mydentist, Harrison Street, Barnoldswick - Ratings and reviews
Reviews
-
Review titled Not happy
Rated 1 star out of 5
by Anonymous - Posted on 25 August 2023
So had dentures do not fit bite does not like up gaps when i bite down. Digging in my gums leaving lumps. Been kicked off list as missed one appoitment due ti falling downstairs and ended up in hospital. Couldnt ring to cancel
Visited July 2023
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 18 September 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Fantastic practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 June 2023
Every time I go to Harrison Street Barnoldswick dentist I am treat with respect and a very professional attitude. My dentist is really fantastic!!
Visited June 2023
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 27 June 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Amazing Dental Practice
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
No-one likes going to the dentist, but this practice is rapidly changing my view. Incredible reception staff, friendly & efficient, will always go the extra mile to try to help. The dentists are excellent, great at calming nerves, & treat you like real people, not judgemental or critical, just practical & real, but the best thing is the continuity of care, you don't see different people every visit as happens in many places. Also the hygienist is exceptionally good, reassuring & explains things clearly with great suggestions. I can't recommend this practice or it's staff, more highly, most definitely 5 star!
Visited March 2023
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 20 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Emergency treatment
Rated 5 stars out of 5
by Anonymous - Posted on 08 January 2023
Outstanding dentist saw me at short notice when my dentist could not I needed to have some treatment and they fitted me in and went above and beyond thank you
Visited January 2023
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 20 April 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Receptionist
Rated 1 star out of 5
by Anonymous - Posted on 25 October 2022
Receptionist on the counter extremely rude and not nice at all, she never used a word please or thank you.Very unprofessional and bad mannered. Should change profession if she doesnt like people!!!!
Visited October 2022
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 02 December 2022
Dear Patient, We are very sorry to hear that you have been unhappy with the service that has been provided by our reception team. The reception team is the face of our practice and it is important to us that they provide all patients with the service they deserve. We have taken on board your comments and will provide the team with this feedback and stress the importance of providing a good service to our patients. Kind Regards Georgina Smith - {my}dentist Patient Services
-
Review titled Great practice
Rated 5 stars out of 5
by L Barnes - Posted on 23 September 2022
I am nervous at the dentist but the receptionist is so friendly and actually remembers you , that you start to relax You get a friendly welcome from the dentist who asks if you’ve had any problems etc Thorough examination and advise on cleaning Just excellent in every way
Visited September 2022
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 14 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Very friendly dentist and helpful receptionist
Rated 5 stars out of 5
by Catcatcher - Posted on 02 September 2022
The dentist was extremely busy when I attended. However I felt I was listened to, did not feel rushed, and was given appropriate advice. The dentist is always very pleasant and a very happy individual. I was impressed that the receptionist was telephoning existing customers to see if they were able to call in earlier so they could slot in an emergency client.
Visited August 2022
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 16 September 2022
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards {my}dentist
-
Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2022
Friendly receptionist with a great smile. Excellent dentist, gentle but efficient. Great experience with everything explained clearly. And I didn’t need a filling!
Visited August 2022
Review titled mydentist, Harrison Street, Barnoldswick
Replied on 11 August 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Emily-Patient Support Team