mydentist, Newcastle Road, Sunderland - Ratings and reviews
Reviews
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Review titled Best Dentist
Rated 5 stars out of 5
by Victoria Maw - Posted on 08 March 2024
MyDentist, Newcastle Road has restored my faith in dentists! I developed a fear/phobia of dentists following a bad experience elsewhere resulting in me not going to the dentists for over 10 years. A cracked tooth meant I had to face the fear. The dentist was superb, very caring and supportive and the treatment I received was first class. Thank you
Visited March 2024
Review titled mydentist, Newcastle Road, Sunderland
Replied on 12 March 2024
Dear Victoria, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Brilliant Practice
Rated 5 stars out of 5
by Susan Mason - Posted on 23 June 2023
Both my husband and myself are very pleased with the practice. The reception staff are very courteous and helpful and the lady dentist and assistant are brilliant. Everything was explained before and during the procedure, and advice given afterwards. The decor is pleasant with plenty of information boards to read.
Visited June 2023
Review titled mydentist, Newcastle Road, Sunderland
Replied on 26 June 2023
Dear Susan Mason, Thank you for your feedback. I am pleased to read that you are both happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Lovely helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2022
I'm really nervous, having told the dentist ,she made me feel at ease and also talked me through the procedure to keep me calm
Visited November 2022
Review titled mydentist, Newcastle Road, Sunderland
Replied on 22 November 2022
Dear Patient Thank you for taking the time to leave positive comments for our clinician here at the practice. It’s wonderful to hear that you have had a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Fantastic Service
Rated 5 stars out of 5
by John Usher - Posted on 18 September 2022
Customer service second to none. No pressure and very professional. I am ery happy with the work undertaken and tge advice I received about future dental procedures.
Visited September 2022
Review titled mydentist, Newcastle Road, Sunderland
Replied on 13 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Nice people
Rated 5 stars out of 5
by John Wylie - Posted on 27 August 2022
It's never an experience you look forward to but an extraction was totally painless and almost comfortable. My Dentist was lovely and all the staff were pleasant, nice folk.
Visited August 2022
Review titled mydentist, Newcastle Road, Sunderland
Replied on 16 September 2022
Good Morning John Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards {my}dentist