mydentist, Holderness Road, Hull - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 March 2023
My children and myself have always been a patient at this dentist. Every member of staff that I have come into contact with have always been lovely. The receptionists are polite , the dentist's are very kind and caring. The place itself is very clean
Visited March 2023
Review titled mydentist, Holderness Road, Hull
Replied on 16 May 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Make those gnashers smashers!
Rated 5 stars out of 5
by Keith Anderson. - Posted on 10 October 2022
Excellent service and curteous staff. I didn’t wait long for my treatment and can thoroughly recommend this dentist.
Visited October 2022
Review titled mydentist, Holderness Road, Hull
Replied on 12 October 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent treatment
Rated 4 stars out of 5
by Kaye - Posted on 10 August 2022
I have been with this practice for many years but have not been since the pandemic so I expected that my name had been deleted from their patient list. However when I rang for an appointment for a lost filling I was given an appointment for the next day. Treated today by ( would like to leave their named but this is not permitted.) my usual dentist in a kind and caring way and felt no pain. Thank you. The reception staff could have been a little more interested and welcoming.
Visited August 2022
Review titled mydentist, Holderness Road, Hull
Replied on 12 October 2022
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Thank You
Rated 5 stars out of 5
by Anonymous - Posted on 12 July 2022
I would just like to say a big thank you to my dentist for putting me at ease when i had my tooth taken out. I arrived at the surgery very nervous and even though I was still nervous through the whole procedure he had the patients to guide me through, once again i would like to say a big thank you.
Visited July 2022
Review titled mydentist, Holderness Road, Hull
Replied on 20 July 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards {my}dentist
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Review titled Very good experience
Rated 5 stars out of 5
by Colin Gregory - Posted on 26 June 2022
I had a filling on my front tooth and a clean it was painless quick and very well done. A new appointment was arranged on my way out and I will get a reminder by text, all very efficient.
Visited June 2022
Review titled mydentist, Holderness Road, Hull
Replied on 11 July 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Emily-Patient Services Admin.
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Review titled Great practuse
Rated 5 stars out of 5
by Anonymous - Posted on 08 June 2022
Always made to feel comfortable,safe and welcome the staff from receptionist to dentist give 100% every time
Visited June 2022
Review titled mydentist, Holderness Road, Hull
Replied on 13 June 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Brillient practice
Rated 5 stars out of 5
by Sue Ashton - Posted on 26 May 2022
Had my first appointment after 2 yrs and all the staff where great.. i felt save which was very reassuring in these covid times which was very welcoming..i have been with this practice for approx 20 yrs and have seen the same dentist each visit.. the staff treat you with the upmost respect making you feel relaxed so thankyou for all you do for all of us as patients..its really appreciated
Visited May 2022
Review titled mydentist, Holderness Road, Hull
Replied on 30 May 2022
Dear Sue, Thank you for such a wonderful review. It is very much appreciated. I am so very pleased to read your kind comments for our practice team. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards {my}dentist
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Review titled Friendly practical practice
Rated 5 stars out of 5
by Chris Greenwood - Posted on 20 May 2022
I received excellent service following a short notice emergency appointment request. The dentist provided an optimal solution to my requirements.
Visited May 2022
Review titled mydentist, Holderness Road, Hull
Replied on 23 May 2022
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Not child-friendly
Rated 1 star out of 5
by Anonymous - Posted on 25 April 2022
Took my son for the first time in 3 years, after previous appointments were cancelled during the pandemic. We had some concerns about his teeth, and explained to the dentist while there that son was anxious and had sensory issues and had been struggling to adequately brush due to fear of touching a wobbly tooth that had not fallen out several months after the big tooth had grown behind it. The dentist rudely told my son that his teeth "hadn't been brushed at all" which did not give my son any credit for his attempts. Nor did he offer any advice or demonstration on correct brushing technique. Dentist was very cold and abrupt, and only tried to salvage things at the end by giving a sticker and recommending we saw a lady dentist next time. Too little, too late. When I asked direct questions to try and seek reassurance for my son, who at this point was trying not to cry, these were ignored and no reassurance offered. Appalling people-skills, inexcusable at best, but when dealing with anxious children, unforgivable. Previous encounters with different dentists at the practice were very different in a positive way but unfortunately being over two years ago can't be included in this review.
Visited April 2022
Review titled mydentist, Holderness Road, Hull
Replied on 05 May 2022
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader