mydentist, Crownhill Road, Westpark - Ratings and reviews
Reviews
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Review titled No Dentist Available
Rated 1 star out of 5
by Tracy - Posted on 22 August 2023
Although me and my family have been NHS registered with this practice for over 5 years when I rang to arrange this year to book our checkups I was informed there is no NHS dentist available so would have to try again in 6 months or pay for private checkups, ridiculous
Visited August 2023
Review titled mydentist, Crownhill Road, Westpark
Replied on 30 August 2023
As you may be aware, we do have several dentist vacancies at your practice and are actively trying to recruit. Unfortunately, recruitment of dentist’s post pandemic is proving extremely difficult. There is a shortage of dentists in the UK which is making attracting dentists to certain areas of the country more difficult and we are experiencing challenges in recruiting to the area. However, we are looking at all options to attract and re-locate dentists to your practice. Please be assured that the vacancies are not through any lack of trying or apathy on our part, purely that recruiting dentists, is proving difficult. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Friendly and professional
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2022
It was Great to see how committed all are, giving an authentic positive experience, insight & effort to collaborate with the patients.
Visited October 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 25 October 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Good practice.
Rated 5 stars out of 5
by Mandy Smyth - Posted on 29 October 2022
Staff are very friendly/respectful and are always helpful. Hygiene is spot on. Telephone manner very good. They explained very well what was going on. The dentist was very nice and informative.
Visited October 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 08 November 2022
Dear Mandy, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Georgina Smith - {my}dentist Patient Services
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 August 2022
Hygienist, friendly, thorough, gave good advice. Dentist, professional and friendly. All staff followed safety procedures. I felt comfortable being in the practice.
Visited August 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 14 September 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Professional
Rated 5 stars out of 5
by Diane - Posted on 25 August 2022
Friendly, good service. Hygienist excellent and girls on desk helpful and caring. Booked for next appointment easily
Visited August 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 14 September 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2022
Looked after very well by all the staff at this dentist kind and understood my anxiety about going but they were lovely
Visited August 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 11 August 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Emily-Patient Support Team
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Review titled Very professional service
Rated 5 stars out of 5
by Anonymous - Posted on 25 August 2022
Premises are very clean and smart and the staff are all very approachable and professionally friendly.
Visited August 2022
Review titled mydentist, Crownhill Road, Westpark
Replied on 14 September 2022
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader