentist but she was really kind and reassuring as well as being very thorough and efficient at the same time.
Visited July 2022
Review titled mydentist, Quay Road, Bridlington
Replied on 11 July 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Emily-Patient Services Admin.
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Review titled Great practice
Rated 4 stars out of 5
by chloe Bentley - Posted on 18 August 2022
when I arrive the desk staff are always kind and attentive and my dentist herself is a brilliant hard working woman and always does whats in my nest interest
Visited July 2022
Review titled mydentist, Quay Road, Bridlington
Replied on 12 September 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Lovely dentist
Rated 5 stars out of 5
by John Jack - Posted on 25 June 2022
Quick and professional, no nonsense very friendly and helpful, put at ease as soon as you walk in the door , no trauma no anxiety no worries completely satisfied
Visited June 2022
Review titled mydentist, Quay Road, Bridlington
Replied on 11 July 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Emily- Patient Services Admin.