mydentist, Elwick Road, Ashford - Ratings and reviews
Reviews
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Review titled No longer taking NHS patients 2nd April 2024 10:20 am
Rated 1 star out of 5
by Anonymous - Posted on 02 April 2024
This was the only dentist that was actually listed as taking adult NHS patients on the NHS website in this area today. Spent 10 mins waiting in tel line queue to be advised in 2 secs that no longer taking NHS patients. “Sorry”. No other info or options offered. Currently looking for treatment for a likely gum abscess/painful swelling in jaw.
Visited April 2024
Review titled mydentist, Elwick Road, Ashford
Replied on 04 April 2024
Dear Patient, Thank you for your feedback and I am sorry to hear that you have been unable to access an NHS appointment. Recently a Dental Recovery Plan was announced by the Government to aid expansion of NHS dental services in England. In order for a dental practice to be able to participate, it is required that they publicise on the NHS website that the dental practice is accepting new NHS patients. However, following this web page update, we have received an unprecedented number of enquiries into the practice from new patients seeking care which, has far exceeded the practices new patient NHS capacity. We do understand that not being able to access a new NHS patient appointment at this time will be disappointing, however, I would advise you to contact the practice again in the coming weeks, when they may have further information on their NHS appointment situation. Kind regards, Julie Wood - mydentist Patient Services Team Leader
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Review titled Wonderful service
Rated 5 stars out of 5
by Gillian Highland - Posted on 22 May 2023
Friendly efficient and helpful staff. Prompt excellent dentist very thorough and professional. Kind and pain free treatment
Visited May 2023
Review titled mydentist, Elwick Road, Ashford
Replied on 07 June 2023
Dear Gillian Highland, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader