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mydentist, Portland Road, Wyke Regis - Ratings and reviews

Reviews

Displaying 1 to 2 of 2

  1. Review titled Bitterly Disappointed

    Rated 1 star out of 5

    by Stuart McLeod - Posted on 08 June 2023

    I have been an NHS patient with this practice for many years. Over the past two years the practice has cancelled three appointments for my regular check - ups. The last cancellation was apparently cancelled due to my dentist returning to eastern Europe and I was promised a replacement would be appointed. I have recently received a letter from the practice now inviting me to go private with them, with 3 levels of service, at which I could, at the least, see a dentist once a year. The letter did not confirm the promised new appointment, but stated that if I chose to remain as an NHS patient, the practice may not be able to guarantee me any appointments. I spent my entire working career as a teacher and head teacher in the state primary sector, and if I had treated my clientele, the parents and pupils, in such a cavalier fashion and reneging on promises about staffing, I would have felt I had failed my most loyal community. I am now a retired state pensioner and feel I have now no real option but to use that money to support private dental practice; good for profit, poor for integrity.

    Visited May 2023

    Report as unsuitable

    Review titled mydentist, Portland Road, Wyke Regis

    Replied on 10 July 2023

    Thank you for your feedback. I am sorry for any inconvenience caused in relation to your treating dentist no longer providing NHS treatment. Your dentist has taken the decision to no longer offer dental services on the NHS. Where routine NHS provision is not currently available, your practice will be able to offer alternative private options. We hope that these alternatives will allow you to access dental care at this time. Please contact the practice should you require more information, so they can discuss with you your needs. Kind regards, {my}dentist Patient Support Team

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  2. Review titled Great Practice

    Rated 5 stars out of 5

    by Ellen Conran - Posted on 11 July 2022

    I have been attending My Dentist at Wyke Regis for several years and they never fail to look after me as I am very scared they put me at ease . I am 80 and they are the only dentist I can honestly say that have never failed to put me at ease and reassure me they care and that means a lot to me

    Visited July 2022

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    Review titled mydentist, Portland Road, Wyke Regis

    Replied on 19 July 2022

    Dear Ms Conran Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards {my}dentist

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