mydentist, New Road, Ludlow - Ratings and reviews
Reviews
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Review titled Lovely Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
Always greeted and made welcome, helpful in trying to fit appointments , reminders sent via email and text so you never miss an appointment . Also can complete medical online
Visited April 2023
Review titled mydentist, New Road, Ludlow
Replied on 25 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Private patient
Rated 4 stars out of 5
by Anonymous - Posted on 27 January 2023
I have been unable to be an NHS patient so I am a private patient. Therefore I am liable for full costs. Emergency appointment is £85. The practice is very polite but short staffed. The service can be a triage service. I had to have a denture and tooth extractions. The dentist is very good and efficient and clearly under pressure. The private costs are high and no finance available for this particular work. The alternative would be no teeth and problems with infections potentially. The NHS needs more dentists! The costs are high and no doubt justified by the very large my dentist practice!
Visited January 2023
Review titled mydentist, New Road, Ludlow
Replied on 08 March 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice very friendly and accommodating
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
All staff very friendly and helpful. Dentist very good and made me feel relaxed. Highly recommended.
Visited November 2022
Review titled mydentist, New Road, Ludlow
Replied on 14 November 2022
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Georgina Smith - {my}dentist Patient Services
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2022
I've been lucky enough to have used this practice for many years. It is a small, friendly group practice. The premises have had a major uplift quite recently and are now modern and pleasant. The treatment rooms are very high spec. The dentist I have is excellent. Everything is carefully explained and options fully discussed, but final decisions are mine. I have had significant work in recent years including three new crowns. I am very pleased with both the process and the outcomes.
Visited October 2022
Review titled mydentist, New Road, Ludlow
Replied on 13 October 2022
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Really Great Practice
Rated 5 stars out of 5
by Steve Price - Posted on 14 July 2022
A very professional service ! I felt "at ease" throughout. Many years ago I dreaded going to the dentist .. but no longer.
Visited July 2022
Review titled mydentist, New Road, Ludlow
Replied on 19 July 2022
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards {my}dentist
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Review titled Friendly Practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 June 2022
Great team, very friendly, reassuring & efficient, whilst maintaining excellent standards of dentistry.
Visited May 2022
Review titled mydentist, New Road, Ludlow
Replied on 07 June 2022
Dear Patient, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards {my}dentist
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Review titled Very friendly, great treatment
Rated 5 stars out of 5
by Paul Bayliss - Posted on 09 April 2022
Have been going to this practice for several years now and have always found the reception staff friendly and helpful and the treatment received is excellent and pain free. Highly recommended. Thank you for caring in these difficult times.
Visited April 2022
Review titled mydentist, New Road, Ludlow
Replied on 19 April 2022
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic practice
Rated 5 stars out of 5
by Jo Swinbourne - Posted on 06 April 2022
Very well looked after & care about patient needs. Treatment was quick with minimal pain as there could be.
Visited April 2022
Review titled mydentist, New Road, Ludlow
Replied on 08 April 2022
Dear Jo, Thank you for such a wonderful review for our practice which is very much appreciated. Thank you for sharing your patient experience with us and we look forward to welcoming you back for your future appointments. Kind Regards {my}dentist
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Review titled Five star Practice!
Rated 5 stars out of 5
by Paul Terry - Posted on 21 May 2022
I cannot speak highly enough of the whole team at My dentist, Ludlow. After years of treatment I consider myself fortunate to have such a friendly, caring, professional local practic. They are always so willing to sort any dental problems and check - ups and explain choices of treatment clearly before proceeding. Very pleased to recommend them.
Visited April 2022
Review titled mydentist, New Road, Ludlow
Replied on 23 May 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader