mydentist, High Street, Petersfield - Ratings and reviews
Reviews
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Review titled Only 1 NHS Dentist
Rated 2 stars out of 5
by Anonymous - Posted on 19 May 2023
Got a letter to say your child dental care is changing and that they only have private care available and they are doing dental plans called to ask to go over to an nhs dentist at the practice and was told that i can try and call back in August and see if they have found a new one but considering they have been looking for 3 years they properly wont find one. Would be different if they dental plans were at a good value for the service you get but when looking at the cost seems you pay more monthly then if you paid the cost separately. Not a single other nhs dentist in the area.
Visited May 2023
Review titled mydentist, High Street, Petersfield
Replied on 13 July 2023
Dear Patient Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Dental practice
Rated 1 star out of 5
by Anonymous - Posted on 31 March 2023
Over the past few months I have been receiving treatment from the dentist on the second floor my treatment consisted of removing a number of broken teeth and this was exemplary. Then started the fitting of my upper plate of false teeth, sadly after four attempts the teeth I was given fitted so badly that the only way I could keep them in was to keep my mouth closed. I met with the receptionist and aired my grievance and she agreed to refund the money I had paid. The dentist couldn’t continue as I understand that he is now going on leave and leaving the practice. Needless to say I am disappointed and can see no chance of getting an upper replacement plate.
Visited March 2023
Review titled mydentist, High Street, Petersfield
Replied on 24 April 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Cheerful, friendly, professional and thorough
Rated 4 stars out of 5
by MR D C JENKIN - Posted on 08 February 2023
She was cheerful, friendly, careful and very professional and her offer to telephone me in ten days to check that the problem had cleared up, was a real bonus and very unexpected.
Visited February 2023
Review titled mydentist, High Street, Petersfield
Replied on 24 April 2023
Dear Mr D C Jenkin, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader